Shilo Inn Suites - Salem

Property class: 2.5

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Photo gallery for Shilo Inn Suites - Salem

A hotel room with two beds, a desk, a microwave, and a sink. There are two paintings on the wall.
A reception area with a modern counter, a large window, and a wall-mounted sign.
A modern waiting area with a chandelier, seating, a dining table, and a large plant.
A room with two armchairs, a small table, and a dining table with chairs. There are potted plants and a chandelier.
A hotel entrance with a sign for 'Shilo Inn Suites' and the number 3304.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
3304 Market St Ne, Salem, OR, 97301
  • Place, Regal Willamette Town Center
    ‪15 min walk‬
  • Place, Oregon State Fairgrounds Pavilion
    ‪3 min drive‬
  • Place, Salem Armory Auditorium
    ‪3 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

Junior Suite

8.0 out of 10
Very good
(108 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, 2 Queen Beds

7.8 out of 10
Good
(76 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Shilo Inn Suites - Salem

Hotel in North East Salem
This smoke-free hotel features a 24-hour front desk, express check-out, and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Shilo Inn Suites - Salem features a vending machine, express check-out, and an elevator. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Shilo Inn Suites - Salem is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 367 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 101 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel will go back and love it so much. It was great time. Big spacious rooms amazing.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was pleasant. The staff were very friendly and the room was clean.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
The property snd staff were great
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Rooms clean, covered parking, nice staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Simple, clean and functional rooms served me well during the stay. Restaurants, stores and amenities are all within.walking or short drives. Excellent choice for cheap but comfy stays 👌
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
There are better options close to this location with the same or slightly higher prices.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Under construction
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean, beds are comfortable, price is good, free parking. Nothing special.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a fair stay, they aren’t going to wow anybody but the staff was very nice
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courtesy oriented staff accommodated a late check in time very well.Helpful with local restaurants nearby.Very friendly
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
room smelled like Tabaco other than that was good.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It’s an older property, but they are at the beginning of a complete remodel that sounds like it will be great. Only drawback was because of the remodel, there was no breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and quiet
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old accommodations. Room had a smell. Looks like they might be renovating but not somewhere we’d stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator, room very spacious
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Staff was nice, room clean, may stay was pleasant.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was so kind and helpful and knowledgeable not just the manager and desk clerks also the maintenance and housekeeping. What a wonderful stay. I will be telling everyone about it.
Stayed 28 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean, the bed comfortable, the pillows weren't very comfortable. They got rid of the pool and breakfast which sucks.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The place is old and showing its age. They are undergoing renovations but it will take time. Everything was worn down.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff, cleanliness of the property and room covered parking 😇
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Property is currently undergoing renovation and most of the facilities are old but their cleanliness and safety is 7.5/10. Front desk staff were very professional and friendly. I’m sure I’d like to stay again once renovation is completed.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean. I was on the 2nd floor with my dog, so it was a little on the noisy side.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, minor issues with the TV, but were fixed right away. Check in was quick
Stayed 1 night in Apr 2026