Terrazas de San Agustin Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Terrazas de San Agustin Hotel

Lobby sitting area
View from property
Restaurant
Courtyard
Hallway

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
Calle 6 12-42, Calle de la loceria, San Agustin, Huila, 418060
  • San Martin Park
    9 min walk
  • Kafka Foundation
    11 min walk
  • San Agustin Archaeological Park
    5 min drive

Room options

Junior Suite

  • Sleeps 2
  • 1 Twin Bed

Quadruple Room

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

Standard Twin Room

  • Sleeps 3
  • 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Queen Bed

Triple Room

  • Sleeps 3
  • 1 Twin Bed

Standard Single Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Terrazas de San Agustin Hotel

3-star San Agustin hotel with rooftop terrace
A full-service spa, a restaurant, and a nightclub are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Terrazas de San Agustin Hotel offers 31 air-conditioned accommodations with minibars and complimentary toiletries. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Terrazas. Services include body treatments.
In addition to a full-service spa, Terrazas de San Agustin Hotel features a health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a nightclub, a sauna, and a rooftop terrace. Complimentary self parking and valet parking are available on site.

Terrazas de San Agustin Hotel is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:30 AM.
Restaurante HTSA - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante HTSA

Things to do

  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Body treatments

Accessibility

  • Elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Terrazas de San Agustin
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Terrazas San Agustin Hotel San Augustin
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Terrazas de San Agustin Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 18 reviews" "
Rating 8 - Good. 7 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service, great breakfast, hot water at bathroom. Really modern hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
I thoroughly enjoyed my stay and in the end spent 3 nights there.!! Had a beautiful room with a balcony and the staff was very helpful.

4/10 Poor

World traveler, San Diego CA

Disliked: Room comfort
Hotel Minimums
There are two aspect of a hotel that are essential for any stay to be successful. First hotel need to be/feel secure. Second, any hotel needs the guest to feel welcome. And Terrazas got low marks on both. On security: The staff seemed guarded but friendly when they were attentive. There interest was more in offering tourist services. Each room had a window but no real security, the door to the rooms were interior, hollow cord doors that could be lean on with little pressure and would open. The lock on the doors were a 'joke'. There was no safe in the rooms, phone or clock/radio. The hotel lack many things to make you feel welcome. The TV was on a local station with staff more concern about what was on TV than the needs of the guest. For several days we were the only guest, so the menu for meal was extremely limited. Requests were slowly responded to if at all. Of the 40 rooms only two had a view of something more than the hall or the rooms across the small courtyard. Rooms were poorly light

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice home base in San Agustin
There are lots of stairs for those with mobility problems but the open air terraces and views over the town and mountains are absolutely beautiful. With the pleasant temperatures it is a very pleasant place to relax. The staff generally don't speak English but are very friendly and helpful. Breakfast is excellent.

10/10 Excellent

SUsan, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in San Agustin - great staff, very cle
The staff at this hotel is attentive and very warm. We really enjoyed our stay. This is a great location, there is a jacuzzi which they will fill for you (you have to request it) and they can set up horse back rides into the hills with a guide to see the amazing stone carvings. It is a little loud because the hotel room doors are hollow core so you can hear sounds from other rooms very easily.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal parqueadero
Le falta un buen servicio de television y parqueaderos

8/10 Good

mario jose

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
Esta muy bien ubicado . Las habitaciones son cómodas y limpias.

6/10 Okay

JORGE AUGUSTO

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Ricardo, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy agradable limpio y la vista es impresionante

8/10 Good

Sven, Neu Anspach

Liked: Staff & service
Tolles Hotel mit Blick über San Agustin
Aufgrund der guten Bewertungen und der zugehörigen Fotos buchten wir zunächst 2 Übernachtungen im "Terrazas", woraus letztlich 4 Nächte wurden. Das "Terrazas" machte auf uns einen gepflegten, sauberen und für hiesige Verhältnisse fast luxuriösen Eindruck.Unser Zimmer war etwas klein, jedoch mit TV, Bad/Dusche/WC, Doppelbett und Ventilator ausgestattet. Das Zimmer wurde täglich und durchaus gründlich gereinigt. Zur freien Nutzung standen eine Sauna, eine Fitnessgeräteecke, ein Whirlpool sowie kostenfreies WLAN zur Verfügung. Im Restaurant, neben Eingangsbereich und Rezeption, wurde das Frühstück (Rührei, Spiegelei, frischer Saft, Weißbrot, Butter, Marmelade, Kaffee/Tee) serviert. Da das "Terrazas" an einem Hang liegt, mussten wir etliche Treppenstufen bis zu unserem Zimmer erklimmen. Der wundervolle Ausblick nach Erreichen der Terrassenförmigen Ebenen des Hotels entschädigt jedoch für jegliche Kraftanstrengung. Hervorzuheben ist der nette Service des Hotelpersonals, welches trotz mangelnder Englischkenntnisse versucht, jegliche Wünsche zu erfüllen.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
kleine Zellen
Die Zimmer sind klein Zellen um einen Innenhof grupiert

8/10 Good

Jorge, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien ubicado, atención excelente
Buena, los empleados se esmeran en atender muy bien a los turistas y solucionar cualquier tipo de necesidad

8/10 Good

toti, padova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ubicato in ottima posizione
Hotel che si trova nella parte più alta di San Agustin con ottima vista sulle colline e pianura circostante. Le camere sono piuttosto piccole ma pulite, con letti confortevoli. Il personale è molto cortese, qualcuno parla inglese. La colazione, inclusa nella tariffa della camera, è piuttosto semplice (uova, succo, pane e marmellata, caffè).

10/10 Excellent

Linda, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel en San Agustin
Es un hotel perfecto para conocer todo lo que ofrece San Agustin; la atención del personal es muy buena, su ubicación, el estado de las instalaciones, etc