Shilo Inn Suites - Salem

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shilo Inn Suites - Salem

Front of property
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby sitting area
Combined shower/tub, free toiletries, hair dryer, towels
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3304 Market St Ne, Salem, OR, 97301
  • Oregon State Fairgrounds Pavilion
    2 min drive
  • Almost Home | Restaurant and Steak House
    1 min walk
  • Salem Bus Station
    6 min drive
  • Salem, OR (SLE-McNary Field)
    7 min drive

Room options

Junior Suite

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Shilo Inn Suites - Salem

Hotel in North East Salem
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Shilo Inn Suites - Salem features a vending machine, laundry facilities, and express check-out. 2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Shilo Inn Suites - Salem is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The property will be renovating from November 1 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 314 out of 1006 reviews" "
Rating 8 - Good. 255 out of 1006 reviews" "
Rating 6 - Okay. 167 out of 1006 reviews" "
Rating 4 - Poor. 141 out of 1006 reviews" "
Rating 2 - Terrible. 129 out of 1006 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

trinity

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this room to compete in an event while in Salem. I was unable to make it. My friend stayed alone in the hotel. She felt unsafe to the point that she moved furniture in front of the door.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stop over place close to the freeway. Need bigger signage, drove by it the first time looking for it.
Stayed 1 night in Sep 2024

6/10 Okay

Karina

Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea, Salem

Liked: Cleanliness, staff & service
Not enough parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mary

Liked: Staff & service, amenities, property conditions & facilities
It was a nice place. Limited parking. And a mouse wanted to race my grandson in the pool. Other than that no complaints. Staff were awesome.
Stayed 1 night in Sep 2024

6/10 Okay

Keri

Traveled with partner
Liked: Staff & service
The person that checked me in was great. It was in an area very conscientious to walk but walking around was scary so we ended up driving. Just a lot of open drug use around the area. Sad because not the hotels fault and it was good for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
We had a family trip with 3 adults and a 2 year old. We know that the rooms at Shilo Inns are usually large. This one was indeed. The two year old had enough room for her playpen to sleep in and all of her toys. All of the adults were comfortable as well. Staff were all friendly and helpful. Thank you for an amazing stay
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2024

8/10 Good

Lysa Marie, Roseburg

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean, quiet and comfy beds.
Stayed 2 nights in Aug 2024

4/10 Poor

Mary M

Stayed 1 night in Jul 2024

2/10 Terrible

josephine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,courteous staff. Tv couldn't be seen from the couch. Overall, nice visit
Stayed 1 night in Aug 2024

8/10 Good

Susan, Salem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very comfortable. Coffee available in the lobby all day! Comfortable bed!
Stayed 1 night in Aug 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay at the last minute at a very reasonable price.
Stayed 1 night in Aug 2024

8/10 Good

Glenda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and a good shower. Having the sink located outside of the bathroom is a big plus. We were disappointed that the breakfast has been discontinued. Coffee was cold except for early thing in the morning.
Stayed 4 nights in Aug 2024

6/10 Okay

Misty

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Troy, Astoria

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
More deplorable negligence than affordable excellence. Arrived to a multigenerstional crew of ne'er-do-wells smoking and loitering in the parking lot, loudly plotting how to sneak in additional people for the party they were going to have upstairs that evening. After signing an declaration that I would pay a $350 fine if I dared to smoke in the room, I was issued a room that reeked of smoke, though they did move us to one that didn't when I requested it. Upon trying to exit my new room for the first time there was literally a big German Shepherd unaccompanied in the hallway, which began to bark aggressively at me and my kids... I was excited to see they had a steam room and sauna, but those were locked and out of order / unavailable for use. On the plus side, they have a pook and there is a Wunderland and a (better) Pietro's Pizza Arcade (with Laser Tag) within 5 minutes walking distance from the hotel, which makes it better for families. They're also many other conveniences and restaurants nearby. The staff was trying their best to manage the dilapidated hotel and chaotic clientele, to their credit.
Stayed 1 night in Aug 2024

8/10 Good

Hans

Liked: Staff & service
Checkin was excellent. Great guy at the Reception
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was "broken". We had to climb 3 flights of stairs every time. No offer of any kind of ADA alternatives was offered.
Stayed 4 nights in Jun 2024

4/10 Poor

Pamela, Cosmopolis

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Bad area of town with lots of homeless and all of their stuff camped out on the sidewalk. And houses back one side of the hotel which our room happened to be on - and hours straight their stupid dog was incessantly barking. The toilet kept going on making noise off and on all night. The two upholstered chairs by the table were smelling like mildew. And worse than any of the many other issues was the horrible beds - hard like rocks and weird metal squeaking. Never will go here again and certainly do not recommend to anyone.
Stayed 1 night in Aug 2024