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Bristol Hotel Salzburg

5.0 star property

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Photo gallery for Bristol Hotel Salzburg

Front of property
Front of property
Electric kettle
Cafe
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Makartplatz 4, Salzburg, Salzburg, 5020
  • Mirabell Palace and Gardens
    ‪5 min walk‬
  • Mozart's Birthplace
    ‪6 min walk‬
  • Fortress Hohensalzburg
    ‪12 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪9 min drive‬

Room options

View all photos for Panoramic Suite, 2 Twin Beds, Non Smoking

Free minibar items, in-room safe, individually decorated

Panoramic Suite, 2 Twin Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Senior Suite

Senior Suite | Free minibar items, in-room safe, individually decorated

Senior Suite

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | Free minibar items, in-room safe, individually decorated

Single Room

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Free minibar items, in-room safe, individually decorated

Standard Double Room

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Free minibar items, in-room safe, individually decorated

Superior Double Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Twin Beds, Non Smoking

Free minibar items, in-room safe, individually decorated

Deluxe Suite, 2 Twin Beds, Non Smoking

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room

Junior Room | Free minibar items, in-room safe, individually decorated

Junior Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Bristol Hotel Salzburg

5-star Salzburg hotel, connected to a rail/subway station in City Centre Salzburg
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, 24-hour room service, and a business center are onsite. Change of towels is available on request.
Bristol Hotel Salzburg offers 68 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. 18-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, a meeting room, and limo/town car service. Event facilities measuring 753 square feet (70 square meters) include conference space. This luxury hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite parking is available (surcharge).

Bristol Hotel Salzburg is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Polo Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Covered self parking on site (EUR 39 per night)
  • Secured, covered valet parking on site (EUR 60 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Polo Lounge

Things to do

  • Books
  • Designer stores
  • Games
  • Library
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 753 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (27 inch wide door)

More

  • 1 building
  • 4 floors
  • Built in 1892
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 18-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 3 to March 2:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 43 per pet, per day
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for EUR 150 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 7)
  • Covered self parking fee: EUR 39 per night
  • Covered valet parking fee: EUR 60 per day (in/out privileges)
  • Pet fee: EUR 43 per pet, per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a smoke detector and a security system

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Bristol Hotel Salzburg
Bristol Salzburg
Bristol Salzburg Hotel
Hotel Bristol Salzburg
Salzburg Bristol Hotel
Bristol Hotel Salzburg Hotel
Bristol Hotel Salzburg Salzburg
Bristol Hotel Salzburg Hotel Salzburg

Bristol Hotel Salzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 463 reviews
Rating 8 - Good. 104 out of 463 reviews
Rating 6 - Okay. 21 out of 463 reviews
Rating 4 - Poor. 7 out of 463 reviews
Rating 2 - Terrible. 8 out of 463 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Liz

Disliked: Staff & service, property conditions & facilities, room comfort
Absolutely Terrible
We booked one of the most expensive rooms and they put us in an outdated room with no view, one towel and the flag pole banging with the wind all night. The front desk lady and manager the next day were rude and didn’t seem to care. Truly one of the worst hotels we have stayed in period but especially for $1200 a night.
Stayed 1 night in Dec 2024

6/10 Okay

Hrvic

Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary Beth

Stayed 3 nights in Oct 2024

10/10 Excellent

Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favored experience goes for its character-rich guest rooms, warm hospitality, and gourmet restaurant. The hotel has a convenient access to surrounding areas through walking and bus routes.
Stayed 3 nights in Sep 2024

4/10 Poor

Shahrzad

Liked: Cleanliness, staff & service
Location is good. Staff was nice. But it was an average rundown hotel with limited facilities. We did not even have a tea bag in our room. Room service food was terrible and they charged us 10 Euros for hot water! Overall I won't come back. There are multiple better options around and this place was overpriced.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Bristol is a classic property in the heart of Salzburg. Located near the classic locations of old town and Mirabell Palace, it was a great location for walking at any hour.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Best most knowledgeable service from all members of staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andy

Stayed 2 nights in Sep 2024

10/10 Excellent

barbara s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Excellent, Excellent!
Superior~~. The lady at check in was the BEST ever. She had all of our tickets for events ready for us and arranged a hair appointment nearby. She told us about the dining rooms at the hotel and also aided us in finding vegetarian places. She showed us up to our room. She was always there with a smile and totally professional when we came downstairs and whoever was on the front desk was incredible. This was the best staff at an hotel we've stayed in. Breakfast was very nice and dinner in the hotel was delicious. The hotel location was wonderful. We totally enjoyed our stay.
Stayed 2 nights in Sep 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Not too big. Great dining. Very close to walk to old town.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and beautiful rooms. The preservation of photos and articles from past famous guests is very impressive.
Stayed 3 nights in Sep 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
They do not have parking on site as advertised. Have valet 60 pet day and a discount for self parking down the street. They give you a voucher for a 12.00 off but it didn't work. Maid forgot to restock water in room. Got one bottle from bar and 10.00 added to bill. On checkout i asked for the 12. 00 for parking and 10.00 dollars for water and they would not do it. Overall great hotel but need to correct their advertising about having parking because they don't actually have any
Stayed 2 nights in Aug 2024

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Breakfast was superb.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!!
Stayed 4 nights in May 2024

8/10 Good

Matan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Bristol Hotel
All staff at the hotel were very friendly & helpful. Particular mention for the head barman (somelier). He was very knowledgeable, courteous & helpful. Room was lovely as was the hotel throughout. It certainly lived up to our expectations. Thank you.
Stayed 3 nights in Jul 2024

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff
Stayed 4 nights in Jul 2024

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Bristol hotel should invest in training their personnel to smile. This is my first time in my travel experience with five start hotel that not a single front desk person has ever smiled. You get there and the atmosphere is horrible. We felt intimidated to ask questions. As far as the accommodation goes, you are paying for the espectacular view and location, the hotel itself is very charming and had a lot of history. The breakfast is somehow mediocre. But the restaurant is really good, doesn’t have too much variety but whatever we tried was good. As for the rooms, the view from the third floor was amazing. On the negative side, theAC doesn’t go below 20C. The bathroom is pretty but it is very hot like if they have a constant heater on, so get ready for a sauna. Beds are old and you feel wires on it. The desk leather chair had black mold on the back, totally unacceptable. But overall, it was a good experience.
Stayed 4 nights in Jul 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Stayed 3 nights in Jul 2024

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely bath and sleeping accommodations. Conveniently located to Old Town, Mirabell Palace Gardens and bus lines.
Stayed 2 nights in Jul 2024

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

4/10 Poor

Shinhui

Traveled with family
Disliked: Amenities
Everything is so outdated. The room is small and bathroom is worse for €430/night. Got upgraded because of water issues. The breakfast and service are mediocre. Really not worth it except the location.
Stayed 3 nights in Jun 2024