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Shilo Inn Suites - Salem

2.5 star property

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Photo gallery for Shilo Inn Suites - Salem

Desk, blackout drapes, iron/ironing board, free WiFi
Reception
Lobby
Front of property
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$89
includes taxes & fees
Feb 18 - Feb 19

Explore the area

View in a map
3304 Market St Ne, Salem, OR, 97301
  • Place, Oregon State Fair Skychairs
    ‪19 min walk‬
  • Place, Oregon State Fairgrounds Pavilion
    ‪3 min drive‬
  • Place, Salem Armory Auditorium
    ‪4 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

8.2 out of 10
Very good
(88 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

7.8 out of 10
Good
(58 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shilo Inn Suites - Salem

Hotel in North East Salem
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Shilo Inn Suites - Salem features a vending machine, laundry facilities, and express check-out. 2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Shilo Inn Suites - Salem is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 350 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 125 out of 1001 reviews
Rating 2 - Terrible. 110 out of 1001 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mark B, Lafayette

Liked: Amenities
Have stayed previously and it was a lot better. Requested to have clean towels daily, had to go to front desk to get towels. Was informed they were short staffed. Understand being shortstaffed; however, stayed seven days and room was only straightened out two days. Also, the last two nights I was there there was people running in the hallways and talking loud and music after midnight.
Stayed 7 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
The reception desk was very good at explaining how important it was to keep your car parked in between two ends of the hotel in order for you to avoid getting towed. Parking was close to the building and around the building. The front desk was able to find my reservation very quickly so I could tell that they were prepared. Another client has said that she was really busy but she still is very kind and happy. I really appreciated her positive customer service mindset. She explained different things for me. Went up to my room and I was impressed with house Spacey the room was. I was more impressed that the building itself probably of course is not the newest but it was very well cared for very clean and had so much space to put your personal belongings too. Just going into the room was a large mirror in front of the sink and the counter space around the sink was large enough then there was a lower counter space next to that attached where you could put your other belongings or your tote bags. Then when you walked into the space close to your bed bed sheets were folded under the mattress tightly clean everything the counters were clean that you put you're provided a little bit of everything. I was grateful for some hotels that have a lower price like this one had for me you don't get soap or conditioner or anything like that but this place did have all the basics. The offered you soap of course for your hands so for bathing a small shampoo small conditioner extra toilet paper.
Stayed 1 night in Oct 2025

8/10 Good

Delinda

Stayed 3 nights in Oct 2025

8/10 Good

Christabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Veera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok property and room
Stayed 1 night in Oct 2025

4/10 Poor

Meg

Stayed 7 nights in Oct 2025

4/10 Poor

Margaret

Liked: Cleanliness
Disliked: Property conditions & facilities
TV didn't work
Stayed 2 nights in Oct 2025

6/10 Okay

jennifer

Traveled with partner
Liked: Staff & service
Room had trash in the kitchen area. Mold around the tub
Stayed 1 night in Sep 2025

6/10 Okay

Matthew, Scranton

Stayed 1 night in Oct 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room size was good. Shower is very nice with several safety bars.
Stayed 4 nights in Oct 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly & helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Nick

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was run down and super dirty and not sanitary. So much my wife refused to take her shoes off or use any of the bedding or pillows. Supposed to stay 3 days checked in late around 10pm woke up checked out and went to another hotel
Stayed 3 nights in Oct 2025

2/10 Terrible

Cristian

Stayed 1 night in Sep 2025

6/10 Okay

Bill

Traveled with family
Liked: Cleanliness, staff & service
Staff were great
Stayed 1 night in Oct 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was overall comfortable. The staff was nice and communicated well. Overall the rooms are just dated as expected. I would stay again
Stayed 1 night in Sep 2025

8/10 Good

Gregory

Traveled with group
Liked: Amenities
No kitchen The ac worked good
Stayed 4 nights in Oct 2025

2/10 Terrible

Brason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Oct 2025

8/10 Good

Dwayne

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and welcoming. My room was clean, quite large, and comfortable. The lobby is pretty bare, with just a few chairs and tables and complimentary coffee which I did not try. The elevator flooring is in need of replacment (missing linoleum in places). There are several shops and restaurants in walking distance. I ate at the Sassy Onion and recommend it highly based on my one meal and the crowd that was waiting to be seated.
Stayed 2 nights in Sep 2025

2/10 Terrible

Alexandria, Banning

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was super fun D
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Tia

Stayed 1 night in Sep 2025

8/10 Good

Kimberly

Traveled with pets
Liked: Cleanliness, staff & service
The room was clean and tidy, everything was in working order. It could use some cosmetic fixing. Stay was pleasant and quiet. However, the parking lot and pet areas are in need of desperate attention. I would not stay again with a pet as the pet area is atrocious and in need of cleaning. After discovering this we walked elsewhere do to minimizing exposures to disease and parasites.
Stayed 2 nights in Sep 2025