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Bahia Principe Grand El Portillo - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Bahia Principe Grand El Portillo - All Inclusive

Aerial view
2 outdoor pools, pool umbrellas, sun loungers
Front of property
Minibar, in-room safe, desk, blackout drapes
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Gym
  • Pool

Explore the area

Map
Las Terrenas, Las Terrenas, Samana, 32000
  • La Iglesia Beach
    ‪7 min drive‬
  • Punta Popy Beach
    ‪8 min drive‬
  • Haitian Caraibes Art Gallery
    ‪9 min drive‬
  • Las Terrenas (EPS-El Portillo)
    ‪8 min walk‬

Room options

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (Europe)

Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room (Europe)

  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (superior)

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (Europe)

Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room (Europe)

  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room

  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room

  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (Superior)

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room

  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About this property

Bahia Principe Grand El Portillo - All Inclusive

4-star Las Terrenas property with free water park, connected to a shopping center
Catch some rays at the beach or spend the day relaxing at Bahia Principe Grand El Portillo - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Bahia Principe Grand El Portillo - All Inclusive offers 606 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bidets, complimentary toiletries, and hair dryers.

This Las Terrenas property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Bahia Principe Grand El Portillo - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Bahia Principe Grand El Portillo - All Inclusive features a full-service spa, a complimentary water park, and 2 outdoor swimming pools. Dining is available at one of the property's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a children's pool, a nightclub, and a fitness center. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Bahia Principe Grand El Portillo - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
El Limon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Terrienne - This restaurant serves dinner only. Reservations are required. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Boavista - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Portofino - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Boavista
  • El Limon
  • La Terrienne
  • Portofino
  • Portofino

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Waterslide
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Built in 2006
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Bahia Principe illo Inclusive
Grand Bahia Principe El Portillo All Inclusive Las Terrenas
Grand Bahia Principe El Portillo Las Terrenas
Bahia Principe Grand El Portillo
Grand Bahia Principe El Portillo All Inclusive
Bahia Principe Grand El Portillo All Inclusive
Bahia Principe Grand El Portillo - All Inclusive Las Terrenas

Bahia Principe Grand El Portillo - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tashna, New York

Stayed 3 nights in Oct 2024

4/10 Poor

Pietrina

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property needs an entire renovation. The rooms are old, moldy and rusty. The bathroom especially had a lot of mold and rust. Although our room was cleaned well daily, the floors outside the rooms were never cleaned. The same dirt in the same place every day. The food at the restaurants was terrible and the buffet was constantly full of flies to a point that you couldn't sit and enjoy your meal. Hopefully once the Hyatt takes over this place will see great renovations.

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!! Employees make a huge difference making this hotel amazing. Thank you. Hotel needs some upgrades but still friendly employees making this hotel 5 starts.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angel Francisco

All Team,Bar,Restaurant and Animations so good and are so Excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

DELFI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was beautiful! The property is well maintained and the staff was very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karla

Stayed 6 nights in Sep 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is getting more attention and i hope that the level of service doesn't get affected . One of the best places to visit.
Stayed 9 nights in Aug 2024

8/10 Good

Jose

Stayed 3 nights in Aug 2024

8/10 Good

Joan M.

Stayed 3 nights in Aug 2024

10/10 Excellent

Lissette, East Providence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and beach was prestine. The staff were all lovely. We had a great time! Samana is beautiful ❤️
Stayed 3 nights in Aug 2024

2/10 Terrible

TANEKIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I didn't like the food at all
Stayed 5 nights in Sep 2024

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service I love it I celebrate my birthday there with my family I have a great birthday
Stayed 3 nights in Sep 2024

10/10 Excellent

sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there is so helpful and ready to serve. Food was very good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Henry

Stayed 8 nights in Aug 2024

8/10 Good

Rosali

Stayed 5 nights in Aug 2024

6/10 Okay

Julia

Traveled with family and small children
Liked: Staff & service
Food quality was great but service and property need improvement. The beach was great. I would not say it’s a 5 star resort as many things are outdated and room amenities and comfort were not great. I was hot in the evenings as ac was not working well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Raysa Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a todo el personal de Grand Bahía Príncipe El Portillo por hacer unas vacaciones únicas . El personal es muy atento. La comida es variada con diferentes buffets , las instalaciones hermosas y una playa única , a todo el personal del buffet de la playa gracias todos muy atentos.Las habitaciones son cómodas aunque ya necesitan algo de mantenimiento. En fin gracias una vez más.Esperamos algún día volver a visitarlos .
Stayed 7 nights in Aug 2024

10/10 Excellent

Jailene

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just want to shout out Pablo, one of the waiters by the pool bar who was absolutely amazing! The entire 5 days of my stay he had the same energy, extremely welcoming, and providing excellent service the entire time at the pool everyday. If I come back it would solely be to receive service from him. I want to also shoutout Rafael at the Brazilian restaurant who brought the most amazing energy and service! These workers truly make the experience an unforgettable one! The Brazilian restaurant was amazing as well!
Stayed 5 nights in Aug 2024

6/10 Okay

Felix

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Henry

Traveled with family
2nd Time Here.
This is the second time coming to this resort. The place is still beautiful and the entertainment is better. However the comfort of the beds and pillows in the room need to improve. The bed was too hard and stiff. The pillows were too hard as well. Every morning I woke up with body aches from the bed. The quality of the food decreased a little this time. Not a lot of variety of good food at the Buffet. Overall the experience be was good. The beach and pool are beautiful.
Stayed 4 nights in Aug 2024

10/10 Excellent

NELSON

Stayed 7 nights in Jul 2024

6/10 Okay

Michael Anthony Cianci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The transportation on site was great, the men driving the carts were very helpful especially Augustin. The beach is beautiful and the staff very helpful. Rooms were cleaned well every day. We were very disappointed in the food. They advertise 6 restaurants but for 5 night stay you only get to eat dinner twice at the restaurant, 7 nights you get 3 times to eat at the restaurants. Then the rest of the time its all buffet. The buffet is dry, bland and repetitive food. The restaurant food isnt much better, 2 of my kids vomited after eating at the restaurants. Also they should have a bar dedicated to kids, it was difficult to get a drink because kids are always at the bar getting drinks. The beds are very hard and uncomfortable.
Stayed 5 nights in Jul 2024

8/10 Good

Jenny

Liked: Staff & service
Me gusta este hotel , pero deben remodelar las habitaciones, están muy viejas y antiguas y descuidadas .
Stayed 3 nights in Jul 2024

6/10 Okay

yanela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the resort perfect location, beautiful beaches, the staff was very helpful, moving around the resort Agustín was very nice always happy to help, great job from the entertainment group, food not so good my family got sick from eating from the Italian restaurant, biggest complaint was the food
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 5 nights in Jun 2024