The Metropolitan Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Lobby
Lobby sitting area
Premium bedding, Tempur-Pedic beds, desk, blackout drapes
Breakfast area

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Capitol Theater
    12 min walk
  • Gibson Lounge
    1 min walk
  • Courthouse Station
    4 min walk
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    11 min drive

Room options

Deluxe Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed

Handicap King Room

  • 220 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 225 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Metropolitan Inn

Hotel in Downtown Salt Lake City
This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary self parking is available on site.

The Metropolitan Inn is a smoke-free property.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 162 out of 1004 reviews" "
Rating 8 - Good. 209 out of 1004 reviews" "
Rating 6 - Okay. 217 out of 1004 reviews" "
Rating 4 - Poor. 176 out of 1004 reviews" "
Rating 2 - Terrible. 240 out of 1004 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Roberta

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The room was dirty. Drugs were smelt. The room stunk. The service did not speak English and could barely understand it. We didn’t stay we immediately checked out. The bed looked like it you could see the bed bugs crawling on it
Stayed 2 nights in Sep 2024

4/10 Poor

Meg

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We visited SLC for a concert and because of some last minute fall-throughs we needed to book a hotel at the last minute. We chose this one because it was cheap and near downtown. It’s a rundown crappy motel and we definitely saw some “late night” lady workers going into hotel rooms, so definitely not family friendly. Rooms are a little nasty too.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
The price is right.
This was not my first stay at the Metropolitan. I choose this motel for the price and the convenience of being able to walk to the Salt Palace. This year the motel seemed more rundown than last year, the mattresses were new and comfortable last year, but lumpy and hard this year. Housekeeping does a great job with what they have to work with. It's still a great value, and I wouldn't hesitate to return.
Stayed 4 nights in Sep 2024

6/10 Okay

Tyler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Dave

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No electric outlets
Stayed 1 night in Sep 2024

4/10 Poor

Ayanna

Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Nikole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Monica

Disliked: Cleanliness, property conditions & facilities
K
Stayed 1 night in Sep 2024

2/10 Terrible

Val, Salt Lake City

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
They only want to keep your deposit and will do anything or make up anything to keep it.
Stayed 3 nights in May 2024

10/10 Excellent

Kevin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The art mural is beautiful, and the price was competitive. Be aware, it is a cheap motel in a large hotel district.
Stayed 1 night in Aug 2024

2/10 Terrible

Val, Salt Lake City

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff still does nothing to help your stay. Give your cash deposit and will find a way to keep it
Stayed 2 nights in Jun 2024

2/10 Terrible

Val, Salt Lake City

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They only care about keeping your deposit. Will come up with any reason to keep it.
Stayed 1 night in Jul 2024

2/10 Terrible

Samuel

Stayed 1 night in Aug 2024

2/10 Terrible

elaheh

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The furniture in the room was broken and old, the room smelled bad and room walls were dirty. The shower was in a really bad condition. There were usually one or two homeless individuals sitting exactly outside the property door which made the area unsafe.
Stayed 4 nights in Aug 2024

2/10 Terrible

mindy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found used condoms on our bed, and the maids were unbelievably judgmental and rude. I would NEVER recommend staying here. Claimed we smoked weed in our room to try and keep our deposit. My hubby has dreads and the maid instantly judged him as homeless, and the mabager refused to speak to me. Horrible hotel. The bathtub is disgusting, and the floor was extremely dirty with used condoms under the bed. Horrible judgment there. All i have to say, is their karma will get them
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I was here just for a night & the hotel was nice, comfortable, also very close to great locations to enjoy in slc.
Stayed 1 night in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay here. Hotel is dated, needs major work to most of the bathrooms. Rooms farthest from office take forever to get hot water. Most showers or tub shower combos are missing grout and actual enamel in tubs.
Stayed 2 nights in Aug 2024

2/10 Terrible

Val, Salt Lake City

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying there off and on for 3 years due to work. Was told today they have to deep clean my room due to poop on the bed. Wanted me to pay X amountfor the cleaning. Told them I didn't have the money and had no idea what they were talking about. He said I could pay Y amount if I wanted to keep my reservation. They can keep my deposit and I walked away. Never stay here. Anything they can do to keep your deposit they will.
Stayed 1 night in Aug 2024

2/10 Terrible

Val, Salt Lake City

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
They will do anything to keep your deposit. Last time I wasn't refunded my deposit because the overnight person thought I had ripped the smoke detector down. It has been on the table for 3 days. Housekeeping cleaned around it. Had to go back on my lunch break to get my deposit. Luckily she agreed and it was refunded.
Stayed 2 nights in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Water line broke. No water in hotel. They were in no hurry to fix it. Went 12hours with no toilet. Not their fault but they still should not have been renting rooms when they knew they had no water.
Stayed 2 nights in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good part of town. Better off at Motel 6
Stayed 1 night in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveler
Disliked: Amenities, property conditions & facilities
Not a nice place to stay for an extended trip
Stayed 3 nights in Aug 2024

8/10 Good

Susan

Stayed 1 night in Aug 2024

2/10 Terrible

MERCEDEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024