4/10 Poor
Kayla
Traveled with partner
Jul 13, 2025
Disliked: Amenities
This resort is falsely advertised as adults-only, there were kids present, including in the pool early in the morning. Nightlife was non-existent; all food and drinks, including room service, stopped by 10pm (really 9:30pm). The buffet was tiny with limited options—mostly fruit, three cereal options, eggs, and two meat choices (sausage and bacon). No turkey bacon, veggie options, and on two days there was no bacon at all. They claim to have five restaurants, but only three were open (Chill & Grill, Bocatto, Tao), all requiring daily reservations, even if tables were clearly empty. Some were closed without notice. Buffet dinner also required a reservation and had barely any food; no meat, mostly fruit and potatoes. Any ordered food takes atleast an hour each time.
The beach water was murky brown with seaweed and debris; we even saw a dead stingray. It was warm with a nice view but not safe for snorkeling. Worst of all, $160 was stolen from our room on day one. We reported it to the front desk and nothing was done. This resort advertises a hot tub, which they dont have. Even when I asked staff about it, they were confused. They did have a Jacuzzi that was slightly warm. It didn’t work for three days and was shared with kids.
The only highlight was Jasmine at the Chill & Grill, her vibe was nice and her drinks were always fresh and amazing. Despite the beautiful view, I would not return. The trip was full of disappointments and false advertising. Dont let pictures fool you.
Kayla
Stayed 5 nights in Jul 2025
