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Comfort Inn & Suites Salem Northeast

2.5 star property

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Photo gallery for Comfort Inn & Suites Salem Northeast

Exterior
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Air conditioning
$85
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
1775 Freeway Court, Salem, OR, 97303
  • Place, Oregon State Fairgrounds Pavilion
    ‪2 min drive‬
  • Place, Chemeketa Community College
    ‪3 min drive‬
  • Place, Salem Armory Auditorium
    ‪3 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Queen Beds

Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn & Suites Salem Northeast

Hotel in North Lancaster
This smoke-free hotel features a business center, conference space, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Comfort Inn & Suites Salem Northeast offers 64 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Salem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite uncovered self parking is complimentary.

Comfort Inn & Suites Salem Northeast is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 12.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Salem
Comfort Salem
Salem Comfort Inn
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Inn Suites Salem

Comfort Inn & Suites Salem Northeast Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 863 reviews
Rating 8 - Good. 317 out of 863 reviews
Rating 6 - Okay. 147 out of 863 reviews
Rating 4 - Poor. 61 out of 863 reviews
Rating 2 - Terrible. 39 out of 863 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tanner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable and the price was good. The noise insulation in the room was not very good and you could constantly hear things outside your room very clearly. The breakfast was pretty disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

LARRY, Eagle Point

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

8/10 Good

Ronald, Maricopa

Liked: Staff & service, property conditions & facilities
It’s on a very busy street with lots of noise.
Stayed 1 night in Aug 2025

6/10 Okay

Jamison

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean and comfy the only problem was the loudness of the AC.
Stayed 1 night in Aug 2025

6/10 Okay

Lenisl

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room cleaness bathroom had hair on the floor. Needs body wash. Sink needed a trash can. Blankets had hairs. Night stand had crums inside the drawer. And smell funky.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff
Stayed 2 nights in Aug 2025

8/10 Good

Norma, San Antonio

Stayed 7 nights in Jul 2025

10/10 Excellent

Christine, Mercer Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Breakfast was good.
Stayed 1 night in Aug 2025

6/10 Okay

Andrew Maurice

Stayed 3 nights in Jul 2025

8/10 Good

Jennifer

Traveled with family and small children
Disliked: Amenities
This facility was not horrible but I am not sure I would stay again. The location was close to the freeway which was nice. As you walk in, the lobby has a very musty smell, the elevator smelt like oatmeal and the hallway (second floor) smelt like cigarettes. The room itself was nicer than the rest of the facility. When I checked in I was informed that check-out was at 11:00am. At 9:45am we heard a knock at the door and then the lock began to open. To my surprise the housekeeper (and even though I had the "Do not Disturb" sign on the door) was beginning to come in. Once I told her we were not ready to leave yet she began to move to another room. Than less then 30 minutes later it happened again. We were ready to leave but were killing time since we didn't have another appointment until after 11 I just didn't want to wait outside versus in the room. I informed the front desk and they looked up who the cleaner was and didn't seem surprised. It was unsettling. Overall it was fine for our short stay but for anyone looking for a relaxing multi-night stay I would recommend maybe looking somewhere else.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy breezy stay!

Very nice one night stay on business. Great breakfast and check in was flawless!
Stayed 1 night in Jul 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat Guests

We've stayed here a few times. While it's not the best neighborhood, it's a good "base" for adventures to Silver Falls State Park, Oregon Garden, and other sights. Across I-5 on Lancaster Avenue there's lots of shops and restaurants. The only thing is that we would like more towels in the room. There's one hand, bath, and washcloth per person. Two bath towels would be nice. Our room was clean, linens and bedding good quality, and I didn't feel like I had to use wet wipes all over! Breakfast was plentiful. We'll be returning again.
Stayed 2 nights in Jun 2025

4/10 Poor

Greg

Business traveler
Bad area. Homeless all around
Stayed 1 night in Jul 2025

8/10 Good

Marcia, irvine

Liked: Cleanliness, staff & service, amenities
clean property close to restaurants near freeway has morning breakfast
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All fine.
Stayed 3 nights in Jul 2025

4/10 Poor

Allenso

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Locked Out at Check-In – Poor Welcome to Salem

I traveled from out of state to attend a community event in Salem and brought my family with me. After a long drive, we arrived at Comfort Inn expecting a warm welcome. Instead, we found the main entrance locked and no staff anywhere to help. Despite calling the front desk and knocking repeatedly, we were left standing outside for nearly two hours, finally being let in just before 2 AM. This wasn’t just frustrating—it was unsafe and unacceptable, especially for a family traveling late at night. It completely ruined our first impression of both the hotel and the city. Once we checked in, staff were rude and dismissive, ignoring basic requests and treating our group unfairly. Worse, other guests were drinking alcohol and smoking cigarettes directly under the covered entrance, where families had to walk through, with no staff intervening or providing a safe, respectful environment. This wasn’t a minor inconvenience—it was a failure in basic hospitality. I will not return to this hotel and cannot recommend it to anyone visiting Salem. I hope management and corporate leadership take these concerns seriously.
Stayed 2 nights in Jul 2025

10/10 Excellent

Myrna

Traveled with family
Liked: Amenities
The friendly staff and location
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our month long stay

There for a month while looking for place to live. Customer service was excellent. Very clean. Good breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Kesha

Business traveler
Liked: Cleanliness
The location of this property was ideal being right off the interstate and near grocery stores. It is tucked away in the back which can be a tad tricky, but there is a seafood restaurant right next door which was very good! The lobby smells of cigarette smoke and its a bit outdated. However, the front desk staff was very nice and welcoming.
Stayed 2 nights in Jun 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

We were there for almost a month and it was very pleasant. The staff very friendly and knowledgeable. Has keeping was awesome, even offering a pillow case for my wife's personal pillows. Breakfast was good but was always the same thing, maybe shake it up a bit would be good.
Stayed 19 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025