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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

5.0 star property

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Photo gallery for Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

Exterior
Exterior
Restaurant
Exterior
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Getreidegasse 37, Salzburg, Salzburg, 5020
  • Getreidegasse
    ‪2 min walk‬
  • Mozart's Birthplace
    ‪3 min walk‬
  • Old City Hall
    ‪4 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking

  • 840 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Twin Beds, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

5-star hotel in Altstadt Salzburg
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and conference space are onsite. Housekeeping is available on request.
Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg offers 70 accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a 24-hour business center and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a library, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite parking is available (surcharge), along with a car charging station.

Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg has 2 restaurants on site.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 31 per night)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: EUR 30 to 49 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 13 to February 28:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 30 to 49 per person
  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self parking fee: EUR 31 per night
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Goldener Hirsch
Goldener Hirsch Luxury Collection
Goldener Hirsch Luxury Collection Salzburg
Goldener Hotel
Hirsch Hotel Salzburg
Hotel Goldener Hirsch
Hotel Goldener Hirsch Luxury Collection Hotel
Hotel Goldener Hirsch Luxury Collection Hotel Salzburg
Hotel Goldener Hirsch Salzburg
Hotel Hirsch Salzburg
Goldener Hirsch Hotel
Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg Hotel

Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 295 out of 362 reviews
Rating 8 - Good. 45 out of 362 reviews
Rating 6 - Okay. 16 out of 362 reviews
Rating 4 - Poor. 4 out of 362 reviews
Rating 2 - Terrible. 2 out of 362 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Celeste, Wilmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top-notch.
Stayed 2 nights in Nov 2024

10/10 Excellent

John, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did have some bath issues but they were all fixed immediately. The room was furnished with period furniture. But the bath was state of the art. . Lots of wood and Austrian red marble in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always immaculate and the staff is amazing. This hotel has easily become our most favorite place to look forward to coming to.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service great ambiance.
Stayed 1 night in Jul 2024

10/10 Excellent

Raelene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and excellent staff. Thank you!
Stayed 2 nights in May 2024

10/10 Excellent

Michael, LosAngeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a small property that is very uderstated and elegant. It is very Austrian and the staff bends over backwards to accommodate you. We were quite happy to stay there and will certainly return.
Stayed 2 nights in Feb 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Very cozy an well run and excellent facilities and perfectly located.
Stayed 1 night in Nov 2023

6/10 Okay

Kirk

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a premier hotel and a must stay in Salzburg. The staff are friendly, welcoming and helpful. The price range is not for everyone but it reflects the high quality of the hotel. Easy walk to many sights and attractions in Salzburg.
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't stay anywhere else in Salzburg
I have stayed at the Goldener Hirsch for the past 30 years The hotel and its staff never fail. Charming and comfortable, it is located in the midst of an active tourist area but absolutely quiet inside and completely safe outside. The staff listen carefully and exceed every request. I wouldn't stay anywhere else in Salzburg.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stacy

Stayed 2 nights in Aug 2023

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Frederick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flawless
Stayed 2 nights in May 2023

10/10 Excellent

Cherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Absolutely one of the finest hotels I’ve ever been to. From check in to check out truly a wonderful experience
Stayed 2 nights in Mar 2023

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divine
Absolutely exceptional stay at the Goldener Hirsch. Our room was beautiful, we received a complimentary upgrade and fresh fruit bowl, there was turn down service each night with chocolates and bottled water. The linens were divine. Every possible thoughtful touch was attended to within the room and the service provided. I think it spoiled us for every other hotel we will ever stay in!
Stayed 7 nights in Jan 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The overall property was very nice! My only complaint was that we were in a small room across the main building and we were on the top floor. The windows were very small and below eye level. Otherwise, everything was on point!
Stayed 3 nights in Aug 2022

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be back, I am Hilton Honors member,
Most amazing staff I have ever witnessed! Front desk was absolutely fantastic and helpful, this where Marriott should train everyone
Stayed 1 night in Jul 2022