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GHL Relax Hotel Sunrise

3.0 star property

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Photo gallery for GHL Relax Hotel Sunrise

Private beach, sun loungers, beach umbrellas, beach towels
Spa
Lobby sitting area
Aerial view
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • On private beach
  • Room service
  • Hot Tub
  • Pool

Explore the area

Map
Avenida Newball No. 4-169, San Andrés, San Andres y Providencia
  • Paintball San Andres
    ‪2 min walk‬
  • Coton Cay
    ‪8 min walk‬
  • Spratt Bight Beach
    ‪8 min walk‬
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    ‪15 min walk‬

Room options

View all photos for Standard Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, Sea View

  • 290 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, minibar, in-room safe

Standard Room

  • 290 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Single Room, 1 Queen Bed, Sea View

  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Triple Room, Sea View

  • 365 sq ft
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Front of property

Samawi

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, (393)
The price is $200
per night
$200 total
includes taxes & fees
Feb 25 - Feb 26
Samawi

About this property

GHL Relax Hotel Sunrise

3-star San Andrés hotel connected to the convention center, walkable to Spratt Bight Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center.
GHL Relax Hotel Sunrise offers 170 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.
Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at GHL Relax Hotel Sunrise like an outdoor pool, a hot tub, and a fitness center.

Guests can enjoy a complimentary breakfast each morning. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a sauna and a terrace.

GHL Relax Hotel Sunrise is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 11 AM.
PARADISE - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PARADISE

Things to do

  • Gym
  • Karaoke
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,747 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On a private beach
  • On the bay
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

GHL Relax Hotel Sunrise San Andres
GHL Hotel Sunrise San Andres
GHL Sunrise
GHL Sunrise San Andres
GHL Relax Sunrise San Andres
GHL Relax Sunrise
GHL Relax Hotel Sunrise Hotel
GHL Relax Hotel Sunrise San Andrés
GHL Relax Hotel Sunrise Hotel San Andrés

GHL Relax Hotel Sunrise Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 163 out of 728 reviews
Rating 8 - Good. 274 out of 728 reviews
Rating 6 - Okay. 143 out of 728 reviews
Rating 4 - Poor. 79 out of 728 reviews
Rating 2 - Terrible. 69 out of 728 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marta Mazo

Stayed 4 nights in Sep 2024

2/10 Terrible

Osvaldo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend, pictures on the website are deceiving, the hotel is poorly maintained, dirty and noisy rooms, stay away.
Stayed 3 nights in Sep 2024

10/10 Excellent

Glaucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

giorgio

Disliked: Cleanliness, property conditions & facilities
THE LOBBY SMELL VERY BAD. LOOK LIKE THE SEWER HAS PROBLEM
Stayed 3 nights in Sep 2024

4/10 Poor

Cruz G

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Matthew

Second stay
My second time staying there. I was aware it was 3 star ahead of time. I chose this hotel because of its location and amenities. It has a great view, boat dock, and gym. The room quality is the downside.
Stayed 4 nights in Aug 2024

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities
This property is horrendous. Not maintained, old, rusty, smelly, horrible beds, dirty, dripping. Horrendous food. Only good thing, reception service. It is also kind of the standard in the island.
Stayed 4 nights in Aug 2024

2/10 Terrible

Beatriz

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No hot and pressure water. No wifi on the rooms . Bad customer sevices at the front desk . Very uncomfortable.
Stayed 1 night in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
You can’t expect too much because you’re on the island but for the value, it’s a great price. The air conditioner could not get the room cold enough and it was hot. The whole time the view is beautiful and the staff was great. It’s just an old Hotel my tile was broken in the shower and Online it shows bathtub. They don’t have bathtubs if you’re on a budget. It’s a great place to stay.
Stayed 3 nights in May 2024

8/10 Good

Mohander Singh

Good ocean front property 🙏
Stayed 4 nights in Mar 2024

4/10 Poor

Andres

Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel
La infraestructura del hotel está en pésimas condiciones, lobby deteriorado, habitaciones con mobiliario viejo y maltratado, baño en malas condiciones, ducha que tira agua para el techo, los pasillos sucios y solo sirve el elevador de servicio. La piscina y el bar son lo único agradable, aunque también están viejos u necesitan remodelación. El wifi no llega a mi habitación del segundo piso, la calidad del desayuno bastante baja y el servicio nunca llegó a la mesa ninguno de los 3 días para ofrecer al menos agua. El check in a las 3 es una falta de respeto ya que comienzan a llamar a la gente como un Bingo y puedes estar hasta mas de 2 horas esperando tu habitación, no importa si llegaste antes de las 3:00.
Stayed 3 nights in Feb 2024

4/10 Poor

Jacquelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It took 1.5 hours for room to be ready after 3pm checkin Hotel need updates, lots of mold around hotel and showers especially. Gum was stuck to the lights next to bed
Stayed 2 nights in Nov 2023

2/10 Terrible

Richard, Porirua

Stayed 6 nights in Nov 2023

10/10 Excellent

Gilbert Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable
Stayed 4 nights in Nov 2023

4/10 Poor

Thomas

Traveled with partner
The place is under construction.
Stayed 4 nights in Oct 2023

10/10 Excellent

giorgio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Edwin

Liked: Staff & service
Disliked: Property conditions & facilities
Property has a lot of potential, hotel is big a nice facility but it needs to be much better maintained
Stayed 2 nights in Oct 2023

10/10 Excellent

nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Rommel

Disliked: Staff & service, property conditions & facilities
Poor condition all around
Stayed 1 night in Jul 2023

2/10 Terrible

Laura

Stayed 3 nights in Jul 2023

10/10 Excellent

Rodney

Stayed 1 night in Jul 2023

6/10 Okay

Juan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was under construction and the main elevator did not work. We had to use the service one. The staff was helpful and they were eager to assist you patiently and friendly.
Stayed 5 nights in Jun 2023

2/10 Terrible

Matthew

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Any positive review for this hotel is a pure lie
Just bad in almost every way -Construction signs and workers everywhere -Leaky roof (they put buckets on the floor in the library. How nice!) -No Wi-Fi in rooms -Mediocre or bad food depending on restaurant -Almost no staff speak English -Guest elevator broken. Guests have to use staff elevator. -No working air conditioner in one of the rooms we booked. Employees also refused to change room until the next day, and not until 3pm (how is this ok?) -No water pressure and very little hot water in the other room. -Everything is old and run down. I would not be surprised if this hotel pays for the good reviews it gets. It is a ripoff. Go somewhere else.
Stayed 3 nights in Jun 2023