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The Chapter House

4.0 star property

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Photo gallery for The Chapter House

Bar (on property)
Terrace/patio
Front of property
Staircase
Executive Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
$130
includes taxes & fees
Jan 27 - Jan 28

Explore the area

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9-13 St John's Street, Salisbury, England, SP1 2SB
  • Place, Cathedral Close
    ‪1 min walk‬
  • Place, Salisbury Cathedral
    ‪4 min walk‬
  • Place, Market Square
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Suite, Ensuite

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Double Room, Ensuite

9.8 out of 10
Exceptional
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Premium Double Room, Ensuite

9.4 out of 10
Exceptional
(16 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Small)

Double Room (Small) | Premium bedding, in-room safe, individually decorated

Double Room (Small)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, individually decorated

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Chapter House

4-star Salisbury inn walkable to Salisbury Cathedral
This smoke-free inn features a restaurant, a bar/lounge, and free newspapers. Free full breakfast and free WiFi in public areas are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a reception hall are onsite.
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. This Salisbury inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Salisbury inn also offers a terrace, multilingual staff, and complimentary newspapers in the lobby.

The Chapter House is a smoke-free property.

A complimentary full breakfast is served each morning between 8:30 AM and 10 AM.
The Chapter House - This steakhouse serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 8 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chapter House

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Built in 1560
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Chapter House Inn Salisbury
Chapter House Inn
Chapter House Salisbury
The Lazy Cow Hotel Salisbury
The Chapter House Inn
The Chapter House Salisbury
The Chapter House Inn Salisbury

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 732 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chapter House was amazing. You can feel the history of the place when you visit. The modern comfort and cleanliness in such an old and historic building is nothing short of brilliant. The two rooms were furnished beautifully. Dining on site was delicious and the staff were lovely. I could see Salisbury Cathedral’s spire from my window and the cathedral is just a few short minutes walk away.
Stayed 1 night in Oct 2025

2/10 Terrible

Lee

Stayed 1 night in Oct 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location across from Salisbury cathedral. Delicious steaks at dinner. Nice historic room.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entrance via noisy bar/restaurant but quiet in the room, which was comfortable but too hot. Excellent location just outside the cathedral close. Good breakfast selection, nicely cooked, but served on cold plates.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Stayed 1 night in Oct 2025

6/10 Okay

Cameron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a lot of outside noise, very dated carpet, bathroom mirror was wobbly, shower could not maintain a constant temperature.
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Staff were wonderful and attentive. The hotel and restaurant are really special and beautiful. I loved the history of the place.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old hotel (antique in fact giving it’s been operating for 800 years), so no wall are straight, floors are uneven, hallways are narrow, and there is no elevator. But the conditions are ell kept, and the staff is extremely pleasant and helpful. We would definitely stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and fabulous restaurant
Stayed 2 nights in Sep 2025

10/10 Excellent

Edson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old but quite charming and the amenities in the room were the same you'd expect at any hotel. The staff was very friendly and accommodating. The included breakfast was fantastic. We also sat down in their restaurant for dinner and I can honestly say it was one of the best we had all around England!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing hotel. So quirky
Stayed 1 night in Aug 2025

4/10 Poor

g

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chapter House

Great people and good service. The food is some of the best in town. Close to the Cathedral and easy walk to the City center. A very historic property.
Stayed 6 nights in Aug 2025

10/10 Excellent

Nikki

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was literally 6 minutes away from the cathedral and the main shopping. The hotel was very quaint. Breakfast was excellent as was the staff. I wish I had had time to use the enormous tub!
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character...Character and more Character
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming 500 year old building has been brought to modern standards as best as can be expected. Quiet area easily walkable to city center. Great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A fairy tale 15th century inn with new amenities, across the street for the Cathedral! Hot in July LOL!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing stay at The Chapter House. Across the street from Salisbury Cathedral grounds and easy to walk to anything you need. The community that works there was amazing. Everyone was so helpful. They all went the extra mile to help make a special visit perfect. The outdoor courtyard was beautiful to sit in the morning for work. Breakfast was delicious. The character of the inn was worth it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025