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The Metropolitan Inn

2.5 star property

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Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Breakfast area
Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Front of property
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪13 min walk‬
  • Temple Square
    ‪18 min walk‬
  • Delta Center
    ‪18 min walk‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Handicap King Room

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $119 total
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About this property

The Metropolitan Inn

Hotel in Downtown Salt Lake City
This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

The Metropolitan Inn is a smoke-free property.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 170 out of 1001 reviews
Rating 8 - Good. 194 out of 1001 reviews
Rating 6 - Okay. 212 out of 1001 reviews
Rating 4 - Poor. 181 out of 1001 reviews
Rating 2 - Terrible. 244 out of 1001 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible Staff Service

Staff was rude and they will find any reason to take your deposit.
Stayed 1 night in Feb 2025

2/10 Terrible

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Got ripped off.

I was extremely disappointed in the fact they did not give me the room I payed for. The kid at the desk just acted like he didn’t understand English and said they don’t have anymore. I told him I would like the lower rate as I was getting a cheaper room and he just kept acting like he didn’t understand me. Despite the fact, it was clear, he is going to collage at Weber State because he had a student laptop.
Stayed 1 night in Feb 2025

2/10 Terrible

Papis

Stayed 2 nights in Jan 2025

2/10 Terrible

Papis

Disliked: Staff & service, property conditions & facilities
Needs a lot of work, sink bathrooms clogged, shower not work properly, dirty carpet, old towels, old bedsheets and the list is long.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
The shower wasn’t draining properly. They still have signs up saying we no longer get breakfast because of COVID and when asked they said it probably won’t be coming back. The coffee being in the bathroom is pretty sus. I found long dark hair in my pillows, and some of the outlets didn’t work.
Stayed 3 nights in Feb 2025

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness

A decent cheap place downtown.

I stayed here before. The location is great - 3 blocks from Salt Palace, across the street from Little America. Condition is just OK. They want a deposit against damages. (For smoking) it was supposed to be cash but they allowed me use credit. Would say here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Alma

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is filthy
Stayed 1 night in Feb 2025

6/10 Okay

Gabriel

Traveled with family
Liked: Cleanliness
Staff was friendly and helpful. It took the hotel 2 days to make their laundry and dryer machines work. We were not able to do any laundry until the night before we had to check out, which was rather inconvenient.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Scot

Liked: Cleanliness
Disliked: Property conditions & facilities

Skid Row

There is a $100 cash deposit required. The cleaning staff inspects your room before you leave. The cleaning staff said, my room smelled like cigarettes, which was total BS. My clothes smelled like it from going outside to smoke. I did get my deposit back after explaining myself. But i've heard others didn't receive their deposit back. So beware, beware, do not stay at this place.
Stayed 2 nights in Dec 2024

6/10 Okay

HECTOR, idaho falls

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Hot water took for ever to kick in, once it did, in the shower it took for ever to drain the water down, not minimum than 3 hours, also sink drain was very very slow. Tiles in the shower were very paint peeled, made it seem disgusting and dirty up to a certain point, very old looking, I think you could do a much better maintenance job than it has been doing.
Stayed 1 night in Feb 2025

6/10 Okay

Danny

Liked: Cleanliness, staff & service, amenities
Simple convenient location but surrounding area around downtown appears run down /unsafe.
Stayed 1 night in Feb 2025

6/10 Okay

felis

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Ryan

Stayed 3 nights in Feb 2025

8/10 Good

Caleb

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Arland

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price
Stayed 3 nights in Feb 2025

6/10 Okay

Evangelina

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Douglas

Business traveler
It was sufficient for a short stay. It was very inexpensive, so I got what I paid for.
Stayed 4 nights in Feb 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is my second time staying at this property and it has definitely improved! The cash only deposit of $100 should be advertised a little clearer for people arriving late in the evening. Didnt really make sense to me since they didnt check the room before i left... The room was nice and upgraded. The shower was missing the showerhead but it was too late to notify the front desk..
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient, and friendly staff. The room was comfortable and we enjoyed our stay.
Stayed 2 nights in Jan 2025

4/10 Poor

Greg

Traveled with partner
Disliked: Cleanliness
The unit was very dirty And check in not fun as they only take $100 cash deposit Who Carrie’s cash now days ? For the price it’s ok But not a great experience
Stayed 1 night in Jan 2025

6/10 Okay

Hector

Stayed 1 night in Jan 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025