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Shilo Inn Suites - Salem

2.5 star property

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Front of property
Junior Suite | Living area | Pay movies
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby sitting area
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
3304 Market St Ne, Salem, OR, 97301
  • Oregon State Fairgrounds Pavilion
    ‪2 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪6 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shilo Inn Suites - Salem

Hotel in North East Salem
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Shilo Inn Suites - Salem features a vending machine, laundry facilities, and express check-out. 2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Shilo Inn Suites - Salem is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 329 out of 1002 reviews
Rating 8 - Good. 245 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 136 out of 1002 reviews
Rating 2 - Terrible. 125 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue: rooms were not ready on time! Rooms were clean and comfortable. Staff was friendly and curteous!
Stayed 1 night in Mar 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

You get what you pay for

The room was big and spacious. The pillows were as lumpy as can be, which contributed to me not having a great night sleep. We were in a no-smoking room, but the place and even outside it smelled like burning weed. If you are not into cannibus, not a pleasant aromma.
Stayed 1 night in Feb 2025

4/10 Poor

Yoon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Trend

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sydney

Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We've stayed in the same hotel many times. Each having evidence of declining. The pool has only been available once in 7 yrs & then the temperature was so low we couldn't swim. The continental breakfast has never made it so we don't ever expect it. The pet areas are so full of red lava stone that you're dog cannot use it and the one area that has weedy grass is full of poop from people not doing what they know they should. And the bags are even supplied there on a post. The sheets & bedding are very clean. The house keeping is decent for what they deal with.
Stayed 4 nights in Feb 2025

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service, room comfort

No Karens Allowed

Hotel was clean, staff was friendly, bed was mostly Comfortable... Only issue was the squeaky floors. We received two noise complaints, one in the evening and one the next morning... Just because we were walking across our floor and the people below us didn't like that. Not totally the hotel's fault.. Maybe have a No Karens policy... Also, the pool is down for maintenance so if you're looking for one.. Be sure to ask first.
Stayed 1 night in Feb 2025

8/10 Good

Vue

Traveled with partner
Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Traveled with group, Traveled with family
Stayed 1 night in Feb 2025

2/10 Terrible

Keonte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

I was overcharged for the hotel and never got money back
Stayed 2 nights in Feb 2025

2/10 Terrible

Sean, Nampa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property not kept up. Property seems to be a long stay hotel for low income individuals.
Stayed 2 nights in Feb 2025

6/10 Okay

Ella

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Serigo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
😀
Stayed 1 night in Feb 2025

6/10 Okay

Lysa Marie, Roseburg

Traveled with family
Liked: Cleanliness
No breakfast anymore.
Stayed 2 nights in Feb 2025

6/10 Okay

Amanda

Check in was good. I wasn’t aware of a $100 deposit until I got to the site. I am still waiting for my refund on this.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a safe, quiet, clean and pleasurable experience.
Stayed 1 night in Feb 2025

8/10 Good

Irma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Vue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is great. Staff are great just hard to find the entry to get in to the property.
Stayed 3 nights in Jan 2025

8/10 Good

Vue

Stayed 2 nights in Jan 2025

4/10 Poor

Wayne

Disliked: Property conditions & facilities
Staff was very nice. However, the bed and pillows were very uncomfortable. Noisy people in the hallway at 12:30am who woke us up and then were loudly knocking on doors at 2:30am. Very disappointing.
Stayed 1 night in Jan 2025

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At checkin the two gentlemen were extremely helpful. Above and beyond most hotels. I am afraid i did not get their names. During checkout the day staff was the same quality. I will come back to the Salem Inn and will use others as i travel a lot.
Stayed 1 night in Jan 2025

8/10 Good

Amanda, North bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Stayed 1 night in Jan 2025

10/10 Excellent

Christifor, Auburn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff & clean rooms!
Stayed 1 night in Jan 2025

8/10 Good

Dan

Stayed 1 night in Oct 2024