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Neige et Roc, The Originals Relais

4.0 star property

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Photo gallery for Neige et Roc, The Originals Relais

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Turkish bath, sports massages, reflexology, massages
Turkish bath, sports massages, reflexology, massages
Sports facility
Turkish bath, sports massages, reflexology, massages

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Breakfast available
  • Housekeeping
  • Room service
  • Pool

Explore the area

Map
255 route de Taninges, Samoëns, 74340
  • Jaysinia Alpine Botanical Gardens
    ‪9 min walk‬
  • Samoens Ski Resort
    ‪9 min walk‬
  • Base de Loisir des Lacs Aux Dames
    ‪12 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪68 min drive‬

Room options

View all photos for Double Room, Bathtub

Double Room, Bathtub | In-room safe, desk, soundproofing, free WiFi

Double Room, Bathtub

  • 226 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free WiFi

Superior Room

  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Communicating Rooms Studio

Communicating Rooms Studio | Living area | Flat-screen TV, table tennis, toys

Communicating Rooms Studio

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, free WiFi

Junior Suite

  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior room, southerly exposure

Superior room, southerly exposure | In-room safe, desk, soundproofing, free WiFi

Superior room, southerly exposure

  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Twin Room, Annex Building

In-room safe, desk, soundproofing, free WiFi

Twin Room, Annex Building

  • 226 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Annex Building

Double Room, Annex Building | In-room safe, desk, soundproofing, free WiFi

Double Room, Annex Building

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, free WiFi

Suite

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Bathtub

Triple Room, Bathtub | In-room safe, desk, soundproofing, free WiFi

Triple Room, Bathtub

  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Neige et Roc, The Originals Relais

4-star Samoëns hotel walkable to Jaysinia Alpine Botanical Gardens
Jump on the free ski shuttle for a day on the slopes before returning to Neige et Roc, The Originals Relais for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Neige et Roc, The Originals Relais offers 48 accommodations with safes and complimentary newspapers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Samoëns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an indoor pool, a health club, and an outdoor tennis court. Onsite self parking is complimentary.

Neige et Roc, The Originals Relais is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Sledding
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up

Renovations and closures

The property is closed between April 4 and June 1.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc
Neige et Roc The Originals Relais
Neige et Roc, The Originals Relais Hotel
Neige et Roc, The Originals Relais Samoëns
Neige et Roc, The Originals Relais Hotel Samoëns

Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 93 reviews
Rating 8 - Good. 29 out of 93 reviews
Rating 6 - Okay. 4 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 2 out of 93 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Rupert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family run hotel
Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024

8/10 Good

MICHAEL

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Alpine Hotel, great hosts
Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming - top service!
Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023

8/10 Good

Rupa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
We had an OK stay however we felt the hotel was too busy and there were too many people at the swimming pool/sitting area - there was no social distancing going on - so we didn't feel comfortable about using this facility, which was why we decided to book to stay there in the first place, so that was frustrating! The staff were nice, not very communicative however. The biggest problem however was the lack of air conditioning in the rooms - our room also had a room which got the afternoon/evening sun - it was like a sauna - overnight it was very difficult to sleep in such hot conditions. We also had the world's smallest toilet. However our bathroom had a bath so it was a nice luxury to draw a bath in the morning and open the windows to see the beautiful scenery. Dinner in the eve was nice, service was good, food good but portions a bit small, prices in line with the area. Overall nice enough and in a quite location, but it felt small and claustraphobic inside - wouldn't stay here again.
Stayed 1 night in Jul 2021

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel. Great location. Plenty parking. Lovely owners. Would book again. Only downside, breakfast very overpriced.
Stayed 8 nights in Feb 2020

10/10 Excellent

Adam, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property! Close to everything and the staff bent over backwards to make sure the guests were taken care of.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding. Location, jacuzzi and sauna, food, service.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic new spar plus swimming pool. Very helpful staff and excellent food
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and decent size room and big bathroom. Great location. I thought that food was great but overpriced. How can you charge €10 for a ham sandwich?
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The accomdation and staff and the meals we had were lovely, we cant fault anything other than the cost of breakfast was a bit high but thats a minor thing, but we were charged local taxes when paying but the e mail from yourselves said included taxes, other than that it was fantastic and we will be back next year to try the self catering when we go skiing, regards Kevin and Wendy Whitlocke
Stayed 7 nights in Mar 2019

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel in a great location. Fab food and great bar, would recommend for a great alpine skiing experience
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well furnished and clean, friendly staff and excellent breakfast. The last night was windy and the window shutters kept us awake banging in the wind.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising amount of space in studio for 2. Well equipped kitchenette, lovely bath, comfortable bed! Huge balcony with a little late afternoon sun in February!
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night. Not a fan in Fondue etc so ate in town. It was a stopover hotel. Staff friendly and helpful. It was fine.
Stayed 1 night in Feb 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019