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Crystal Inn Hotel & Suites West Valley City

3.0 star property

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Indoor spa tub
1 bedroom, pillowtop beds, individually furnished, desk
Front of property
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | 1 bedroom, pillowtop beds, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Hale Center Theater
    ‪2 min walk‬
  • Maverik Center
    ‪6 min walk‬
  • Salt Palace Convention Center
    ‪10 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, pillowtop beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(111 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, pillowtop beds, individually furnished, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking | 1 bedroom, pillowtop beds, individually furnished, desk

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 527 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Crystal Inn Hotel & Suites Midvalley

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (2499)
$151 nightly
The price was $168
The price is $151 total
includes taxes & fees
Crystal Inn Hotel & Suites Midvalley

About this property

Crystal Inn Hotel & Suites West Valley City

3-star West Valley City hotel walkable to Maverik Center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crystal Inn Hotel & Suites West Valley City provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, ski storage, and tour/ticket assistance. Complimentary self parking is available on site.

Crystal Inn Hotel & Suites West Valley City is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 113.82 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1118 out of 1720 reviews
Rating 8 - Good. 390 out of 1720 reviews
Rating 6 - Okay. 122 out of 1720 reviews
Rating 4 - Poor. 49 out of 1720 reviews
Rating 2 - Terrible. 41 out of 1720 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice family hotel. The room was roomy. Breakfast was good.
Stayed 1 night in Apr 2025

8/10 Good

Ashly

Stayed 1 night in Apr 2025

10/10 Excellent

Latrisha

Stayed 1 night in Apr 2025

6/10 Okay

Brandy

Liked: Cleanliness, staff & service
The walls are terribly thin, allowing you to hear everything going on outside your room!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth, Eureka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 1 night in Mar 2025

8/10 Good

Michael

Stayed 2 nights in Apr 2025

6/10 Okay

Nileshkumar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would like to be greeted with smile.
Stayed 1 night in Apr 2025

8/10 Good

Marie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a good stay
Stayed 2 nights in Apr 2025

8/10 Good

Onalee

Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the price

We loved our stay here. The breakfast was great. Our only complaint is how unbelievably loud our neighbors were both nights. We ended up calling the front desk the second night because they were walking around so loudly that our headboards were rattling. Either the front desk didn’t do anything or the other guests didn’t care because the behavior continued. The light on the smoke detector is also incredibly bright and annoying. We ended up covering just the light with a bandaid because it was interrupting our sleep. Otherwise it was great. We would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcelino, Jackson

Stayed 4 nights in Mar 2025

10/10 Excellent

Alyssa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here it's always clean, the breakfast is awesome and you can't beat the location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Aimee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always consistently excellent
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here more times than I can count. Usually very happy but this go around, not so much. They were redoing the carpets so had the privilege of no carpet down the halls and listening to them lay carpet all day and still paid full price. Wasn’t to impressed
Stayed 2 nights in Apr 2025

10/10 Excellent

Tia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it. The only thing is that i would have liked a grocery store in walking distance, but that isnt anyones fault. The hotel and facitities are wonderful
Stayed 3 nights in Apr 2025

4/10 Poor

Michael

Stayed 1 night in Mar 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Blake

Traveled with family
Liked: Property conditions & facilities
It was a cheap, safe, clean place to stay. What I expected for the price. My only complaint was pool was advertised and was definitely not operational.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest stay I have had. I loved the room layout, water pressure and dining was walking distance
Stayed 3 nights in Feb 2025

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff services need to be more flexible and friendly I understand life is tough but been friendly is not too hard
Stayed 1 night in Mar 2025

10/10 Excellent

DAVID, OROFINO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the rooms were outstanding with plenty of room!
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jason, Carson City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Front Desk Staff very friéndote and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Easy check in and parking is good. Nice property.
Stayed 1 night in Mar 2025