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Holiday Inn Express Hotel and Suites West Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel and Suites West Valley by IHG

Indoor pool
Exterior
Lobby sitting area
Exterior
Free daily on-the-go breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
$116
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
3036 S Decker Lake Drive, West Valley City, UT, 84119
  • Maverik Center
    ‪2 min walk‬
  • Delta Center
    ‪9 min drive‬
  • Salt Palace Convention Center
    ‪9 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

8.0 out of 10
Very good
(24 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobil Access Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(61 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Hot Tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 1,003 reviews
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About this property

Holiday Inn Express Hotel and Suites West Valley by IHG

West Valley City hotel with free water park
This smoke-free hotel features free water park access, an indoor pool, and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a children's pool.
Holiday Inn Express Hotel and Suites West Valley by IHG offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness center.

Guests under 14 years old are not allowed in the fitness facility.

In addition to a complimentary water park, Holiday Inn Express Hotel and Suites West Valley by IHG features a waterslide and an indoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a children's pool, a hot tub, and a 24-hour fitness center. Onsite self parking is complimentary.

Holiday Inn Express Hotel and Suites West Valley by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges USD 100 for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's pool slide is open for limited hours Friday-Sunday from 4-10 PM and Saturday-Sunday from 7-10 AM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of USD 100

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 14 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel West Valley
Holiday Inn Express West Valley
Holiday Inn Express Hotel West Valley West Valley City
Holiday Inn Express West Valley West Valley City
Holiday Inn Express Hotel Suites West Valley
Inn Express West Valley
Holiday Inn Express Hotel Suites West Valley
Holiday Inn Express Hotel Suites West Valley by IHG
Holiday Inn Express Hotel Suites West Valley an IHG Hotel
"Holiday Inn Express Hotel Suites West Valley an IHG Hotel"
Holiday Inn Express Hotel and Suites West Valley by IHG Hotel

Holiday Inn Express Hotel and Suites West Valley by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 533 out of 1007 reviews
Rating 8 - Good. 225 out of 1007 reviews
Rating 6 - Okay. 110 out of 1007 reviews
Rating 4 - Poor. 80 out of 1007 reviews
Rating 2 - Terrible. 59 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brandi

Business traveler, Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at lots and lots of hotels. This was 5 stars for families at a 3 star price. The breakfast was great, even the kids ate. The little water park was fantastic. The staff was excellent. The bed was excellent. The room size and fridge etc where all great.
Stayed 1 night in May 2025

10/10 Excellent

dustin

Stayed 1 night in May 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and a clean room!
Stayed 1 night in May 2025

8/10 Good

Leigh

Stayed 2 nights in May 2025

8/10 Good

Johna

Stayed 1 night in May 2025

8/10 Good

Celeste

Traveled with family
Liked: Cleanliness
.
Stayed 2 nights in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
W hotel
Stayed 1 night in May 2025

4/10 Poor

Mary

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The pool and breakfast was good as always however our room wasnt the cleaniest upon arrival. The light bulb for the lamp nesr the bed was on the table insread of screwed in. There was pieces of food left on the desk and floor from precious guest and i mean big chunks and the worst part was the beds were so uncomfortable. They were so hard and we've stayed here before in a room where the bed wasn't like this so now i know not all rooms are the same comfort wise. Once I got my room key we made our way to our room and they didnt work soni had tongonback downstairs and it the front desk clerk took a long while to come out from the back.
Stayed 1 night in May 2025

10/10 Excellent

Jiefei

Stayed 1 night in May 2025

10/10 Excellent

Miriam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
They allowed us to check in a bit early, which was so great! Bathroom ceiling light is out and hand soap dispenser is coming off the wall.
Stayed 1 night in May 2025

2/10 Terrible

Rebecca

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Check in was great but when we got to our room we got all unpacked and started to put some things away in the fridge and realized there was leftover food in the fridge from whoever stayed before us. It smelled and made the whole room smell. I went to call and the phone doesn’t work and bathroom door doesn’t lock. Went down and told them it was by the door and what happened. They offered to change rooms but not to fix the issues or anything else. Also they did not come get the food we swam for 3 hours and it was still by the door smelly when we got back so I had to go down again
Stayed 1 night in May 2025

6/10 Okay

Alfredo

Stayed 2 nights in May 2025

10/10 Excellent

chris, Sugar Grove

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Everyone was friendly and went out of their way to accommodate my early arrival.
Stayed 2 nights in May 2025

2/10 Terrible

sofia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

JOSEY

Stayed 2 nights in May 2025

10/10 Excellent

JOSEY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very helpful and let me check in early. The room was clean however the tv wasnt hooked up to anything. Fortunately we brought our firestick to watch some tv. The pool was great as always however people were having a party or get together and the hallway area near the pool was a mess. Also the slide was closed but kids were climbing up the slide and making a ruckus. The playground in the pool was goid but bigger kids kept climbing up aa the little ones were playing. Theres not really anyone regulating things but thats in the parents not watching their kids. The breakfast was great. Overall it was a nice stay
Stayed 1 night in May 2025

10/10 Excellent

JoshnKim

Stayed 2 nights in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Pet friendly not carpet friendly

The stay was ok. Check in and check out went smooth. This place is pet friendly. With that being said, our room smelled strange when we checked in. We turned on the fan and just said it is what it is. A while later I had removed my shoes and socks and realized that the carpet was damp. I’m assuming that with pets allowed they must have to clean the carpets. Other than that the stay was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of hotel

It was amazing!
Stayed 2 nights in Apr 2025

2/10 Terrible

Marlene, West Valley City Utah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
there were people running up and down the hall and being noisy and carrying on all night long
Stayed 1 night in Apr 2025