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The Hotel Salem

3.0 star property

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Photo gallery for The Hotel Salem

Front of property
Free daily buffet breakfast
Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry

Explore the area

Map
4370 Commercial St Se, Salem, OR, 97302
  • Salem Hospital
    ‪5 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪8 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed (Dog Friendly)

1 King Bed (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

1 King Bed (Dog Friendly)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds (Dog Friendly)

2 Queen Beds (Dog Friendly) | Desk, blackout drapes, iron/ironing board, free WiFi

2 Queen Beds (Dog Friendly)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Hotel Salem

3-star hotel in Morningside
An indoor pool, a fitness center, and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are onsite.
The Hotel Salem offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Hotel Salem features an indoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and an elevator. Complimentary self parking is available on site.

The Hotel Salem is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Phoenix Inn Suites Hotel Salem South
Phoenix Inn Suites South Salem
Phoenix Hotel South Salem
Phoenix Inn Suites South Salem Hotel Salem
Phoenix Inn Suites South Salem Oregon
Phoenix Suites South Salem
The Hotel Salem Hotel
The Hotel Salem Salem
The Hotel Salem Hotel Salem
Phoenix Inn Suites South Salem

The Hotel Salem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Chantay

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Vicki

Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Hotel was clean, with large rooms, and the beds were comfortable. Parking was easy and plentiful, with good-sized parking spaces. Breakfast was very good and there were plenty of hot and cold options in the breakfast area. Overall, this hotel is a great value for the cost and we would stay here again.
Stayed 1 night in Feb 2025

4/10 Poor

Francine

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Randall

Stayed 1 night in Feb 2025

10/10 Excellent

jean michel

Liked: Property conditions & facilities
Star
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

DONNA

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Bedside table and light between queen beds only (but none on the outsides) means no light for the person on the other side of the bed. Foyer, halls, rooms and elevators cramped and not super attractive. Tub-shower did not have safety grips where actually needed for shower safety; for these reasons (lighting and shower safety) alone we would not come again.
Stayed 1 night in Feb 2025

10/10 Excellent

Herbert

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The propert newness, and courtesy of the staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tiffany

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel; great breakfast

This is the nicest hotel we have stayed at for a long time. The staff at the front desk were very friendly and welcoming. The room was very nice, and the bed was comfortable. The hot breakfast was very good and included fresh scrambled eggs, bacon, biscuits and gravy, oatmeal, and the other standard breakfast food.
Stayed 1 night in Feb 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, bathroom is a little dated. Beds were comfortable. The pool is small and no hot tub. Lots of close dining options.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccably spotless and spacious. It did smell heavily of deodorizer but it was a pet friendly room so that's to be expected. The water pressure in the room was awesome. Hotel staff were very friendly and accommodating to those traveling with pets. Breakfast area was very clean and the food was good. Thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
The front staff was very friendly and helpful! Really nice hotel.
Stayed 1 night in Feb 2025

8/10 Good

April

Stayed 1 night in Feb 2025

2/10 Terrible

Amelia

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is rude, judgemental. I booked a room here via my Expedia account for my friend, and because he didn't have my original form of payment for the $50 "Incidentals" fee upon check in, they wouldn't let him stay there. Typical Snobby Oregon Hotel. I just wanted him to have a safe place to sleep and rest for the night. I now have to wait 11 days for a refund. Which they were nice to give, but come on people. Native American with Tattoos and he wasn't allowed to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

douglas

Stayed 3 nights in Feb 2025

10/10 Excellent

Todd

D
Stayed 1 night in Feb 2025

8/10 Good

Erik

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice older remodled hotel. was pretty good.
Stayed 1 night in Feb 2025

8/10 Good

charles

Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025