Best Western Saltillo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Saltillo

Meeting facility
Property amenity
Free daily continental breakfast
Pool
Premium bedding, in-room safe, laptop workspace, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Gym
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
La Fragua 2672 Col. Guanajuato Oriente, Saltillo, COAH, 25286
  • de Beisbol Francisco I. Madero
    16 min walk
  • Art Museums
    3 min drive
  • La Gordetta
    1 min walk
  • Saltillo, Coahuila (SLW-Plan de Guadalupe Intl.)
    20 min drive

Room options

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Best Western Saltillo

4-star Saltillo hotel close to Santiago Cathedral
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and concierge services are onsite. Change of bedsheets is available on request.
Best Western Saltillo offers 104 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Saltillo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a 24-hour business center and meeting rooms. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. This Saltillo hotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Onsite uncovered self parking is complimentary.

Best Western Saltillo has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
El Refugio - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • El Refugio

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 13 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Griddle
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western Casa Mexicana
Best Western Casa Mexicana Hotel
Best Western Casa Mexicana Hotel Saltillo
Best Western Casa Mexicana Saltillo
Best Casa Mexicana Hotel
Best Western Saltillo Hotel
Best Western Saltillo Saltillo
Best Western Saltillo Hotel Saltillo

Best Western Saltillo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 289 reviews" "
Rating 8 - Good. 76 out of 289 reviews" "
Rating 6 - Okay. 42 out of 289 reviews" "
Rating 4 - Poor. 25 out of 289 reviews" "
Rating 2 - Terrible. 27 out of 289 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Humberto

Traveled with family
Disliked: Staff & service, amenities
Primero la habitacion estaba medio sucia en varias areas, movimos un poco el mueble de la tele para buscar una conexion electrica y se ve que no habian limpiado en meses, con cucarachas muertas, habia otra ya muy seca en el baño, por lo que se nota que la limpieza no es prioridad. Por otro lado colocamos el letrero de no molestar y como quiera entraron a la habitacion. Despues laa 3 noches que nos quedamos habia fiesta hasta altas horas de la noche en el area de alberca, con gente altamente intoxicada botellas por todos lados, generando un ambiente inseguro, y fue el ultimo dia que era demasiado, con gente fuera de horario, muy bebidos, con musica alta y gritos, y los reportamos mas de 5 veces, y no los callaban, y la ultima llamada a front desk, ya amenazando con llamar a las autoridades fue con la que la persona del hotel ya con una muy mala actitud manda a callar a la gente, que terminaron su fiesta a las 11 30 pm. En general, mala experiencia, no vuelvo, ni pienso recomendarlos.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul, KEMAH

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, great security, wonderful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always this place is great to stay staff is awesome and very convenient and close to stores restaurants and other plaes
Stayed 2 nights in Aug 2024

10/10 Excellent

Celia Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SSD

Stayed 1 night in Jul 2024

2/10 Terrible

Isrrael

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this place
Stayed 1 night in Jul 2024

10/10 Excellent

Erik

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Old and outdated furniture, room was small. There was an ant infestation in the countertop. Room and restroom had a musty smell.
Stayed 2 nights in Jun 2024

8/10 Good

Camila

Liked: Cleanliness, staff & service, amenities
The hotel is not the newest, but it is clean and serves its purpose. I really enjoyed the layout. I thought the price was good for including breakfast. However, it is continental breakfast and if you want the buffer breakfast they will charge you extra. Has an outdoor pool, rooms are clean and its an Hacienda looking place. Enjoy your stay!
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Stayed 1 night in May 2024

4/10 Poor

Pedro

Stayed 1 night in Apr 2024

6/10 Okay

Elias

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Gerardo

Stayed 1 night in Apr 2024

10/10 Excellent

Jesus Alberto

Stayed 1 night in Apr 2024

8/10 Good

Shaohua

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
After new year start charging breakfast of you want to try something inside the heating pots. Not a good experience. Almost break my charging cable inside the room while cleaning. Take it off after charging since then… Maybe okay in Mexico, but sketchy comparing to Canada.
Stayed 5 nights in Jan 2024

2/10 Terrible

Melisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

thibault

Stayed 1 night in Sep 2023

8/10 Good

Damian Rodrigo

Stayed 1 night in Sep 2023

4/10 Poor

harold

Traveled with family
Disliked: Staff & service
Not up too standard too the name brand
Water backed up on floor ! From drain in floor! In bathroom! Bathroom door after closing it was trapped inside handle didn’t work from inside nor from outside too well! Lock inside twice! Front door was not sealed
Stayed 2 nights in Aug 2023

6/10 Okay

Exio Edildo

Stayed 1 night in Aug 2023

6/10 Okay

Jsosa

Liked: Staff & service
Stayed 1 night in Jul 2023

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
We found this place very comfortable and cozy, the rooms very spacious and the parking lot with enough room for large vehicles, the front desk staff friendly and willing to help with any need as well as the maintenance staff on the day shift, unfortunately the staff in charge of the entrance gate at the night shift acted in a rude and unprofessional manner, with a haughty and arrogant attitude, this is the third time we stayed at this hotel we never had this issues before.
Stayed 6 nights in Jun 2023

6/10 Okay

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shower was stopped up.
Stayed 1 night in Jun 2023

8/10 Good

LUISA

Liked: Staff & service, property conditions & facilities, room comfort
Buena experiencia
Nos atendieron muy bien en recepción, el check-in y check-out fueron rápidos... las instalaciones en general son agradables, la habitación estaba cómoda. La limpieza en general es buena aunque hay detalles que podrían mejorar... creo que sí volvería :)
Stayed 1 night in Jun 2023

2/10 Terrible

Javier E

Stayed 2 nights in Jun 2023