2/10 Terrible
Mark
Apr 18, 2025
Hotels.com was not truthful and lied to us. We were told there would be a shuttle service between hotel and airport. They even gave us the specific times during the week and if a shuttle was not available we would be reimbursed for an Uber charge. When we arrived, we called the hotel for the shuttle and they had no such thing. We had to scramble and pay an inflated Uber charge - out of pocket - due to it being late at night. Unacceptable.
Mark
Stayed 1 night in Apr 2025