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Best Western Red Lion Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Red Lion Hotel

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Exterior
Exterior
Gastropub
Interior detail

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Milford Street, Salisbury, England, SP1 2AN
  • Southampton Skating
    1 min walk
  • Market Square
    3 min walk
  • Cathedral Close
    6 min walk
  • Southampton (SOU)
    36 min drive

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

  • 122 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • 180 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

  • 192 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Family Room, 1 King Bed, Non Smoking

  • 274 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

  • 251 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

  • 273 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Merchant's House, BW Signature Collection

Parking included
Free WiFi
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (650)
The price is $74
per night
$89 total
includes taxes & fees
Jan 6 - Jan 7
The Merchant's House, BW Signature Collection

About this property

Best Western Red Lion Hotel

4-star Salisbury hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and laundry facilities.
Best Western Red Lion Hotel offers 60 accommodations with iPod docking stations and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Salisbury hotel also offers a terrace, laundry facilities, and 24-hour room service. Limited onsite parking is offered on request (surcharge), and a car charging station is available.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Vine - This restaurant serves breakfast, lunch, and dinner.
Victoria Lounge - This gastropub specializes in British cuisine and serves lunch and light fare.
24-hour room service is available.

Languages

English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Vine
  • Victoria Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 16.50 per person
  • Self parking fee: GBP 20.00 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Red Lion Hotel Salisbury
Best Western Red Lion Hotel
Best Western Red Lion Salisbury
Best Western Red Lion
Salisbury Red Lion
Red Lion Salisbury
Salisbury Best Western
Best Red Lion Hotel Salisbury
Best Western Red Lion Hotel Hotel
Best Western Red Lion Hotel Salisbury
Best Western Red Lion Hotel Hotel Salisbury

Best Western Red Lion Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 235 out of 639 reviews" "
Rating 8 - Good. 248 out of 639 reviews" "
Rating 6 - Okay. 82 out of 639 reviews" "
Rating 4 - Poor. 44 out of 639 reviews" "
Rating 2 - Terrible. 30 out of 639 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red lion
Friendly staff, large room and comfortable bed.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The receptionist was most unhelpful when we enquired about parking. We were advised to park (illegally) in the loading zone at the entrance, then later told to go to the hotel carpark, which we found locked and full. Then tried public car parks which were full, and finally returned to the illegal park at the front of the hotel. Eventually, after we had dined, we found space in a public car park - just as well I don't drink! All the other staff we encountered were wonderful.
Stayed 1 night in Sep 2024

4/10 Poor

Scott

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unhelpful reception staff on arrival, room was tired and old, cooked breakfast buffet was cold. Over priced MASSIVELY
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Giorgio

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel due to its attractive exterior and the claim on your website that parking was available. Upon arrival, I discovered that parking was “not available”. Additionally, the room assigned to me was on a steep incline, even causing the bed to tilt. I can provide photos if desired. The carpet was stained with dark spots, and the window overlooked a very dirty, small inner courtyard. While the exterior is undeniably beautiful, the interior is certainly not worth the 245,75 euros I paid. I believe a more appropriate price would be around 120,00 euros.
Stayed 1 night in Aug 2024

2/10 Terrible

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location dating back to the early 1200s, and with room layout and motif matching its historical timeframe as much as possible, while still having modern conveniences.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness
Location, and thirteen century theme
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a superb hotel in an amazing part of Salisbury!
Stayed 2 nights in Aug 2024

4/10 Poor

Owen

Disliked: Staff & service, property conditions & facilities, room comfort
Dated hotel, very hot, noisy, awful service
I stayed for one night. The weather was warm but not hot, however the room temp was ridiculous. There is no air con in the room (not a surprise given the age of the property) and only a fan to cool the room down. I had to have the window open all night which lead to lots of noise and made it terrible to sleep. On top of that the key card didn't work on my room, not once, twice. The staff said "oh yeah we know there's issues with that door" as he worked away at the lock with a screwdriver. Clearly the management don't actually care, otherwise they would get the lock fixed given the staff know about the lock issue for ages. Then at breakfast they ran out of coffee and I had to wait 20mins to get a cup full of bits, horrible. There were the normal silver platters out for breakfast but they were empty. No-one told me the servers took your order. So I waited for 25mins (minus any coffee) waiting for someone to take my order. It then took another 10mins to get my breakfast which was incredibly salty. Overall, a terrible experience.
Stayed 1 night in Aug 2024

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, room large, I only marked it down due to the net curtains shabby and ripped
Stayed 1 night in Aug 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much liked my stay at the Red Lion, however I was a little disappointed about my room, from the photos it seemed quite modern but it wasn’t, however there was good food options for breakfast as well as dinner. There was a very good bar as well and very friendly staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Weiguo

Liked: Cleanliness, amenities, property conditions & facilities
The hotel did not notify me(no emails no messages on Expedia) that there was a wedding hosted in the hotel, the staff kept saying nothing they will do at the moment. Loud music continued until 12am. Not very clean but worth the price…. Staff at the concierge was friendly. The garden was nice.
Stayed 2 nights in Aug 2024

8/10 Good

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location.
A great location, our room was a little dated and in need of some tlc. But on the whole it’s fine.
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Stayed 1 night in Aug 2024

8/10 Good

Derren

Stayed 1 night in Aug 2024

8/10 Good

A

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very unique property - - the oldest hotel in continuous use in Europe (800 years old). Very friendly staff, especially at reception. Nice breakfast. Limited parking, so that can be a challenge.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Stayed 2 nights in Aug 2024

6/10 Okay

William

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were lovely and helpful. The sink was dirty and the shower didn't work at all. I didn't report this as I was attending a funeral in the morning and didn't want to deal with reporting any problems, etc., so that part is on me. The towels were clean though and the room was refreshed with soaps, etc.
Stayed 1 night in Jul 2024

2/10 Terrible

Stefan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was filthy no fridge . Sockets faltering no bulb in desk lamp. Not replaced even after being asked for.. only 1 tea bag 2 coffee Never again
Stayed 2 nights in Jul 2024

10/10 Excellent

Kay

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Amenities, property conditions & facilities
Lovely pub/hotel and the staff are excellent. The site has limited parking so book ahead if you wish to reserve a space. In a great location within the centre of Salisbury, close to the Cathedral, shops and restaurants. Can be a little noisy at night, but worth it for the convenience.
Stayed 1 night in Jun 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an incredible gem. I can't be more serious when I say this place was an absolutely stunning find for such an affordable rate. I was coming into Salisbury to see nearby sites such as Stonehenge and Old Sarum and Salisbury Cathedral. The Red Lion is a historic, 800 year old inn located conveniently within a lovely short walk to the cathedral and a 2 minute walk to the bus station for all of the historic sites. Walking in to the ivy lined courtyard to the half timber building with the reception counter in it, I could already tell this place had been cared for very lovingly over the years. The counter staff were beyond helpful from check in onward for any requests, including allowing me to leave my luggage safely for four days and allowing me to extend my stay here not once but three times! The Red Lion has so much charm and character but is also impeccably kept up. I stayed in two different rooms while staying here and both were very clean, comfortable and spacious. I loved having a full size bathtub and also a shower option. I ate and drank in the restaurant for a few meals and the food was probably some of the best I've had at a hotel, and also reasonably priced, and the drinks were good portioned and well made. I hope to come back and stay here again. I hope this place sticks around for another 800 years!
Stayed 1 night in Jun 2024