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Samu'a Vacation Packages

Great spot in downtown south beach miami. The room was spacious and

The water went out but they did accommodate me for it

The bed was comfortable, room was quiet and clean. Disliked having mini snack bar in room,Food options are all overpriced, convince store has no prices on items! Disliked no refrigerator or microwave, had to rely on a cooler, Using the ice machine on floor 20 a baby roach ran across the ice dispenser nozzle. Parking is not free had issues trying to leave parking garage during stay, gate would not recognize room key, thankfully we were able to back out and try another, the garage is not staffed so if you get trapped It may take some time to resolve. Great location, Unfortunately the sidewalk directly in front of hotel had at least dozen homeless people camped out and some completely passed out or possibly dead laying across the sidewalk, no one seemed bothered by it. Walking onto the strip this situation is unavoidable.

The elevators was a problem.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....