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Neige et Roc, The Originals Relais

4.0 star property

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Photo gallery for Neige et Roc, The Originals Relais

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Suite | In-room safe, desk, soundproofing, free WiFi
Interior entrance
Turkish bath, sports massages, reflexology, massages
Snow and ski sports

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $186
includes taxes & fees
Jun 4 - Jun 5

Explore the area

View in a map
255 route de Taninges, Samoëns, 74340
  • Place, Jaysinia Alpine Botanical Gardens
    ‪6 min walk‬
  • Place, Samoens Ski Resort
    ‪8 min walk‬
  • Place, Grand Massif Express Gondola
    ‪16 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪91 min drive‬

Room options

View all photos for Double Room, Bathtub

Double Room, Bathtub | In-room safe, desk, soundproofing, free WiFi

Double Room, Bathtub

  • Park view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, Bathtub

Triple Room, Bathtub | In-room safe, desk, soundproofing, free WiFi

Triple Room, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite

Suite | In-room safe, desk, soundproofing, free WiFi

Suite

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Annex Building

Double Room, Annex Building | In-room safe, desk, soundproofing, free WiFi

Double Room, Annex Building

  • Mountain view
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Annex Building

In-room safe, desk, soundproofing, free WiFi

Twin Room, Annex Building

  • Park view
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, free WiFi

Junior Suite

  • Mountain view
  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Communicating Rooms Studio

Communicating Rooms Studio | Living area | Flat-screen TV, table tennis, toys

Communicating Rooms Studio

  • Mountain view
  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior room, southerly exposure

Superior room, southerly exposure | In-room safe, desk, soundproofing, free WiFi

Superior room, southerly exposure

  • Mountain view
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

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About this property

Neige et Roc, The Originals Relais

4-star Samoëns hotel walkable to Jaysinia Alpine Botanical Gardens
Jump on the free ski shuttle for a day on the slopes before returning to Neige et Roc, The Originals Relais for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Neige et Roc, The Originals Relais offers 48 accommodations with safes and complimentary newspapers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Samoëns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers an indoor pool, a health club, and an outdoor tennis court. Onsite self parking is complimentary.

Neige et Roc, The Originals Relais is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Sledding
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 4 and June 1.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens

Hôtel Neige et Roc Samoens

Neige et Roc

Neige Et Roc Hotel

Neige et Roc Samoens

Hotel Originals Neige Roc

Originals Neige Roc Samoens

Originals Neige Roc

Neige et Roc The Originals Relais

Neige et Roc, The Originals Relais Hotel

Neige et Roc, The Originals Relais Samoëns

Neige et Roc, The Originals Relais Hotel Samoëns

Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 67 out of 103 reviews
Rating 8 - Good. 30 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 2 out of 103 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Very nice welcome and all staff helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Terje Andre

Liked: Cleanliness, staff & service, amenities
Great and cosy hotel with hands-on management, a really nice atmosphere, good food and a spa that’s perfect for recovering after a full day of skiing.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food in the restaurant.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Place very nice
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The front of house staff were super friendly and helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and welcoming - top service!

Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family run hotel

Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Alpine Hotel, great hosts

Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback

Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Le personnels était exceptionnellement gentil , magnifique hôtel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top expérience !
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour, merci aux propriétaires et au personnel.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour au top, bon petit déjeuner
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, chaleureux, propre, le personnel et les propriétaires sont très agréables, disponibles et intentionnés. Nôtre chambre double était spacieuse, propre avec un grand balcon. Les lits sont confortables et les chambres et salle de bain bien équipées. ( peignoirs, pantoufles, serviettes de bain et panier pour aller à la piscine….) Les équipements de l hotel sont supers, la piscine avec le toboggan est très belle, dommage que la température de Bleau soit un peu fraîche. Nous sommes allés profiter du spa, avec bain à remous, hammam, sauna… superbe ! Nous avons mangé le soir au restaurant les plats sont très bons, nous y avons mangé une tartiflette et de la truite c’était excellent. Le petit déjeuner buffet est très bien, beaucoup de choix, un plateau de fromage, de la charcuterie, des œufs, des viennoiseries, fruits… de quoi combler tout le monde. Nous avons été très satisfait de notre séjour avec nos filles de 20 et 18 ans.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous nous y sentons comme chez nous avec un accueil chaleureux. Restauration excellente. Petit déjeuner gargantuesque...et tous les équipements qui fonctionnement parfaitement. 3 jours de rêve... Merci a toute l équipe sympathique et drôle professionnelle etc...
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service
Un grand merci pour ce suberbe séjour plein de bienveillance et de convivialité.
Verified

8/10 Good

FRANCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel établissement; Personnel très attentionné

Bel établissement; Bien situé . Personnel très attentionné Bonne cuisine yc petit déjeuner Chambre confortable mais un peu petite pour un 4* tout comme la TV Piscine et spa agréables
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Superbe séjour dans cet hôtel, très bon accueil et toujours à l'écoute. Chambre studio avec kitchenette vraiment au top. À conseiller.
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

uma boa opção em samoens

Um excelente hotel em Samoens. Piscina encantadora Pequeno almoço um pouco confuso e anfitrioes a desaconselharem a mascara : a pandemia ainda não acabou!
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

JORDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en couple avec un enfant Très bon accueil de la part du personnel Mention spéciale au spa / jacuzzi +++ après la journée de ski
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Fabien

Liked: Cleanliness, staff & service

Séjour convenable mais pas au niveau d un 4 étoile

Je trouve personnellement que la chambre n est pas au niveau d ´un 4 étoiles. Nous n’étions pas dans’ l’hôtel mais dans une dépendance, avec un confort convenable sans plus. Personnel agréable.
Stayed 1 night in Jan 2022