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The Metropolitan Inn

2.5 star property

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Photo gallery for The Metropolitan Inn

Front of property
Breakfast area
Exterior
Lobby
Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service
$74
includes taxes & fees
Jan 29 - Jan 30

Explore the area

View in a map
524 S West Temple, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪13 min walk‬
  • Place, City Creek Center
    ‪16 min walk‬
  • Place, Delta Center
    ‪18 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Room, 1 King Bed, Mobility Accessible

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Suite

  • Sleeps 2

King Handicap Room

  • Sleeps 2

King Handicap Room

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Metropolitan Inn

Hotel in Downtown Salt Lake City
This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

The Metropolitan Inn is a smoke-free property.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 217 out of 1001 reviews
Rating 8 - Good. 171 out of 1001 reviews
Rating 6 - Okay. 208 out of 1001 reviews
Rating 4 - Poor. 155 out of 1001 reviews
Rating 2 - Terrible. 250 out of 1001 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Robin

Stayed 3 nights in Sep 2025

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor. Gross. Don't do it.
Stayed 2 nights in Oct 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable but the room had wallpaper peeling off the wall. The coffee maker was dusty and in the restroom next to the toilet. There isn’t enough outlets to plug in my phone charger. The grosses part was the moldy shower floor and the peeling off of the floor and sink . I had to use a towel to step on in the shower because I wasn’t comfortable stepping on the shower floor. The extra charges for getting makeup or hair dye on the white towels was ridiculous. Use bleach.
Restroom sink
Shower floor
Shower ceiling mold
Mold shower wall
Stayed 2 nights in Oct 2025

2/10 Terrible

Zenab

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Amia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing was safe about this hotel. In the parking lot were people that should not have been there. Around the property was trash, needles, appliances broken in the lot … the front staff barely spoke English to check us in. The room itself was horrible and disgusting. Did not feel safe staying here what so ever and didn’t stay more then 3 hours after check in. Stayed and paid for a different hotel because nothing seemed safe, clean, or right about this property.
Stayed 2 nights in Oct 2025

6/10 Okay

Andrea

Business traveler
Disliked: Cleanliness, property conditions & facilities
The bathroom had mold on the ceiling. Parking lot was clean. Beds were made. Charged us for smoking and we do not smoke and we weren't really in the room because we had a conference everyday starting at 9 am to 7:30 pm.
Stayed 2 nights in Oct 2025

6/10 Okay

Brian, Rigby

Staff was a little short with words. All in all ok stay
Stayed 1 night in Oct 2025

6/10 Okay

Shana

Disliked: Staff & service
Room not bad, fan switch in bathroom is a fire hazard. Turns on but not off and wobbles around in the wall. At check in they require a cash deposit. The listing on your site says deposit required but does not say it is cash unless you actually look at the hotel policy. I've never had a hotel require a CASH deposit.
Stayed 1 night in Oct 2025

8/10 Good

Sairam

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

6/10 Okay

Rhea

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking is the best part of staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Howard

Traveled with group
Yes
Stayed 1 night in Oct 2025

8/10 Good

Frantzy

Stayed 1 night in Oct 2025

6/10 Okay

Larry

Was ok
Stayed 1 night in Oct 2025

2/10 Terrible

Candace

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in a very unsafe area, there were definitely drug dealers there, there were hidden fees like a security deposit, it was not cleanly, the staff was not helpful or friendly. just plain bad
Stayed 4 nights in Oct 2025

4/10 Poor

Katherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If there’s only one place left in Salt Lake City and you absolutely must, then stay here, at your own peril. They’ve recently tried to renovate the rooms but really shoddy work meant the shower head wasn’t properly plumbed into the wall, the shower leaked all over the bathroom floor and there were random holes in the bathroom counter. There was a chair in our room that I couldn’t go near for fear I would catch something - covered in stains. And the hallways were in disrepair. This was part of a longer stay where we stayed at about 30 budget motels/hotels in total - this was by far the worst. Budget hotels can still be basic but clean and well kept and this wasn’t one of them.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Brad

This place is a dump and a scam. I dont know how but travel alot for work and book everything though expedia but multiple times this property has double charged me for my room after selecting the nonrefundable option in addition to being a dump.
Stayed 1 night in Jun 2025

2/10 Terrible

Brad

Not only is this place a dump. They double charged me and said my non refundable reservation was for yesterday.
Stayed 1 night in Jun 2025

2/10 Terrible

Brad

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a scam! Twice now after confirming my checkin for Tomorrow. Then showing up tomorrow. They claim my non refundable reservation was for Yesterday! Both times they charged me 2 times for a one night stay….I travel often and this has only ever happened at this dump.
Stayed 1 night in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay, the rooms are clean and the staff are always helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Conway

Liked: Cleanliness
Disliked: Staff & service
Had to do $100 cash only deposit. Only received $25 because they said sheet had blood stain and the wash cloth was dirty. Manager was no help.
Stayed 1 night in Oct 2025

6/10 Okay

Aubrie

Stayed 2 nights in Oct 2025

2/10 Terrible

Alicia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but motel was very very run down and dirty. Did not feel safe, you could hear everything I mean everything. Only good thing was the location to downtown.
Stayed 2 nights in Oct 2025

4/10 Poor

Misty

Disliked: Cleanliness, amenities
Yes accused of taking the bath towels
Stayed 1 night in Oct 2025