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The Chapter House

4.0 star property

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Photo gallery for The Chapter House

Enjoy a drink at the bar, where a variety of bottles and glasses are on offer.
Situated in a charming town, this historic inn features exposed beams and white plaster walls.
Classic hotel room with a large bed, bedside tables, and a window with a grid pattern.
Staircase with a traditional design, featuring a dark wood finish and glass balustrade, carpeted steps and a decorative floral arrangement.
Guests can dine or socialize in this outdoor space with tables, chairs, and potted plants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
9-13 St John's Street, Salisbury, England, SP1 2SB
  • Magna Carta Chapter House
    ‪3 min walk‬
  • Salisbury Cathedral
    ‪4 min walk‬
  • Old Sarum
    ‪6 min drive‬
  • Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Double Room, Ensuite

9.8 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite | Premium bedding, in-room safe, individually decorated

Executive Suite, Ensuite

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Premium bedding, in-room safe, individually decorated

Premium Double Room, Ensuite

9.4 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Premium bedding, in-room safe, individually decorated

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Small)

Double Room (Small) | Premium bedding, in-room safe, individually decorated

Double Room (Small)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

About this property

The Chapter House

4-star Salisbury inn walkable to Salisbury Cathedral
This smoke-free inn features a restaurant, a bar/lounge, and free newspapers. Free full breakfast and free WiFi in public areas are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a reception hall are onsite.
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. This Salisbury inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The inn offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Salisbury inn also offers a terrace, multilingual staff, and complimentary newspapers in the lobby.

The Chapter House is a smoke-free property.

A complimentary full breakfast is served each morning between 8:30 AM and 10 AM.
The Chapter House - This steakhouse serves breakfast, lunch, and dinner.

Languages

Afrikaans, Dutch, English, French, German, Greek, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 8 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chapter House

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Built in 1560
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Chapter House Inn Salisbury
Chapter House Inn
Chapter House Salisbury
The Lazy Cow Hotel Salisbury
The Chapter House Inn
The Chapter House Salisbury
The Chapter House Inn Salisbury

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 703 out of 961 reviews
Rating 8 - Good. 218 out of 961 reviews
Rating 6 - Okay. 29 out of 961 reviews
Rating 4 - Poor. 7 out of 961 reviews
Rating 2 - Terrible. 4 out of 961 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sandra, Hamilton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not every day you can say you stayed in a 16th century hotel. Of course getting to the room is tricky unless you have balance on wonky floors & stairs. But it's character features, bit of creaky floorboards. The room was fairly modern but was surprised no telephone which I needed. Had to shut the window to sleep to cut down outside noises but not totally. Food was good, restaurant was full, staff friendly. Unique experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Chapter House. Breakfast was fantastic, and the staff were very kind and friendly. We would definitely stay again!
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie Leigh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yummy strawbs

It was really nice and the staff were friendly and funny! Definitely recommend:) also the strawberries in the buffet were really yum ;)
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Amenities
Lovely historic hotel with great room.
Stayed 1 night in Jan 2025

8/10 Good

jim

Great place to stay

Really nice, very old hotel with excellent service and food.
Stayed 1 night in Mar 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overnight stay

Lovely hotel, quirky features, fabulous food, parking not too far away
Stayed 1 night in Mar 2025

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Duncan

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Character building with great restaurant

Old and quirky building, very nice room with excellent bathroom and comfortable bed. Superb restaurant, very reasonable prices and great food. Helpful and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old building

Wonderful stay in a lovely old building, very good big room. Stairs were interesting but as they were several hundred years old and the staff were good in helping with our bags it added to the fun!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, location excellent, dinner was very good, breakfast was a little disappointing, good but not great, staff 10/10
Stayed 1 night in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mrs Valerie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quaint property. Comfortable bed. Lovely shower. Fantastic food.
Stayed 1 night in Feb 2025

10/10 Excellent

Julie m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

One night stay great location opposite Cathedral. It’s an old building so lots quirks and we loved it. Staff were helpful and excellent breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Great place to stay

Stay at a 600 year old hotel with a first class restaurant with excellent service for the price of an average hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Nice hotel with lovely bar and restaurant downstairs. The building had lots of character and is in a great location
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Years Break.

The staff were very friendly and helpful. Food was tasy and well presented. There was a problem with the radiators in our room, but the hotel gave us a fan heater. There was no hook on the bathroom door. This needed to be replaced. We had a room looking out onto the main road, but it was not noisy. The room was beautiful, especially as we like oldy worldy furniture and atmosphere. The Christmas decorations were all taken down by breakfast on New Year's Day, which was a shame. Otherwise all was well. We would stay there again and reccommend The Chapter House to others.
Stayed 3 nights in Dec 2024