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Salt Lake Plaza Hotel SureStay Collection by Best Western

3.0 star property

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Photo gallery for Salt Lake Plaza Hotel SureStay Collection by Best Western

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, desk, blackout drapes
Outdoor pool
Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed) | Pillowtop beds, in-room safe, desk, blackout drapes
Interior
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
122 W South Temple, Salt Lake City, UT, 84101
  • Temple Square
    ‪1 min walk‬
  • Salt Palace Convention Center
    ‪3 min walk‬
  • Salt Lake Temple
    ‪3 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, City View

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (Larger Room)

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (Larger Room) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (Larger Room)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Hot Tub, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Crystal Inn Hotel & Suites Salt Lake City

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.6 out of 5, Wonderful, (3114)
The price is $153
per night
$178 total
includes taxes & fees
Mar 8 - Mar 9
Crystal Inn Hotel & Suites Salt Lake City

About this property

Salt Lake Plaza Hotel SureStay Collection by Best Western

3-star hotel in Downtown Salt Lake City
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Salt Lake Plaza Hotel SureStay Collection by Best Western offers 150 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Parking is available onsite for a surcharge.

Salt Lake Plaza Hotel SureStay Collection by Best Western is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Plaza Hotel Temple Square
Plaza Temple Square
Salt Lake Plaza Hotel Temple Square
Salt Lake Plaza Temple Square
Salt Lake Plaza Hotel Temple Square Salt Lake City
Salt Lake Plaza Temple Square Salt Lake City
Salt Lake Plaza Hotel at Temple Square
Salt Lake Plaza Hotel SureStay Collection by Best Western Hotel

Salt Lake Plaza Hotel SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1254 out of 2568 reviews
Rating 8 - Good. 763 out of 2568 reviews
Rating 6 - Okay. 292 out of 2568 reviews
Rating 4 - Poor. 160 out of 2568 reviews
Rating 2 - Terrible. 99 out of 2568 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Within walking distance of City Creek.
Stayed 1 night in Nov 2024

2/10 Terrible

Perry, Star

Disliked: Cleanliness, staff & service, property conditions & facilities
No USB, was plac d next to the elevator, card keys were super flakey. I had to slide it in and out multiple times over minutes until it worked. I checked out 20 minutes after arriving and went to the Hilton. Cut my losses.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad
Event
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff was nice
Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Stayed 1 night in Oct 2024

4/10 Poor

Alyssa, Spring Creek

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Denise

Disliked: Staff & service
The location is fantastic. Just down the street from the Delta center. The 2nd day I was there many card keys stopped working. So annoying. The staff is VERY slow, so I had to wait in line holding groceries. Really unhappy about that. The carpet in the room is horrible - hideous. The day I checked out my parking pass didn’t work when I tried to leave. It wouldn’t let me scan it to leave (scan in was challenging too). I had to park the car, run in, wait in line, then get them to fix it. Despite the perfect location I doubt I’ll stay there again because these issues and the very slow staff was VERY annoying. There is zero curb appeal to this place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rob

Stayed 2 nights in Nov 2024

10/10 Excellent

Gord

Liked: Cleanliness, staff & service
Great location downtown. Next to public transit. Close vicinity to shopping and Delta Center.
Stayed 2 nights in Nov 2024

6/10 Okay

Jeff

Traveled with partner
Rooms could use some general maintenance. Caulking around tub and repair of wall paper coming off. House keeping could door better job cleaning in hallways.
Stayed 1 night in Nov 2024

6/10 Okay

Brandon

Stayed 2 nights in Nov 2024

6/10 Okay

Sabrina

Traveled with family
Liked: Cleanliness, staff & service
Overall, the cleanliness of the hotel was excellent—no complaints there. The staff was friendly and helpful, which made our stay more enjoyable. However, there were a few issues. The parking situation was a bit frustrating; no matter what level of the garage you parked on, you still had to walk to the bottom level to enter the hotel, and none of the doors in the garage were functional. Another downside was the water pressure while showering. It would occasionally shut off or drop to a small trickle, which seemed to happen when another room was showering at the same time. We also experienced a lot of street noise, even though we were on the 8th floor. That said, the price was reasonable, so overall, it wasn't a bad experience.
Stayed 1 night in Nov 2024

8/10 Good

Opal

Traveled with group
Staff was amazing, super friendly!! Just No hot water on floor 12 and tv didn’t work properly.
Stayed 1 night in Nov 2024

8/10 Good

David, Mountain Home

Traveled with family
Liked: Property conditions & facilities
JMO..... Property is a little dated. Room was standard condition. All amenities were present. Bath tub needed a good scruband and caulking. No restaurant on site. Its not a Best Western so breakfast is is pay but not Best Western style. $$. The staff was great. Location was perfect for us. Even tho it was a little pricey we will return. Its all about the Location
Stayed 1 night in Nov 2024

10/10 Excellent

Karsen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

JoDean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kimthuy

Stayed 1 night in Oct 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Carrie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is so accommodating and friendly! I love this place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Everything was organized and cleaned
Stayed 1 night in Nov 2024

10/10 Excellent

Dyann

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds.
Stayed 1 night in Nov 2024

8/10 Good

Sena

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel dated but convenient to Tabernacle on Temple Square. Very helpful, friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

JUN HO

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024