FUGO Hotel Samarinda (Bigmall) features a full-service spa. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.
This 4-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a garden, concierge services, and laundry facilities. Onsite self parking is complimentary.
FUGO Hotel Samarinda (Bigmall) has designated areas for smoking.
FUGO Hotel Samarinda (Bigmall) offers 150 air-conditioned accommodations with all-in-one washer/dryers and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.
Free self parking
Available in some public areas: Free WiFi
A complimentary manager's reception is offered each day.
FUGO Hotel Samarinda (Bigmall) has 4 restaurants on site.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 15
Check-out time is 12:30 PM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Cashless transactions are not available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
Property follows regional sanitization guidelines CHSE Certified (Indonesia)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
Pool access available from 6:00 AM to 6:00 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.