See all properties

The Merchant's House, BW Signature Collection

3.5 star property

Choose dates to view prices

Photo gallery for The Merchant's House, BW Signature Collection

Restaurant
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
  • 24/7 front desk
$91
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
29 Milford St, Salisbury, England, SP1 2AP
  • Place, Market Square
    ‪3 min walk‬
  • Place, Cathedral Close
    ‪4 min walk‬
  • Place, Salisbury Cathedral
    ‪7 min walk‬
  • Airport, Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Theme Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Courtyard Area (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Classic King Room-Non-Smoking

  • Sleeps 2

View all photos for Classic Single Room

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • Sleeps 1

Classic Room With 2 Single Beds-Non-Smoking

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Theme Room

  • Sleeps 2

1 King Bed, Non-Smoking, Deluxe Room, Larger Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Courtyard, Lounge Area

  • Sleeps 2

Similar properties

Lunch and dinner served, British cuisine
Mercure White Hart Hotel Salisbury and Apartments
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 754 reviews
Mercure White Hart Hotel Salisbury and Apartments

About this property

The Merchant's House, BW Signature Collection

3.5-star Salisbury hotel walkable to Salisbury Cathedral
This smoke-free hotel features a bar/lounge, a 24-hour front desk, and free WiFi in public areas.
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

The Merchant's House, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 566 out of 825 reviews
Rating 8 - Good. 181 out of 825 reviews
Rating 6 - Okay. 56 out of 825 reviews
Rating 4 - Poor. 15 out of 825 reviews
Rating 2 - Terrible. 7 out of 825 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, Melton Mowbray

Stayed 1 night in Jul 2025

10/10 Excellent

Andre

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in centre of town

Nice ground floor room, a little on small size, but all clean and tidy.
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a night for business, was very comfortable with my partner
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, comfortable, clean, quiet. Friendly and helpful staff. Good location very close to town, there's a bar opposite the hotel but no noise affected. No parking was available but we were lucky to find one at the front of the hotel (street parking).
Stayed 1 night in Sep 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bar and bar staff and offering the first drink half price was a lively touch.
Stayed 1 night in Sep 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely city centre hotel

Lovely hotel in the centre of the city. Great staff and lovely room. Breakfast was also fab!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynnett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy rooms. Very nice front desk staff gave good recommendations and directions. On site parking. Walk to shops and Cathedral!
Stayed 1 night in Sep 2025

8/10 Good

Tamara

Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Managed to park in the small car park on the second and third nights. We were offered a quieter room on the back when we checked in and this was much appreciated. We had not picked up when booking that there were limited dining facilities in the hotel. Fortunately there were ample alternatives nearby. Breakfast was very good - better than other self-service options in most hotels.
Stayed 3 nights in Sep 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, room comfort

Hotel close to city centre.

Staff were friendly and helpful. Room was spacious and clean.
Stayed 1 night in Sep 2025

6/10 Okay

Annette

Liked: Cleanliness
Disliked: Amenities
The building was well maintained. The staff were nice but nothing spectacular. The surrounding area questionable. Parking-they say they have space, but it like 3 spots. Parking on the street is hard to find and you must pay 8am-6pm. There is a parking garage, same you must pay 8am-6pm.
Stayed 1 night in Sep 2025

6/10 Okay

Wendy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Limited, extremely tight parking. Uploaded to the bare minimum of their responsibilities… Certainly not overly friendly or welcoming. TV worked, room strangely damp.
Stayed 1 night in Sep 2025

10/10 Excellent

Alun

Stayed 2 nights in Aug 2025

10/10 Excellent

Marc

Stayed 1 night in Sep 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely hotel
Stayed 1 night in Sep 2025

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced, dated, no parking - Not Great.

Very expensive stay and disappointed on arrival to find the guest parking was liited to 8 cars! This should be clearly stated as the listing was deceptive. The hotel is old and tired - there were no unused electrical sockets available, small room, no view, the corridor lighting shone under the door and the air con was noisy so disrupted sleep. Good breakfast is the only positive from this overpriced break.
Stayed 2 nights in Sep 2025

10/10 Excellent

james

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited parking, but extremely walkable. Rooms are small but comfortable.
Stayed 2 nights in Sep 2025

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable rooms

An ok stay , receptionist could at least look up from her phone and acknowledge customers when they walk into the hotel . Parking is limited but rooms are comfortable and well soundproofed .
Stayed 3 nights in Sep 2025

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night. Pleasant, friendly, walkable.
Stayed 1 night in Aug 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
allgood
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, beds were very comfortable. The staff was very nice, but the parking was a bit of challenge with not enough spaces for everyone staying. Once you leave, you’re unlikely to get a spot when you return. And the shower was very confusing. Overall it was still a nice hotel and very convenient for getting around.
Stayed 1 night in Aug 2025