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The Metropolitan Inn

2.5 star property

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Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Breakfast area
Free self parking
Front of property
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪13 min walk‬
  • Temple Square
    ‪18 min walk‬
  • Delta Center
    ‪18 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Handicap King Room

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

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Aerial view

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2.8 out of 5, (1000)
$133 nightly
The price is $133 total
includes taxes & fees
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About this property

The Metropolitan Inn

Hotel in Downtown Salt Lake City
This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

The Metropolitan Inn is a smoke-free property.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 170 out of 1002 reviews
Rating 8 - Good. 193 out of 1002 reviews
Rating 6 - Okay. 211 out of 1002 reviews
Rating 4 - Poor. 180 out of 1002 reviews
Rating 2 - Terrible. 248 out of 1002 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Jerome Heard

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So the staff is amazing. Let’s get that out first. The issue is that the facilities are so outdated. Outlets 2 prong and not current 3 so charging is hard unless you unplug the tv or fridge. My shower was backed up but the staff moved me to another room and it was fine. Also, I travel for business and having a better desk and chair option for working travelers would be amazing as well. Comfy beds, very good cleaning staff but this place just needs some modernization and they can also charge a little more.
Stayed 3 nights in Mar 2025

8/10 Good

Lynn

Liked: Cleanliness
Disliked: Property conditions & facilities

No Frills, but covers the basics

No frills, just a clean room w/ microwave oven, fridge, TV, and Wifi. Beds were very comfortable. Easy walk to TRAX station or downtown. Adequate parking.
Stayed 1 night in Mar 2025

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Yao

Traveled with group
Liked: Staff & service

good location

Great location , although it’s an old hotel but very convenient, worth the money
Stayed 1 night in Mar 2025

2/10 Terrible

Henry

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty hotel with hardly any AC. They didn’t give me the room I wanted and said they had nothing else available. Do not stay here.
Stayed 1 night in Mar 2025

2/10 Terrible

Austyn

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
This place was a night mare to stay at. We only stayed there for about 5 hours because we had to catch a red eye flight. The room was gross, the bathroom was gross, there was holes in the wall every where. We ended up staying in our car and loosing the money we paid for the hotel room. It was too late to cancel the room. When we got to the front desk, the person in charge was asleep on the couch in the little lobby area. When we went to check out, the guy was in the same place with the doors locked. I would definitely NEVER recommend anyone to stay here and will never stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Denis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a deal!

Nice place. Cheap and great location. Close to all the main stuff in downtown SLC.
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Disliked: Staff & service

Staff Sucks

Staff is rude and will find any reason to charge you extra and/or take your deposit!
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 2 nights in Mar 2025

10/10 Excellent

laird

Stayed 1 night in Mar 2025

2/10 Terrible

Rebecca

Stayed 4 nights in Mar 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!!

When checking inn it was very hard to understand the person behind the counter due to his very thick accent. I was unaware of the $100 cash only deposit required and upon trying to go to the assigned room on the second floor it was discovered that the elevator was broken so my wife being handicapped could not get to the room. They were able to give us a bottom floor room that initially appeared to be okay but with further inspection we saw ants on the floor and a hole in the bathtub. The floor was dirty as well as marks on the walls and a missing picture on the wall but at least the frame was there. The beds where extremely hard and the lighting in the room was absolutely horrible finally inc the morning to get the cash deposit back they do a physical room inspection before you get it back so if you are in the Salt Lake City area and need a hotel I would away from this place it was horrible
Stayed 1 night in Mar 2025

6/10 Okay

Mylene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Bethany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend staying here, even at a low price. The room was noticeable dirty, the area was unsafe and the room had an odor. They also require a cash deposit and are extremely rude.
Stayed 4 nights in Mar 2025

4/10 Poor

Vonda

Traveled with family
Disliked: Amenities, property conditions & facilities
The bathroom had no heat it was freezing. We arrived at the hotel at night and the front desk staff unlocked the door and locked it right away. I asked if it was a safe area and he wavered his hands. The outside entrance was dirty. The staff said police drive by often. They had signs if u have a guest they have to leave by 8 pm. I had a two night stay and left a day early even though the second night was non refundable
Stayed 2 nights in Mar 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Easy to find. We all know about cash deposit (with lobby ATM): its gd because you don't have to wait for something to deposit into card. Bad because its easily forgotten. They had a smoke alarm that needed servicing: chirping every minute
Stayed 1 night in Mar 2025

8/10 Good

Kim

Liked: Staff & service, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

Amber

Stayed 1 night in Mar 2025

6/10 Okay

Alison

Liked: Staff & service
Disliked: Cleanliness
Bed was extremely comfortable. Location was excellent and price was right.
Stayed 2 nights in Feb 2025

2/10 Terrible

Denielle

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Really dirty
Stayed 1 night in Feb 2025

8/10 Good

Matrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was neat and clean. Beds were comfortable. We only stayed one night.
Stayed 1 night in Feb 2025

2/10 Terrible

Ariana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

KEITH

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025