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Shilo Inn Suites - Salem

2.5 star property

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Photo gallery for Shilo Inn Suites - Salem

Front of property
Desk, blackout drapes, iron/ironing board, free WiFi
Reception
Lobby sitting area
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$101
includes taxes & fees
Dec 31 - Jan 1, 2026

Explore the area

View in a map
3304 Market St Ne, Salem, OR, 97301
  • Place, Regal Willamette Town Center
    ‪14 min walk‬
  • Place, Oregon State Fairgrounds Pavilion
    ‪3 min drive‬
  • Place, Salem Armory Auditorium
    ‪4 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

8.2 out of 10
Very good
(88 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

7.8 out of 10
Good
(58 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shilo Inn Suites - Salem

Hotel in North East Salem
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Shilo Inn Suites - Salem features a vending machine, laundry facilities, and express check-out. 2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Shilo Inn Suites - Salem is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 347 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 127 out of 1001 reviews
Rating 2 - Terrible. 111 out of 1001 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 1 night in Sep 2025

4/10 Poor

Rob

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor room quality and customer service

1. TV was not working properly and staff was aware of this when we checked in (after we requested a different room/TV, they noted that the parts were on order for repair), but did not tell us upon check in and refused to allow us to switch rooms or switch TV's with another room 2. Listing was for one king bed and one double bed, but the double bed ended up being a very uncomfortable pull out sofa bed. This was not disclosed in the booking process, and seems like this should have been disclosed.
Stayed 1 night in Sep 2025

6/10 Okay

Tirth

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms are old, renovation requires
Stayed 1 night in Sep 2025

2/10 Terrible

sharon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a fair location. I was very disappointed in the cleanliness example front entrance had bird poop all over entry way. It needed a good cleaning. Elevator's fooring was badly damaged and needed replacing. Our room 's furniture was ripped and torn. In general the whole was building was badly worn down. Needs repainting and deep cleaning.
Stayed 5 nights in Sep 2025

6/10 Okay

Dora

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not sure of surrounding area
Stayed 1 night in Sep 2025

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

60th South Salem Class Reunion

The room had the smell of cigarette smoke, but after opening the window it was fine. Bed was comfortable and room clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Toni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The website says that this property is pet friendly The Shiloh Inn Motel, and they will not accept cats which I think they should specify that. And I was told over and over again that it was a corporate decision, but she couldn’t tell me why so I think also she was very rude And so I was turned away because I had a cat and not a dog so beware if you have a cat, they’re not pet friendly.
Stayed 1 night in Sep 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad doesn’t honor cancellations

I canceled my reservation and week before my stay. And yall still charged me. I am very unhappy. And would like a refund.
Stayed 1 night in Sep 2025

6/10 Okay

Julio

Traveled with family
Liked: Staff & service

Nice location. All stores close ..

To stay is ok, it is just need a little more clean and the parking lot needs pression washer.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dylan

Stayed 1 night in Sep 2025

6/10 Okay

Machelle, Lake Elsinore

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No room services
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

4/10 Poor

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof in the shower was falling down, spots on the floor, pillows were aweful
Stayed 1 night in Sep 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, it was a great place to stay, and the staff was great. I felt safe. Not a lot of road noise. Easy on and off the freeway.
Stayed 2 nights in Sep 2025

10/10 Excellent

Noemy, McMinnville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning kicked in pretty quick for a warm night.
Stayed 1 night in Sep 2025

10/10 Excellent

Neena

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No automatic opening doors to get into the hotel. Difficult to navigate with luggage.
Stayed 1 night in Sep 2025

6/10 Okay

Francisco

Disliked: Cleanliness
None
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Fantastic price and nice size room. Air conditioning works amazing. Hotel staff very courteous and helpful. This is our go to hotel.
Stayed 1 night in Sep 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stay was fine, room was clean, sad the pool was under renovation. Looked forward to that but overall we loved our stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Sep 2025

8/10 Good

Edgar

Liked: Cleanliness, property conditions & facilities, room comfort
Surrounding area leaves a lot to be desired, but had no complaints about hotel itself.
Stayed 1 night in Sep 2025

6/10 Okay

Nathaniel

Stayed 4 nights in Sep 2025