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Gray Manor Hotel

3.0 star property

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Garden
Exterior
Suite (with Spa Bath) Room Only | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi
Meeting facility
Indoor wedding

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
$100
includes taxes & fees
Jan 5 - Jan 6

Explore the area

View in a map
Salisbury Road, Salisbury, England, SP40EG
  • Place, Thruxton Kart Centre
    ‪3 min drive‬
  • Place, River Test
    ‪4 min drive‬
  • Place, Thruxton Circuit
    ‪4 min drive‬
  • Airport, Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Classic Room

Classic Room | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Classic Room

8.6 out of 10
Excellent
(45 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (with Spa Bath) Room Only

Suite (with Spa Bath) Room Only | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Suite (with Spa Bath) Room Only

8.8 out of 10
Excellent
(5 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Double Room - Disability Access

  • Sleeps 3
  • 1 Double Bed

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About this property

Gray Manor Hotel

3-star Salisbury hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Gray Manor Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Salisbury hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 86 square feet (8 square meters) include a conference center. This Salisbury hotel also offers a terrace, barbecue grills, and a garden. Complimentary uncovered self parking is available on site, along with a car charging station.

Gray Manor Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Gray Manor Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (86 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day
Cribs (infant beds) are available for GBP 14.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet deposit: GBP 100 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 14.0 per day
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Gray Manor Hotel Cholderton
Gray Manor Cholderton
Hotel Gray Manor Hotel Cholderton
Cholderton Gray Manor Hotel Hotel
Hotel Gray Manor Hotel
Gray Manor Hotel Salisbury
Gray Manor Salisbury
Hotel Gray Manor Hotel Salisbury
Salisbury Gray Manor Hotel Hotel
Hotel Gray Manor Hotel
Gray Manor
Gray Manor Hotel Hotel
Gray Manor Hotel Salisbury
Gray Manor Hotel Hotel Salisbury

Gray Manor Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 171 out of 394 reviews
Rating 8 - Good. 132 out of 394 reviews
Rating 6 - Okay. 61 out of 394 reviews
Rating 4 - Poor. 18 out of 394 reviews
Rating 2 - Terrible. 12 out of 394 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sue

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

olakunle

Traveled with partner
Liked: Staff & service
Staff were great and very friendly, breakfast was really good and had a good variety and the property was nice. There are 2 big beautiful friendly dogs that rome the hotel, which was a pleasant surprise. My only complaint is, the carpets in the bedrooms are very dirty with unpleasant stains all over them. The hotel should consider taking the carpets out and just have hard floors instead. Otherwise a really pleasant stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

Patrick

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Dreadful hotel and restaurant

One of the worst hotel I have been in the UK. The food is horrible, the bathroom is shocking, do not order the curry unless you want something out of a jar. Avoid at all costs
Stayed 1 night in Sep 2025

4/10 Poor

andrew

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Kettle base full of scale so didnt use it. Shower head leaked more water than sprayed. Food, starter burnt and pizza was swimming in oil. No offer to deduct burnt food from bill.
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Disliked: Property conditions & facilities

Lovely but tired

The sitting was lovely. Rooms were comfortable and quiet but were tired and shabby looking. No water for over an hour was very unpleasant as couldn’t use the basic facilities. Staff were pleasant. Breakfast was great.
Stayed 1 night in Sep 2025

10/10 Excellent

Felicity

Business traveler
Liked: Cleanliness, staff & service, room comfort

Amazing Staff!

I have never stayed in a hotel with friendlier staff. Exceptional service.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Keith

Liked: Staff & service, property conditions & facilities
Front desk staff were friendly and helpful. Room was adequate but not great.
Stayed 1 night in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

6/10 Okay

Aizbah

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic, friendly staff

Fantastic staff .... friendly and nothing was too much trouble.
Stayed 2 nights in Aug 2025

6/10 Okay

Liz

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Hidden place

I booked this hotel as I visited the area. It is easily accessible from main roads, yet you won't hear the noises of the vehicles. The manager was kindly changed my room due to my knee and back pain. The room was clean and the staff did everything way and beyond to accommodate my needs. I have gluten and dairy intollerance, so I was provided with alternative food options to. If you are a dog lover, you are in heaven, however if you are not, just be aware that two absolutely gorgeous dogs are welcoming you. Obviously they are shedding, which makes the place a bit messy. Overall, the place is nice, but the staff makes is even lovelier.
Stayed 1 night in Aug 2025

4/10 Poor

Deidre

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked Gray Manor Hotel for a short stay in Salisbury and were absolutely shocked by the state of the room. Cleanliness was completely unacceptable. 1. The carpets were heavily stained. 2. The coffee mugs still had residue from previous guests. 3. The walls were marked with smears and spattering that looked like dried blood. 4. The bathroom was in poor condition, with mould and general grime. We had also paid for breakfast for two mornings but skipped the second day — the first was enough. The tablecloths were stained, the salt pot was covered in greasy residue, and when pouring water into a glass, food particles floated in it. It was honestly revolting. The only positives? The staff were friendly and the setting was peaceful. But that does not make up for the severe lack of hygiene. I have never felt so uncomfortable staying in a hotel. We will not return, and I cannot recommend this property to anyone.
Bath
Unwashed coffee mug
Carpeting
Stayed 2 nights in Aug 2025

8/10 Good

Jordan, Granada Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The building and surroundings was very good. The food was good. My only real complaint was that if you kept your window open to get fresh air, there was a lot of road noise.
Stayed 1 night in Aug 2025

4/10 Poor

Howard

Disliked: Staff & service, property conditions & facilities

😟

The receptionists was informative and quick at checking in, the room was bright and spacious, bathroom average, but upon using said bathroom we found that the shower head wouldn't stop where you needed it, just flopped down spraying the taps,which was annoying, we had no milk upon arrival, luckily we had our own, the bed was pretty low down for us older people, the pillows where thin and soft,bathroom floor was uneven. The hotel itself is tired and needing modifications and maintenance as curtains were falling off and ceiling tiles were also in need of repair, we had to walk round the place to find somebody to serve us at the bar ....location for us was main reason for the booking, probably won't be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 2 nights in Aug 2025

4/10 Poor

Paul

Business traveler
Disliked: Property conditions & facilities, room comfort

Overnight business trip.

Business stay and this wasn't the type of hotel I would pick. Price didn't reflect the standard of the room which was poor. It is a dog friendly hotel so if you have dogs its is probably OK for you. I wasn't comfortable. Or if you are getting three people in a room it would be cost effective. Breakfast was OK, nice location.
Stayed 1 night in Aug 2025

8/10 Good

Mrs Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find!

A relaxing stay.
Stayed 1 night in Aug 2025

6/10 Okay

Sean

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were really nice and welcoming. Dog friendly, the two dogs they have a super chilled. Hotel is showing its age, worn/marked carpets, holes in the walls where handles have hit. Bed was comfy. Dinner was not great.
Stayed 1 night in Aug 2025

6/10 Okay

Lynn

Liked: Cleanliness
Shower was cold room was a little tired could do with some tlc some confusion over room number/key
Stayed 1 night in Aug 2025

8/10 Good

Stuart

Traveled with group
Liked: Staff & service, amenities
The hotel was very tired . The staff and the location were excellent
Stayed 1 night in Aug 2025

6/10 Okay

Kristina

Traveled with partner
Liked: Staff & service
-
Stayed 1 night in Jul 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay

We arrived late and stayed for one night after a wedding nearby. Was so glad for the spacious car park because I was absolutely shattered and it was so dark. We stayed in a twin room with double and single bed. The single wasn't quite as plush as the double and my daughter was so disappointed she wasn't allowed to sleep in the big bed! The single was a bit hard but not too bad. I was grateful for the extra pillow in the wardrobe as they were a bit flat for me. The shower head holder was loose so it had to be hand held. The bathroom was a bit weathered though clean. The toilet took an age to refill so when all of us needed the loo, it took ages to be able to flush. Room was clean and tidy and we appreciated the kettle and hot drinks though we didn't need them this time. There was a decent English breakfast selection, with cereals, hot drinks and fruit juices for breakfast. We arrived around 9am and had to wait for several things to be refilled. Coffee was good so that was appreciated. If I was to be picky I would've liked pastries or pancakes 😁 My daughter fell in love with the two beautiful dogs who live there and she didn't want to leave. There was a playground on site, which we sadly didn't have time to explore. Overall we had a really lovely albeit short stay and would definitely come back if we were ever in the area again.
Stayed 1 night in Aug 2025