Along with a restaurant, this hostel has a bar/lounge and a meeting room. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, dry cleaning, tour/ticket assistance, and a garden are onsite. Housekeeping is available on request.
Hostal Portal de Champey - Hostel offers 22 accommodations. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hostel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This San Agustin Lanquin hostel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Hostal Portal de Champey - Hostel has designated areas for smoking.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Onsite venue - This diner specializes in local cuisine and serves breakfast, lunch, and dinner.
Languages
English, German, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free area shuttle
Free self parking on site
Food and drink
Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 6 per person
A bar/lounge
A restaurant
Things to do
Ecotours
Family friendly
Free area shuttle
Rollaway/extra bed (surcharge)
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Picnic area
Terrace
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Partially-open bathroom
Shower
Towels provided
Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 7.0 per night
Cribs (infant beds) are not available
Important information
Optional extras
Fee for continental breakfast: approximately USD 6 per person
Rollaway bed fee: USD 7.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
We should mention
This property does not have elevators
There is no hot water on site
No pets and no service animals are allowed at this property
Property is also known as
Hostal Portal Champey Hostel San Agustin Lanquin
Hostal Portal Champey San Agustin Lanquin
al Champey Agustin nquin
Hostal Portal de Champey
Hostal Portal de Champey - Hostel San Agustin Lanquin
Hostal Portal de Champey - Hostel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 42 out of 89 reviews" "
10 - Excellent
42
Rating 8 - Good. 25 out of 89 reviews" "
8 - Good
25
Rating 6 - Okay. 14 out of 89 reviews" "
6 - Okay
14
Rating 4 - Poor. 3 out of 89 reviews" "
4 - Poor
3
Rating 2 - Terrible. 5 out of 89 reviews" "
2 - Terrible
5
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Terrible
Negar
Traveled with family
Sep 4, 2024
Disliked: Amenities
I was looking for a hotel in Lanquin and the title of this hotel gave the impression that it would be I. Lanquin … our tour started in Lanquin. This is in the dead of the park with no reception or places around to offer eating options etc . We would disconnect with our group and would have to take some thing like a Tuk Tuk for 20 minutes!! I tried calling or canceling right away when I saw the actual address on the booking ! But they have I reception and couldn’t connect!! So spooky! I don’t trust this place and didn’t go ! It’s deceptive a bit
Beautiful place on the side of the river,no electricity but x the price can ask for more,plesant and enjoyable...thanks everyone ...
CARLOS
Stayed 1 night in Jul 2023
10/10 Excellent
Gail
Jun 24, 2023
Gail
Stayed 2 nights in Jun 2023
6/10 Okay
Jocelyn
Traveled with partner
Feb 16, 2023
Liked: Cleanliness
Disliked: Staff & service
The river view and excess was great. The pool was clean and amazing view. Things I didn’t love the food prices and choices. The shared shower we got was poorly taken care of with some strange smell. The staff were not helpful during check in and throughout the trip. One night our bartender took 6 shots within 20 or 30 minutes. He messed up our order and was forgetful. One thing I noticed was they would clean the floors often in the common area but not the dining tables after every guest was done eating. The bungalow was really nice I just wish they had mosquito nets since the bungalow was an open front. If you like to eat more traditional or local food for a normal price I suggest skipping their restaurant and walking up a small hill to eat at the entrance of champey. They have delicious hand made fresh tortillas and home made salsa.
The location is excellent - less than a five minute walk to the entrance to Semuc Champey and less than a 10 minute walk to the cave. And the staff was outstanding - very friendly and helpful. And the pool was great.
BUT you should know that there is no hot water and only 4 hours of electricity each day - from 6-10 pm. These things are mentioned in reviews but are not readily apparent from the listing.
But we think the convenience of being so close to Semuc Champey was worth the inconveniences.
The place has an amazing location. I don’t understand why they can’t provide electricity and wifi. You’re stuck in the middle of nowhere and are forced to go to sleep at 10pm. The staff were nice, however, and the location made the stay worthwhile.
The room was ok. Basic, but that’s what we signed up for. However, there is no shared kitchen but a pricy restaurant. Also pool was not clean at all. It’s an ok stay but only for max 2 nights
Laura
Stayed 3 nights in Apr 2022
10/10 Excellent
Roberto, Racine
May 8, 2022
Roberto
Stayed 1 night in May 2022
10/10 Excellent
Jean-Philippe
Mar 18, 2022
Jean-Philippe
Stayed 2 nights in Mar 2022
8/10 Good
Krystal
Traveled with partner, Traveled with family
Mar 7, 2022
Liked: Staff & service
Disliked: Amenities
It was an okay stay. The staff were very helpful and nice. However, make sure you know that this stay does NOT have wifi, and the cell service is almost non-existent. This is great for unplugging, but we didn't know this ahead of time.
Also, the electricity is only on for a couple hours a day. My husband sleeps with a CPAP machine, and we did not know this ahead of time.
Very honest and friendly staff… lost our wallet, they found it… all money in it… they even shipped it to us… Checha, Sergio and Carlos were great… unforgettable experience… highly recommended… beautiful place
The hostel is amazing, the location, the kindness, the river view swimming pool and terrace is really unique, unfortunately they don't offer a simple Hotspot internet on demand, and this nowadays nobody likes. I mean, such a good hostel like this slip on this has to be mentioned.