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Holiday Inn Salzburg City by IHG

4.0 star property

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Photo gallery for Holiday Inn Salzburg City by IHG

Exterior
Standard Room, 1 King Bed, Mountain View | View from room
Exterior
Bar (on property)
Daily buffet breakfast (EUR 21 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Gym
$119
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Sterneckstrasse 21, Salzburg, Salzburg, 5020
  • Place, Mirabell Gardens
    ‪11 min walk‬
  • Place, Mirabell Palace
    ‪13 min walk‬
  • Place, Salzburg Christmas Market
    ‪17 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | Room amenity

Standard Room, 1 King Bed, Mountain View

7.8 out of 10
Good
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Salzburg City by IHG

4-star hotel in Schallmoos
Along with a fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Salzburg City by IHG offers 100 accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 65 square feet (6 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Salzburg City by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 65 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
The listed parking fee applies for covered parking. The parking fee for uncovered parking is EUR 10 per night.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 18 per pet, per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Holiday Inn Hotel Salzburg City
Holiday Inn Salzburg City
Holiday Inn Salzburg City Hotel Salzburg
Holiday Inn Salzburg City Hotel
Inn Salzburg City Hotel

Reviews

Holiday Inn Salzburg City by IHG Reviews

8.0

Very Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 313 out of 1000 reviews
Rating 8 - Good. 431 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

Reviews

4/10 Poor

Jemma

Disliked: Amenities
Staff were lovely and helpful. Breakfast was good and staff again helpful. However room was dated, full ash tray left on balcony, weeds growing out of ground on balcony, air conditioning too loud. Property needs updating.
Stayed 3 nights in Aug 2025

4/10 Poor

Cassandra

Location was good if you had a car as they have parking you can pay for. They are poorly organized when it comes to check in and not all staff are friendly or helpful. Coming from some hotels who were extremely kind and accommodating it just feels like they missed the mark.
Stayed 3 nights in Aug 2025

2/10 Terrible

Seongbong

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Poor service

There is no refrigerator in hotel. How come? Only one bottled water for 2 nights and 2 people.
Stayed 2 nights in Aug 2025

8/10 Good

Kelli

Traveled with family
Liked: Cleanliness, staff & service, amenities
Decent value for location to the old town. Internet access always reliable. Not much in terms of food options around the hotel. Close to train station. Room was outdated. Faced the back so was quiet. AC doesn’t work when window is open. Not super strong AC, but did the trick with 32 degree days.
Stayed 3 nights in Aug 2025

2/10 Terrible

Winston

Disliked: Property conditions & facilities
I believe I paid TOO much for the stay here. I make this conclusion haing stayed at 9 hotels during my journey from the 3 july to the 11 August. I believe I should not have paid over 400 euro for the stay here.
Stayed 3 nights in Jul 2025

2/10 Terrible

Joseph

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff unwelcoming. AC wasn’t working correctly, so our room was extremely humid and hot. Required a fan, which was barely enough because it wasn’t a tower fan. Location is also inconvenient. Would not recommend. Terrible.
Stayed 2 nights in Aug 2025

2/10 Terrible

Usman

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I wish I could give this property ZERO stars! This is an absolute scam of a property!!! From the moment we checked in, we had nothing but the issues. The first room was in-operational down to the room safe. We were moved to a different room that had operational items but was HORRIBLE in cleanliness. We were too tired on the first night to notice that but when we woke-up, we noticed fluid stains on the beds and comforters we slept in. It is anyone's guess what those fluids were. There was mold on roof and the walls. We were assured in the morning that everything will be taken care of by the time we return from our daily activities and we will be moved to a cleaner and safer room. We came back that evening after dinner to find multiple guests fighting and yelling with the staff on the same issues. The staff at concierge were doing their best to manage the situation but were limited by the "management" in what they could do. The 'management' was no where to be seen. Long story short, the clerk at front desk promised us to give us a full refund (we have a hand written note from him) but the management refused and charged us for two nights (one we spent, and one we didn't). Expedia customer service couldn't help us either as the 'management' wouldn't honor their own hand written promise! AVOID AT ALL COSTS!
Stayed 4 nights in Jul 2025

4/10 Poor

Gayatri

Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Liked: Staff & service, property conditions & facilities
Large hotel room compared to other European ones I’ve stayed in. Staff were very friendly and helpful. I little further away from the old town and shopping areas.
Stayed 3 nights in Jul 2025

10/10 Excellent

A

Stayed 2 nights in Jun 2025

10/10 Excellent

Wilhelm

Liked: Cleanliness, amenities, property conditions & facilities
super
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot near the train station and within walking distance of historic Salzburg.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

2/10 Terrible

Stephen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Salzburg - Holiday game changer

Salzburg is an amazing small city with lots to do. Definitely get a Salzburg card and all visitors get free public transport in SalzburgerLand for the duration of their stay. Weather permitting, go to the Untersberg and Zwölferhorn mountains (use the chairlift and funiculars). Boat trip from Sankt Gilgen to Sankt Wolfgang on the Wolfgangsee. Check out the Landestheater for reasonable priced tickets for plays etc. Great beer gardens - check Salzburg city website for lots of ideas.
Stayed 7 nights in May 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our 4 night stay. Very comfortable hotel. Stay v helpful. Couldn't fault it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, property conditions & facilities
I had a wonderful stay at this hotel. The location is absolutely ideal close to major attractions, restaurants, and public transport, making it very convenient to explore the city.
Stayed 1 night in May 2025

6/10 Okay

Carie

Stayed 3 nights in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but beware of the garage parking

Very comfortable hotel, friendly helpful staff , excellent breakfast, good location near bus stop. Parking was difficult. No outdoor spaces were free , so we had to pay extra for the priviledge of using the garage . The narrow exit and acute angle of the ramp made it very difficult to exit . If you have a slightky bigger than usual car ( we have a Mercedes ) i would advise against using the garage
Stayed 2 nights in May 2025

8/10 Good

Erich

Stayed 1 night in May 2025

8/10 Good

James

Stayed 1 night in May 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely visit to Salzburg

We had a wonderful time in Salzburg. The Holiday Inn was very central & walkable to anything we wanted to do.
Austrian Alps are delightful
The house from the Sound of Music. We did the tour but visited this separately
Stayed 3 nights in May 2025

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a short visit 😄
Stayed 1 night in May 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was clean and close to transportation (Number 2 bus) that took you to main tourist area of Salzberg called Mirabell Schloss. Aldstadt was a short walk from Mirabell Schloss. Hotel was old and not completely updated. Temperature in the room was cold and you could tell that the rooms were old. However, it was clean and the staff was helpful. We did not try the food in the hotel and there are no other restaurants nearby that I noticed. So, if you want to be very near to the Aldstadt, this hotel is not for you, but probably a lot less expensive. Nevertheless, can get there easily by bus (and can also get to the Salzburg main train station to go other places).
Stayed 2 nights in May 2025