8/10 Good
Angela
Aug 30, 2025
Liked: Room comfort
Disliked: Property conditions & facilities
like staying at my cousin’s
When I called to make reservations, person at desk tried to lie and say $200 was “best they could do” for medical discount on one night’s accommodations. I told her that’s full price according to the website, she said that’s what it would be. I paid slightly less going through hotels.com.
Room was clean and free of bedbugs. Bed and bedding was very comfortable. Pillows were perfect.
However, carpet was wet in places, badly stained and was missing in one place (hole). The couch was broken down and swallowed anyone who sat on it. Office chair was missing vinyl on the arms entirely, worn through. There were suspicious spots on the carpet that looked like possible animal messes or spills and were a little tacky to the touch; we didn’t feel comfortable setting our things on the floor or walking barefoot.
Microwave and fridge worked fine, drawers and lamps were serviceable. Heat and air worked perfectly. Breakfast was good, enjoyed the orange juice. Didn’t get to try the pool or jacuzzi due to medical procedure, but it looked clean and inviting.
The ice machine worked great and made a huge difference in my comfort during the stay, as I had to consume some pretty nasty medicine. Ice made it infinitely more tolerable. We also appreciated that laundry facilities were available, though we didn’t need to use them.
The staff we encountered were all very polite, the GM was a nice lady.
Not a terrible stay, but the room desperately needs an overhaul.
Angela
Stayed 1 night in Aug 2025