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Shilo Inn Suites - Salem

2.5 star property

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Photo gallery for Shilo Inn Suites - Salem

Front of property
Lobby
Lobby sitting area
1 bedroom, desk, blackout drapes, iron/ironing board
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning
$81
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
3304 Market St Ne, Salem, OR, 97301
  • Oregon State Fairgrounds Pavilion
    ‪2 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Salem Riverfront Park
    ‪6 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, desk, blackout drapes, iron/ironing board

Junior Suite

8.2 out of 10
Very good
(84 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

7.8 out of 10
Good
(56 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Shilo Inn Suites - Salem

Hotel in North East Salem
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Shilo Inn Suites - Salem features a vending machine, laundry facilities, and express check-out. 2 meeting rooms are available. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Shilo Inn Suites - Salem is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 342 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 169 out of 1003 reviews
Rating 4 - Poor. 128 out of 1003 reviews
Rating 2 - Terrible. 112 out of 1003 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Joanne

Stayed 2 nights in May 2025

10/10 Excellent

Tyrae

Liked: Cleanliness, amenities, property conditions & facilities
They went over and beyond for me I felt very comfortable with the service on my stay I had a little issue with my tv they fixed it with no hesitation I really appreciated it even though my stay was very brief I had a good time thanks definitely recommend for the price as well
Stayed 2 nights in May 2025

8/10 Good

Tayzhia

Traveled with family
Liked: Cleanliness, property conditions & facilities
The customer service was great from the staff at the front desk. It was pretty inconvenient that there was only one elevator for all guests to use, but everything else about the stay was good.
Stayed 1 night in May 2025

10/10 Excellent

Clifton

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Merdie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property was way it's prime and appeared to not be maintained inside or out. It was clean and the front desk staff were awesome but it really was not in good shape. It looked like the owners were just waiting to sell it or something. There were birds living in the covered area outside the entry door and there was bird poop everywhere!
Stayed 2 nights in May 2025

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and staff was very pleasant, friendly, and helpful. Our room was clean and spacious. My wife and I would stay here again. I give Shilo two thumbs up. I'd give more, but I only have two thumbs 😁.
Stayed 1 night in May 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here in Salem shilo quite often. Reasonable prices and great staff, very professional and friendly. Clean room’s and quick check in.
Stayed 1 night in May 2025

8/10 Good

Lori

Traveled with family
Liked: Staff & service
It was fine
Stayed 1 night in May 2025

8/10 Good

Zariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was decent
Stayed 1 night in May 2025

10/10 Excellent

Tommi

Stayed 2 nights in Apr 2025

6/10 Okay

Lysa Marie, Roseburg

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Towels weren't replaced. There were no washcloths.
Stayed 1 night in Apr 2025

6/10 Okay

Amber

Liked: Staff & service
Broken tv
Stayed 1 night in Apr 2025

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Alisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Property conditions & facilities
Good service
Stayed 1 night in Apr 2025

2/10 Terrible

Melvena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was very unsatisfactory.

The hotel was in need of alot of updating. Chairs were ripped so you couldn't sit in them. Shower didn't work, carpet was so old and rippled it is a wonder no one tripped. Floors and pipes were very noisy. I will never go there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and comfortable worth the stay! Staff was friendly (:
Stayed 1 night in Apr 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend

Jen at the front desk was awesome! The room was wonderful, clean and spacious. We will be back! The gentleman that checked us in was also great! Lynda
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

It needs a lot of work. Wasn't sure if I was going to fall through the floor in shower, fabric on cushions was peeling off, tv didn't work, you can hear people yell in the hallways. I did not feel safe at all. Was thinking about sleeping in my car instead.
Stayed 1 night in Apr 2025

2/10 Terrible

Sean

Stayed 1 night in Apr 2025

8/10 Good

Nichole

The staff are awesome and very helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room . Good customer service
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here, its my go to because its safe, friendly and the staff are extremely welcoming
Stayed 2 nights in Apr 2025