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Salt Lake Plaza Hotel SureStay Collection by Best Western

3.0 star property

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Photo gallery for Salt Lake Plaza Hotel SureStay Collection by Best Western

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Outdoor pool
Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed) | Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 King Bed, Hot Tub, City View | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
122 W South Temple, Salt Lake City, UT, 84101
  • Temple Square
    ‪1 min walk‬
  • Salt Palace Convention Center
    ‪3 min walk‬
  • Vivint Arena
    ‪7 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, City View

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (Larger Room)

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (Larger Room) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (Larger Room)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed) | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, City View (Larger Room;with Sofabed)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Hot Tub, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Salt Lake Plaza Hotel SureStay Collection by Best Western

3-star hotel in Downtown Salt Lake City
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Salt Lake Plaza Hotel SureStay Collection by Best Western offers 150 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Parking is available onsite for a surcharge.

Salt Lake Plaza Hotel SureStay Collection by Best Western is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Plaza Hotel Temple Square
Plaza Temple Square
Salt Lake Plaza Hotel Temple Square
Salt Lake Plaza Temple Square
Salt Lake Plaza Hotel Temple Square Salt Lake City
Salt Lake Plaza Temple Square Salt Lake City
Salt Lake Plaza Hotel at Temple Square
Salt Lake Plaza Hotel SureStay Collection by Best Western Hotel

Salt Lake Plaza Hotel SureStay Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1245 out of 2544 reviews
Rating 8 - Good. 758 out of 2544 reviews
Rating 6 - Okay. 288 out of 2544 reviews
Rating 4 - Poor. 155 out of 2544 reviews
Rating 2 - Terrible. 98 out of 2544 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Great stay
Stayed 1 night in Feb 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Julie

Stayed 1 night in Feb 2025

10/10 Excellent

Cody

Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
The king bed we had was SO COMFORTABLE. The pillows - EXCELLENT. The rooms facing the street (lobby side) are noisy. Everything else was very good.
Stayed 3 nights in Feb 2025

8/10 Good

Alissa, Toquerville

Liked: Cleanliness, staff & service
The Trx right outside my window created a lot of noise
Stayed 2 nights in Feb 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for the price!

Great stay for the price! Having parking on site was perfect and placed within walking distance of the Delta Center and the malls.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and price

Great location. Close to Delta center and capital. Only drawback was the lack of food after 9 PM but that’s on the city not the hotel!
Stayed 2 nights in Jan 2025

8/10 Good

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is an older hotel, and they had some remodeling going on. The pool and other amenities were unavailable for use. The staff was great and the facility was clean. I would have liked a heads up about the amenities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brayden

Stayed 3 nights in Jan 2025

10/10 Excellent

Courtni

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transit stop right outside is the reason I choose to stay here, easy access.
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay

The hotel was in good condition but it's starting to show wear in carpets and such. Our bathroom had a large ceiling repair that was painted without being sanded first. There were a few spots to park while checking in which was easy. The entrance to paid parking was very close to the for-check-in parking. The hotel entrance on the upper packing level was only available to hotel personnel so I had to walk down to the ground level. Signage for parking show the way to the hotel could be better. Shower had a good flow and pressure, but the temperature seemed to fluctuate. There were some nice restaurants within easy walking distance. The downtown location was convenient for us.
Stayed 1 night in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, room comfort

Great Plaza Hotel

Great plaza hotel, we stay here often. Easy walking distance to Delta Center.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Just fine

Great location, very friendly staff, hotel is a bit outdated. My window latch and bathroom fan were broken, so there wasn’t any sort of airflow available. All in all, a budget friendly option if you don’t need anything too fancy.
Stayed 3 nights in Jan 2025

8/10 Good

Colleen

Stayed 1 night in Jan 2025

8/10 Good

Colleen

Traveled with family and small children
Liked: Staff & service
Front desk girls were amazing at early check ins and late check outs while my son was at primary children’s! I was always waiting on RMCH to see if I had a room yet and when I wouldn’t I would rent a room and check In right there! So sweet! Coffee 24/7 which was a PLUS!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Old and noisy but comfortable beds.

Solid place for it's price. Old hotel with undercuts on the doors means you hear everything in the hallway. But great location and very comfortable beds. There was some lobby construction so I wonder if they're starting a big reno. Hallway carpet is bubbling up at places and it's reasonable to think a reno could be coming.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Stayed 1 night in Jan 2025

10/10 Excellent

Eric, soda springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Stayed 1 night in Jan 2025

4/10 Poor

Chantal

Traveled with family
Disliked: Property conditions & facilities, room comfort

Very disappointing

This room was not what was advertised. I paid for a room with a queen bed and the room we had for 4 nights had a full size bed. It was uncomfortable and not enough room for 2 people to sleep comfortably. Our room was serviced every day but they did not replace any of the shampoo/conditioner and had to go get more shampoo every day as there were two of us using it. When showering the water was not warm and lost pressure and stopped during every shower sometimes 3 and 4 times during the shower. It was super frustrating to not be able to rinse my face wash off because the e water shut off in the middle. I will not be returning to this hotel. It was terrible especially for how expensive it was.
Stayed 4 nights in Jan 2025