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Haus Arenberg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Haus Arenberg

Restaurant
Fridge, coffee/tea maker, highchair
Exterior
Interior entrance
Deluxe Suite | Living area | Flat-screen TV, heated floors

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Parking included
  • Pet friendly
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Blumensteinstraße 8, Salzburg, Salzburg, 5020
  • Mozartplatz Square
    15 min walk
  • Two Seasons
    7 min walk
  • Salzburg Aigen S-Bahn
    6 min drive
  • Salzburg (SZG-W.A. Mozart)
    26 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite | Select Comfort beds, desk, soundproofing, rollaway beds

Deluxe Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Select Comfort beds, desk, soundproofing, rollaway beds

Family Triple Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Haus Arenberg

4-star Salzburg hotel close to Fortress Hohensalzburg
Along with a full-service spa, this smoke-free hotel has coffee/tea in a common area and spa services. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a library, free newspapers, and tour/ticket assistance.
Haus Arenberg offers 10 accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature Select Comfort mattresses. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, hair dryers, and toothbrushes and toothpaste.

This Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, pühysiotherapie. Services include sports massages and body treatments. The spa is open daily.
Haus Arenberg features a full-service spa. Public areas are equipped with complimentary wireless Internet access. A complimentary manager's reception is offered on select days. This Salzburg hotel also offers spa services, a library, and a terrace. Onsite self parking is complimentary. A total renovation of this property was completed in January 2022.

Haus Arenberg is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Highchair
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body treatments
  • Spa open daily
  • Sports massages

Accessibility

  • No elevator

More

  • Built in 2022
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Desk
  • Heated floor
  • Heating
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 22 days prior to check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.
  • Cleaning fee: EUR 42 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Haus Arenberg
Haus Arenberg Hotel
Haus Arenberg Hotel Salzburg
Haus Arenberg Salzburg
Haus Arenberg Hotel Salzburg
Haus Arenberg Hotel
Haus Arenberg Salzburg
Haus Arenberg Hotel Salzburg

Haus Arenberg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 167 reviews" "
Rating 8 - Good. 41 out of 167 reviews" "
Rating 6 - Okay. 10 out of 167 reviews" "
Rating 4 - Poor. 7 out of 167 reviews" "
Rating 2 - Terrible. 1 out of 167 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a fascinating experience! Perfect service, tasty breakfast, super clean room, kind personal. We must return there ASAP
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED Haus Arenberg. The views were fantastic, breakfast was plentiful and the room and property were incredibly charming. I will absolutely stay here again if my travels bring me back to Salzburg.
Stayed 1 night in Mar 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haus Arenberg
Very friendly free parking right next to the hotel. Short walk to the centre of Salzburg.
View from our room
Stayed 2 nights in Mar 2020

8/10 Good

RonYeap, Sydney

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
This was a quaint little family run motel. A bit of a walk into the town centre though. Reasonably decent
Stayed 4 nights in Dec 2019

8/10 Good

Sameer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and comfortable with excellent breakfast..
We spent 5 days at this place on a leisure trip to Salzburg. The property is very nice and comfortable. The owners and staff are very welcoming and helpful. Eager to help and provide all information needed to make your stay comfortable. The breakfast spread is limited but more than sufficient and excellent in terms of quality. The place is a bit of a walk from the city center and on a uphill gradient. So best to take a taxi when arriving and departing with luggage. For normal sightseeing days days its quite ok to walk to the city center and back to hotel. Also no possibility to get lunch or dinner at the hotel...so these meals should be had out before you return to the hotel at the end of the day. Highly recommended...
Stayed 5 nights in Dec 2019

6/10 Okay

john

Liked: Cleanliness
I was quite excited to visit this hotel as on line it looked really great, on arrival it matched the pictures a converted house to a hotel, i presume We were given a lower floor room which meant loosing a little of the magnificent views of the surrounding mountains, the room was a little disappointing , had i been a big person the bathroom facilities would have been a problem, the toilets position in conjunction with the shower gave no room, also little privacy The washbasin was difficult to keep the water in when using it The sleeping area was clean and comfortable with plenty of space for clothing TV was well positioned for viewing Nice terrace but it was winter do we did not take advantage of it Breakfast, there was a good selection of meats, cereal, cold meats and cakes etc however hot food was spars and depended who was serving as to whether you got what you order and sometimes a long wait, however the room had a great view very clean comfortable The Hotel is situated a little way from the centre of the city but a pleasant walk of 15/20 minutes Salzburg is a must place to visit Overall disappointed
Stayed 3 nights in Nov 2019

10/10 Excellent

JOAKIM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff. The room was nice and clean. Good breakfast with a lot of homemade stuff. Fantastic location and view.
Stayed 1 night in Dec 2019

10/10 Excellent

Ian

Liked: Staff & service
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good parking. .........
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and great breakfast. Also a pleasant walk to town.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary water in fridge, toiletries in bathroom, which if you flying with just hand luggage is a bonus, staff and owners couldn't do enough for you, lovely breakfast, recommend the omelette! Fantastic place, 10 mins walk to town centre, up hill coming back! Ate in restaurant recommended by hotel, lovely food and excellent service.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great views. Lovely breakfast. More of a home than a hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Gretchen, Indiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, especially the breakfast area and garden. Free parking, very nice breakfast, lovely staff. A bit of a hike into the city and no air conditioning, but it cooled down at night with windows open (there are screens). Rooms have balconies with beautiful views. Beautiful garden.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We booked a Triple room at this hotel for 2 ppl only because we needed a room with a king bed, as we were unable to sleep in a small bed. Triple room was the only available with a king bed. When we arrived we were checked in to 2 connected rooms in the basement. There was no word about 2 connected rooms and about the basement on our Expedia confirmation letter or on the hotel description (we would never book such a terrible room and would never pay extra for a connected room!). We felt like there was something wrong with the entire reservation/check in process and we were not given a room we had booked. However, the hotel owner stated that no other rooms were available and they were fully booked. Another issue happened during the check out process. There are no in-room safes at this hotel, so we had to leave our passports and valets at the "hotel's safe" = gave them to the hotel owner at the reception, which was a big mistake. Upon check out they could not find our passports and valets. It took about 30 min for a receptionist to locate them by checking all offices, calling the hotel owner (she was out of the hotel at that time), her husband and his girlfriend. We were about to call the police and could only guess where they kept our passports and valets and who could have an excess to all of it. Be careful when you book this hotel. They posted a photo of their best room on Expedia, but I assume that all guests who booked through Expedia are checked in to basement rooms.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service, a great breakfast, with parking space
Stayed 3 nights in Jun 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful neighborhood with very nice employees and a great breakfast.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

8/10 Good

Nathalie, Wellington NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within walking distance to old town. Friendly staff. Great breakfast. Very hot inside, though. My room was next to reception so quite noisy at times.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with fabulous hosts, walking distance from centre of Salzburg
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Very Good location. Perfect service and very friendly staff. Highly recommended.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations, would have liked to be closer to city center.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic place with stunning views of the mountains , i would highly recommend this place and if I ever come back to Salzburg I would be staying here again for sure
Stayed 3 nights in Dec 2018

10/10 Excellent

Uddesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very cosy stay, friendly staff and ever so greatful for the extremely early 5am breakfast on the day of our departure on request.
Stayed 2 nights in Dec 2018