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voco Saltillo Suites by IHG

3.5 star property

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Photo gallery for voco Saltillo Suites by IHG

Exterior
Indoor pool
Exterior
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Laundry
  • Gym

Explore the area

Map
Blvd. Venustiano Carranza 8800, Saltillo, COAH, 25208
  • Paseo Villalta
    ‪3 min drive‬
  • Galerías Saltillo
    ‪5 min drive‬
  • Museum of the Desert
    ‪12 min drive‬
  • Saltillo, Coahuila (SLW-Plan de Guadalupe Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite

In-room safe, desk, free cribs/infant beds, free WiFi

Suite

  • 517 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 2 Bedrooms

  • 800 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub

In-room safe, desk, free cribs/infant beds, free WiFi

Suite, 1 Bedroom, Accessible Bathtub

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Bedroom (Dining Area)

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Double Room, 1 Bedroom (Dining Area)

  • 500 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 Bedroom, Accessible Bathtub

In-room safe, desk, free cribs/infant beds, free WiFi

Double Room, 1 Bedroom, Accessible Bathtub

  • 500 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Bedroom

In-room safe, desk, free cribs/infant beds, free WiFi

Double Room, 1 Bedroom

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Bedroom

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Bedroom

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Suite, 1 Bedroom

  • 520 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

voco Saltillo Suites by IHG

3.5-star Saltillo hotel with restaurant
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area. Housekeeping is available on request.
Voco Saltillo Suites by IHG offers 125 accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

This Saltillo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Voco Saltillo Suites by IHG features an indoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 3638 square feet (338 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property. A complimentary area shuttle within 10 kilometers is available for guests. Onsite self parking is complimentary.

Voco Saltillo Suites by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Estancia - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Mezzi - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Flamingo - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 350 for adults and MXN 250 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Estancia
  • Flamingo
  • Mezzi

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,638 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday and Wednesday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350.00 for adults and MXN 250.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

voco Saltillo Suites by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 283 reviews
Rating 8 - Good. 74 out of 283 reviews
Rating 6 - Okay. 33 out of 283 reviews
Rating 4 - Poor. 14 out of 283 reviews
Rating 2 - Terrible. 11 out of 283 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Matthias

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I rented a suite together with my colleague. My room had a cluster of pubic hairs on the bathroom floor and the aircondition stank. The next morning I had to notice that there wasn’t any hot water to be had in my shower. I mentioned this several times but in the end over a 4 night stay nobody reacted to my complain. In addition the room service didnt even male our beds for two days in a row and finally the only elevator was out of order for several days including the day of departure! I had a truly miserable experience at this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, quick check in , friendly welcome. Rooms clean, prompt service.
Stayed 1 night in Aug 2024

6/10 Okay

Aldo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bad sewer smell from single bed bathroom (we stayed in a suite). Overall fixtures, paint, etc. are old. Noisy AC units.
Stayed 1 night in Jul 2024

10/10 Excellent

Rolando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La suite fue la mejor opción para nuestra familia de 6
Stayed 3 nights in Mar 2024

8/10 Good

Raymundo

Stayed 2 nights in Dec 2023

10/10 Excellent

Miguel

Stayed 1 night in Jun 2023

10/10 Excellent

guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property excellent included breakfast, nice and spacious rooms. Friendly staff and helpful staff
Stayed 2 nights in Mar 2023

10/10 Excellent

Vidal

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2023

2/10 Terrible

Eduardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They don’t really care about customers I lost my flight and need pay a fee at airport because of them
Stayed 2 nights in Jan 2023

8/10 Good

Humberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. You have very good options for dining and entertainment at walking distance. But on Sundays all of these places close really early
Stayed 1 night in Sep 2022

10/10 Excellent

peter

Stayed 1 night in Aug 2022

10/10 Excellent

Carlos F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N:A
Stayed 3 nights in Jan 2022

10/10 Excellent

Carlos F

Traveled with family
Liked: Cleanliness, staff & service, amenities
N/A
Stayed 2 nights in Jan 2022

10/10 Excellent

CesarHugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

2/10 Terrible

Ernesto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I not satisfied with the service
First the all , they didn't have to change rooms because the AC made a lot of noise. later in the other room the toilet did not serve the water deposit and we decided to stay in that room for the reason that I am a disabled person and it was a lot of trouble to be moving from one place to another. When I make the check in, I mentions to want a room near the elevator and it was the opposite, she gave me in the last level floor and the most remote from the elevator but since when I found out about the room, I only called the front desck to make a complaint.
Stayed 1 night in Dec 2021

6/10 Okay

Angel Hector

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Complain
We arrived in room 242 the carpet was wet, the next room had a water leak, when we moved to room 272, the heating in the kitchen area never worked, and the shower drain was covered with gray tape, and the next day they knocked on the door if I need to clean the room at 8 am, too early, since the departure is at 12 pm
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Value for money isn't there
The staff is very helpful but the hotel is showing signs of getting older and no renewals are done. Very noise from the road. Its an hilton but very old.
Stayed 1 night in Nov 2021

8/10 Good

Carlos F

Traveled with family
Liked: Cleanliness, staff & service
Thanks
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Taeyoung

Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel met our needs for the evening. The outside and lobby looked great but the area of our room needs updating: fresh paint and carpeting. There was a bad sewer smell in the hallway and the further down the hall we walked toward our room the stronger the smell became. We couldn't tell if the smell was coming from outside or if it was the carpeting in the hallway. When we went to dinner though, we did not smell the sewer smell outside. We were given a room on the first floor, but it was the furthest room on the main floor (down two long hallways). The hotel did not seem that busy, yet we had a long walk to get to our room. The inside of the room was clean but the television had a lot of static (maybe due to the location of the room)? We basically only needed the hotel to sleep for the night and for that it worked well for us. However, we would not book here again.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Work work.
With the name of hotel this hotel needs update. Rooms are dark and carpet seems old. However stuff are always welcome and kind. Next hotel few option for food (night), which they speak English. Overall not bad place to stay as business and getting your stuff done
Stayed 1 night in May 2021

8/10 Good

Sergio J

Business traveler
Liked: Staff & service, room comfort
Comfy Stay
I stayed on the DoubleTree for 3 nights and the experience was really good, overall. Although the hotel is a bit outdated, the comfort inside and outside the room made my stay memorable. Also, room had plentiful of space: way above average among other hotels in Saltillo
Stayed 3 nights in May 2021