I booked a room with a jet tub (hot tub). Before trying out the jet tub we thought we would shower. Water was barely luke warm, told the front desk and they said to wait ten minutes. We waited 30 minutes to try the jet tub and still no hot water. So much for our romantic getaway. Paid extra for the jet tub suite and couldn't even use it. Now I work for a large company that employed about 40,000 people and some come to Salt Lake City often, I will never recommend this hotel for anyone to stay. Besides the fact that they had no hot water, I was told there was a one hundred dollar deposit, which I had no problem with, until I checked my account and found that as I had paid Expedia for the room, the hotel placed $230.90 as a charge to my credit card. Add that to the $166.90 I paid for the room makes the total charge just under $400.00, not cool. Not cool at all.