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Hotel PortAventura

4.0 star property

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Photo gallery for Hotel PortAventura

Exterior
Property video
Seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
4 restaurants, breakfast, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Housekeeping
$148
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
Avda Alcalde Pere Molas,km 2, Salou, 43840
  • Place, Ferrari Land
    ‪5 min walk‬
  • Place, PortAventura World
    ‪6 min walk‬
  • Place, Lumine Mediterránea Beach Club & Golf Community
    ‪15 min walk‬
  • Airport, Reus (REU)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

  • 258 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(4 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 3 adults & 1 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults & 1 children (Port Aventura tickets & 1 Ferrari Land ticket)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel PortAventura

4-star Salou hotel connected to the convention center, close to PortAventura World
Along with 4 restaurants, this smoke-free hotel has a water park (surcharge) and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hotel PortAventura offers 500 air-conditioned accommodations with minibars and safes. 26-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a water park (surcharge).
In addition to a water park (surcharge), Hotel PortAventura features a seasonal outdoor pool and a children's pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, theme park character encounters, and a vending machine. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel PortAventura is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Buffet del Port - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Port Regata - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Buffet del Mar - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Cafetería - This bar serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15.50 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Buffet del Mar
  • Buffet del Port
  • Cafetería
  • Port Regata

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Seasonal outdoor pool
  • Shopping
  • Theme park character encounters
  • Water park

Family friendly

  • Arcade/game room
  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Theme park character encounters
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.50 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to indoor pool facilities at PortAventura Hotel Caribe (facility fee applies).
Property Registration Number HT-000760

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
The seasonal pool will be open from April to October
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel PortAventura Salou
PortAventura Salou
PortAventura
Aventura Hotel Port
Hotel Port Aventura Salou
Port Aventura Hotel
Port Aventura Salou
Portaventura Hotel Salou
Hotel PortAventura Theme Park Tickets Included

Hotel PortAventura Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 238 out of 591 reviews
Rating 8 - Good. 195 out of 591 reviews
Rating 6 - Okay. 99 out of 591 reviews
Rating 4 - Poor. 30 out of 591 reviews
Rating 2 - Terrible. 29 out of 591 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Murylo

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say, if you are going as a family STAY AWAY They dont have not even a kettle in the room , if you have to warm some milk for a bottle, well good luck. Be aware, they charge for everything! they create issues to sell the solution. No water? well there is a machine that sell bottles for 4 euro (300ml) Simply the ONLY place i have been that you cannot wear sunglasses on the pool, unless ofc you buy the over expensive glasses cord for 15 Euro. Full board is outright scam, you don't have any restaurant open during the afternoon for lunch. only dinner and breakfast. For 2 adults and 1 toddler, they chaged 70Euro, for poor generic food. The buffet it self i felt i was on a supermarket when covid pandemic hit. everyone just stacking up food. Pool sits, if you want to get any sits, well wake up 7am and put a towel on any sits as seem its not controlled and everyone just go there and put a towel. Your room, has a 50euro fridge that bearly cools water. so good luck buying food. Not gonna even get to the park, you guys check trust pilot instead expedia reviews.
Stayed 7 nights in Aug 2025

2/10 Terrible

Ryme

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in serious need of renovation. It is dirty and there is a bad smell in the rooms and corridors. The ac did not work in our room and there were ants everywhere. In addition, there was a strong smell. We were given another room in which the ac worked but there was a strong smell of cigarette. Not a 4 star hotel. The staff at the reception was really nice and helpful and changed our room quickly.
Stayed 2 nights in Aug 2025

6/10 Okay

Darren Nigel

Traveled with family
Liked: Staff & service, amenities
Was nice, building was a bit tired. Water is expensive. Staff were great though
Stayed 7 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the greatest experience!

Hotel looks lovely on first appearances, the Mediterranean style and feel is very nicely done, however, its very tired and the service we experienced was nothing but awful. We were merely asking for a table to eat in the pool area restaurant to be shouted at by the host because we hadn't booked and therefore couldn't book? Very strange! Her attitude was appalling the way she spoke to us with no respect whatsover! We had to settle for the buffet restaurant in the main hotel area but this was carnage, had to pay set price per person for the food which was cold, bland and full of rude people pushing in with no regard. Trying to get a drink took an age, by which point was all I wanted. Hotel room was stinky and felt unhygenic. Could do with an overhaul to bring it back to a higer standard which I am sure at one time it would have been. Although convenient for the park entrance I would rather have stayed in a more decent hotel down the road.
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for theme park
Stayed 1 night in Jul 2025

6/10 Okay

Tom

Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I
Stayed 1 night in May 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, great service and a great sleep after busy days at the parks. Such a nice feeling to just have the short walk from the gate straight to hotel after being on feet all day .
Stayed 1 night in Apr 2025

2/10 Terrible

laura

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservamos desde el 17 al 19 de abril, con dos dias de parque incluido, del cual solo pudimos usar un día, ya que el staff completo tanto del parque como del hotel decidieron hacer una huelga y el parque no estaba funcionando y el hotel con servicio limitado, empezando por el desayuno que estaba supuesto a ser bufett fue un desayuno con pan y frutas, vasos, platos y cubiertos desechables. El servicio del personal HORRIBLE! Nos sentimos maltratados, sobre todo por el señor de la recepción que atiende en la noche Sasha, con manejo completamente despectivo, sínico y poco colaborador. No volveremos NUNCA! Aparte de tener ahora que tomarnos la molestia de reclamar el reembolso por el día de parque que no pudimos utilizar y los servicios no proporcionados. CIERREN ESO!
Stayed 2 nights in Apr 2025

8/10 Good

Kirsty

Traveled with family
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eugen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Great stay, good food and friendly customer service!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ekaterina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved our stayed here! Staff is super nice and very approachable We will def come back!!
Stayed 4 nights in Jun 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staying at this hotel is great from a convenience perspective. We had a bit of trouble getting to the hotel when we first arrived - because it is inside the park, and we walked from the train station, we couldn’t figure out how to get to the hotel without tickets. I ended up having to stand in line for half an hour at Customer Service to get someone to let us into the park to get to the hotel. We definitely weren’t the only ones in this situation. The rooms aren’t ready until 3pm, and we were a bit early so once we were checked in they suggested that we put our bags in their luggage lockers ($) so we could go into the park. When we got to the luggage lockers however, there were none left so we couldn’t use the park until our room was ready. When we finally got to the room I was surprised to see 2 double beds and a window seat with a bare mattress instead of the 1 king & 2 twins I had booked on Expedia. Not sure if that window seat was meant to be a bed but there was no bedding for it. We were so tired from all the stress leading up to that moment that we just kept the room and didn’t talk to reception about it. HOWEVER, from that point on the experience was great. The rooms were clean and the location is amazing. Hot tip: the a/c is only on when there is a card in the slot so we used a random card from my wallet to keep it on while we were in the park (since our room keys are also park keys (so they needed to stay with us)).
Stayed 2 nights in Aug 2024

4/10 Poor

Cheryl

Traveled with family
Disliked: Cleanliness, staff & service, room comfort

Hotel Portaventura stay 7 nights

I booked a room on hotels.com and made sure i booked a double room with x 2 king beds. When at the property the woman said it wasn't guaranteed? Why is that when i specifically booked for the reason of x 2 king beds. She was giving us a king bed and pop up bed for my 14 year old. Not good enough, so i spoke with manager why gave me what i booked originally. Once in the room, the air conditioning did not work as room at 28°, got moved but room was worse as there was a sewage smell. I complained again and nothing was done about it.
Stayed 7 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting PortAventura as it’s directly adjoined to the park. Rooms are comfy and clean, they could do with a bit of updating and repair in places but nothing to be of concern. Pool is amazing and loved by the kids to cool off.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend PortAventura Resort. The rides are extremely enjoyable for all ages!! The full board option is worth doing too. The varity of food restaurants allows you to try different food each day all week!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Ruth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room very tired and dirty in areas. Black mould in bedroom. Dirt and dust clogging bathroom fan. Mould and mildew around bath. Dirty grout. Staff at reception unfriendly. Positive is the location for access to park...for this it's perfect but definitely not a 4 star hotel
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Jolly boys holiday to PortAventura theme park.

I requested two single beds, one for myself and one for a child. We were given One double bed. The food in the allocated restaurant was very good. The drinks and food in the park was very expensive. The best thing about our holiday was the fact that we were allocated (after enquiring) A disability pass for my child. This was the making of our holiday because it meant he did not have to queue for long periods of time in the blistering heat which he would’ve found impossible. The staff on the rides around the theme park were very professional. My child, who is disabled said his holiday was very good and he would like to do it again. I agree.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pippa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic theme park stay

Great location for the theme park, lovely relaxing pool for the hot afternoons albeit with quite strict rules, buffet breakfast and dinner were both great with good amount of choice. Luggage storage was €5 for a locker big enough for a large suitcase all day.
Stayed 2 nights in Jul 2024

6/10 Okay

Oscar

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The hotel is very convenient for those who want to enjoy the adjacent port aventura park (this park is simply world class). The gardens around the property are meticulously maintained and the hotel looks fancy on the exterior. With regards to the room we had some issues: AC is not too powerful (it won’t go below 21C); our room smelled like damp and we had mold in the bathroom’s ceiling. We also ran out of toilet paper, called reception to ask for a replenish and nobody came over. Had to use a public washroom near reception. Food options around are good. In general my family and myself had a good time at the hotel but don’t have very big expectations. Thank you,
Stayed 2 nights in Jul 2024

10/10 Excellent

David, Chatham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, only issue we had was park opens early for hotel guests, but only a couple of rides so all you really do is join the uncharted ride line early and wait less. Hotel was lovely for us, great rooms overlooking pool, car park big but busy, full board package, breakfast and evening buffets good, meal in park lovely, so convenient to be on the parks doorstep
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ideal location if you want to visit the theme park, hotel staff are extremely helpful and coped incredibly well when there were system issues due to the global CrowdStrike problem.
Stayed 1 night in Jul 2024