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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
Terrace/patio
Lobby sitting area
Free daily continental breakfast
1 bedroom, premium bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
$136
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪10 min walk‬
  • Delta Center
    ‪14 min walk‬
  • Temple Square
    ‪16 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(160 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Family Double Queen, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

King Bar, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard King, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Crystal Inn Hotel & Suites Salt Lake City

3-star hotel in Downtown Salt Lake City
Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a hot tub, and a business center. Housekeeping is available on request.
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crystal Inn Hotel & Suites Salt Lake City provides a hot tub, a sauna, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2508 square feet (233 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site. Guests can use the health club at a partner property.

Crystal Inn Hotel & Suites Salt Lake City is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6 AM and 9:00 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 116.32 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2374 out of 3326 reviews
Rating 8 - Good. 650 out of 3326 reviews
Rating 6 - Okay. 200 out of 3326 reviews
Rating 4 - Poor. 58 out of 3326 reviews
Rating 2 - Terrible. 44 out of 3326 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Stayed 2 nights in Jun 2025

8/10 Good

Agnes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was small and dark, could use some updates. Breakfast was okay. Could hear the guest on floor above walking around. Stayed for only one night.
Stayed 1 night in Jun 2025

6/10 Okay

Kristi

Traveled with partner
The jetted tub was a plus. We were woken up to a worker slamming open our door and yelling “luggage”. Luckily we had our safety lock on but it was a jolt at 7am.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Easy check-in. The in room spa was a nice touch.
Stayed 1 night in May 2025

10/10 Excellent

Helga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance of many restaurants and the convention center.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay!

Another great stay here, staff are kind, room is nice, clean and quiet. And the breakfast buffet is amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff and a nice room. Easy to walk to Main Street for dining.
Stayed 1 night in Jun 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
I had a room with a jetted tub so off the bat I cannot hate this place, the tub was massive and just what I needed! I did struggle with the wifi, where I got it to work on my phone but not my computer. The complimentary breakfast is nice because the area isn't terribly walkable so I'm not sure where I would have had breakfast if they didn't offer it. They didn't give me a parking pass (despite me giving them my car info and specifically asking about where to park) so I got a parking ticket, but they said they would void it. If you stay here, be sure to get the slip of paper from them, as they may forget to give it to you.
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff was friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Lindsey

Business traveler
Liked: Staff & service
It was rather run down, the sheets were really rough,
Stayed 3 nights in Jun 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had a wonderful experience. I really appreciate them making the accommodation for me to check in early it made all the difference for my day Rooms and lobby are clean, beds are comfy, AC works / truly an excellent place to stay, I will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great. Staff was super friendly and the breakfast had many healthy choices. You can tell the staff takes great pride in making guests feel at home. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Leia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and accommodating!
Stayed 1 night in Jun 2025

8/10 Good

maria

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel was okay at best. It need updating, and it could be a little bit cleaner. The way that breakfast is setup, you eat across from the main welcome desk. I felt as though the hosts were staring at us eating, which felt a little unsettling. Also, the parking lot for the hotel was very crowded, and the area around the hotel did not feel very safe, even though the hotel itself seemed fine. There were no convenient stores other than a vape store across the street. There was a LGBTQ festival that weekend, and the whole area was extremely overcrowded, so maybe we were feeling some of this chaos around us. Overall, I wasn't completely disappointed, but I might try to find a suburb outside of Salt Lake City to stay if I visit again one day.
Stayed 2 nights in Jun 2025

8/10 Good

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby and hall ways were very hot! Thankfully the ac in our room worked wonderful!
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Stayed 1 night in Jun 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Earl

Stayed 3 nights in Jun 2025

10/10 Excellent

Andrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is low-key by has a great sauna pool and a hot tub to unwind. The breakfast was actually all cooked in the house so it actually tasted great. Overall happy with our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

W.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good service. Convenient and quiet location close to downtown. Complementary breakfast is very good.
Stayed 1 night in Jun 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Shalan

Liked: Cleanliness, staff & service
It’s an average hotel- it’s old, there will people sleeping out on the sidewalks just off of the hotel property and there were some really loud and rude other guests on the floor above us. The hotel was clean and front desk staff were pleasant
Stayed 2 nights in Jun 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my favorite hotel to stay at in SLC.
Stayed 1 night in Jun 2025