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The Merchant's House, BW Signature Collection

3.5 star property

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Photo gallery for The Merchant's House, BW Signature Collection

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Restaurant
Reception
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
29 Milford St, Salisbury, England, SP1 2AP
  • Cathedral Close
    ‪7 min walk‬
  • Salisbury Cathedral
    ‪9 min walk‬
  • Old Sarum
    ‪6 min drive‬
  • Southampton (SOU)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Theme Room)

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Merchant's House, BW Signature Collection

3.5-star Salisbury hotel walkable to Salisbury Cathedral
This smoke-free hotel features a bar/lounge, a 24-hour front desk, and free self parking. WiFi in public areas is free.
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Merchant's House, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 477 out of 672 reviews
Rating 8 - Good. 144 out of 672 reviews
Rating 6 - Okay. 33 out of 672 reviews
Rating 4 - Poor. 11 out of 672 reviews
Rating 2 - Terrible. 7 out of 672 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to the centre
Very pleasant hotel, although a little tired but the accommodation was fine and the staff friendly. The hotel was opposite a nightclub and Ann having stayed on Saturday night heard nothing. No exit problems from the nightclub although there was evidence of discarded food, chips and the like, but that did not spoil our stay. Would certainly go back again. Parking a little difficult as there were only eight spaces in the hotel car park. Plenty of public parking close by. However, if you are a blue badge holder and can find the spot outside the hotel, you can stay there all day and night and for as long as needed displaying your badge.
Stayed 1 night in Dec 2024

10/10 Excellent

Mrs J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, central, pleasant staff. Rooms clean, good shower, comfy beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Friendly and helpful
Stayed 1 night in Nov 2024

8/10 Good

LEON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A break with friends
We stayed with friends and the only thing I can say as a negative was our 209 was very noisy and it went on until the 4am. Apart from that the food was excellent the rooms were very good and clean. Just unlucky to get a room in the Main Street.
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chef does one hell of a Massala omelette!!
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay. Spacious room and bathroom. Pleasantly decorated. VERY comfortable bed. Lovely public areas such as bar and restaurant. Would definitely recommend for a stay in Salisbury.
Stayed 1 night in Nov 2024

10/10 Excellent

Iain

Stayed 2 nights in Oct 2024

10/10 Excellent

Donshiya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel, close to shops and town centre. Really friendly staff. Clean room decent for a business tree.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sean

Business traveler
Stayed 1 night in Nov 2024

10/10 Excellent

Kanishka

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin, Eagle Mountain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint part of town. Room was a good size and very comfortable. Lots of shops close by and walking distance to the cathedral.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent central position for exploring Salisbury. Good breakfast. Rooms recently upgraded.
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Really well refurbished hotel, excellent breakfast and convenient parking
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Salisbury
Nice place to stay, excellent location for Salisbury centre
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally great
Generally a great hotel, best in town, though this time I had a tiny single room that was really too small. But usually the rooms are fine and I recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable choice
A very reasonable choice, but with some limitations. There is limited parking on site, but I got a spot. The room was fine, but did not have a fridge. The bar was reasonable but had a limited selection of beers on tap.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Stayed 1 night in Oct 2024

6/10 Okay

MAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

colin

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent value hotel, ideally situated for visiting Salisbury on foot. Very good breakfast. Parking could be an issue if booking in late.
Stayed 2 nights in Oct 2024

6/10 Okay

Kim

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

W Joss

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024