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Hotel Arena Blanca

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arena Blanca

Exterior
Balcony view
Premium bedding, down comforters, minibar, in-room safe
Jetted tub
Breakfast, lunch, dinner served; pool views

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Calle 2 No. 1 - 51, Punta Hansa, San Andrés, San Andres y Providencia
  • Coton Cay
    7 min walk
  • Spratt Bight Beach
    9 min walk
  • Paintball San Andres
    9 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    7 min drive

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down comforters, minibar, in-room safe

Standard Quadruple Room

  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room, Jetted Tub

View from room

Junior Double Room, Jetted Tub

  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | View from room

Standard Triple Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Double Room, Pool View

Comfort Double Room, Pool View | Premium bedding, down comforters, minibar, in-room safe

Comfort Double Room, Pool View

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Suite Junior

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

Premium bedding, down comforters, minibar, in-room safe

Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s) OR 3 Twin Bed(s)

View all photos for Room Standard

Premium bedding, down comforters, minibar, in-room safe

Room Standard

  • Sleeps 4
  • 2 Full Bed(s) OR 4 Twin Bed(s)

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About this property

Hotel Arena Blanca

3.5-star San Andrés hotel with rooftop terrace
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Arena Blanca offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. 55-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Hotel Arena Blanca are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Arena Blanca features an outdoor pool and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Guests can use the outdoor pool at a partner property.

Hotel Arena Blanca is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM. A complimentary manager's reception is offered each day.
RESTAURANTE ALCATRAZ - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Hotel Arena Blanca are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Aerobics
Dancing

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE ALCATRAZ

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Arena Blanca Hotel
Arena Blanca San Andres
Hotel Arena Blanca
Hotel Arena Blanca San Andres
Hotel Arena Blanca Hotel
Hotel Arena Blanca San Andrés
Hotel Arena Blanca Hotel San Andrés

Hotel Arena Blanca Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 202 reviews" "
Rating 8 - Good. 69 out of 202 reviews" "
Rating 6 - Okay. 31 out of 202 reviews" "
Rating 4 - Poor. 13 out of 202 reviews" "
Rating 2 - Terrible. 15 out of 202 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was warm and welcoming. Room was phenomenal with a balcony. Close to activities, the beach and food establishments. Whatever you need? The hotel offers it.
Stayed 5 nights in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, sand on the bottom is very unique. the temperature was nice, there is a fun water slide, and 3 different waterfalls. Food was nice, always a choice of different meats, rice and vegetables. fresh fruit, desert and juices.
Stayed 4 nights in Jun 2024

6/10 Okay

Olivette

Disliked: Staff & service
Limited English speaking sta
Stayed 3 nights in Mar 2024

10/10 Excellent

Rann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was the pool closed at 6
Stayed 3 nights in Jan 2024

10/10 Excellent

Angela

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff are friendly and the food is delicious!
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Mar 2023

2/10 Terrible

Nelson, The Colony

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This pool in the picture does not belong to that hotel. It goes to some other property. They do not offer free shuttle rides like advertised. We has very vague communication since they don't like to answer the phone and they told use to take a taxi. The room in the picture was actually a room that seemed very dated. They were no where near a beach you had to walk a few blocks and there was construction around the property. The bathroom was small and it looked old and danty. The pool was small and looked very mediocre. I was not happy and went to another hotel. The manager at the hotel tried to offer me another room but she wasn't understanding the services weren't met and that nothing from the advertisement is what it seems. They didn't have air conditioning as well. I was not impressed.
Stayed 2 nights in Feb 2023

10/10 Excellent

Luis Antonio Ponton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kindness
Stayed 3 nights in Oct 2022

2/10 Terrible

William

Disliked: Staff & service
Not worth $250 go elsewhere
Anoche, después de cenar y de vomitar, llamé a Hotels.com para quejarme. número de referencia de hotels.com 9161982171313. Envié muchos mensajes incluso antes de llegar a este hotel e isla. no hay comunicación desde este hotel. Me iba a comprometer con mi novia y elegí este hotel para pasar mi tiempo especial con ella. Solicité la mejor vista posible y las suites por las que pagué. esta reserva también incluía un masaje gratis. al registrarse, este hotel ya no ofrece un masaje gratuito y no dio ninguna alternativa para compensar esto. Estoy atascado con una vista parcial del océano, pero lo que es más importante, la vista de mi balcón es de dos edificios recién construidos. mi balcón tiene cero privacidad debido a que los trabajadores de la construcción nos observan. Escuché a los trabajadores silbarle a mi novia cuando estaba parada en el balcón de tres hombres. Esta experiencia no ha sido nada extravagante ni agradable. por $1.000.000 COP podríamos haber comprado nuestra propia botella de alcohol por 75.000 COP. No comimos en un restaurante donde gastamos más de $100.000 COP. y en 6 días aquí en la isla ninguno de los dos vomitó hasta ahora. Debido a la mala calidad de las comidas aquí, hubiera preferido comer en otros restaurantes que aquí. He reservado más de 160 noches con hotels.com y por el precio de este hotel no recomendaría absolutamente a nadie que se quede aquí. No tienes ofertas en coches de alquiler. No tienes ninguna ventaja para ofrecer a los invitados upur.
Stayed 1 night in Sep 2022

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Lizzie

Stayed 3 nights in May 2022

8/10 Good

Katerine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto el hotel y el personal que trabaja allí es excelente, Roger en la recepción fue muy amable y me ayudó mucho con mis necesidades para que mi estadía fuera agradable. También David fue increíble desde el momento que nos dio la bienvenida, hasta el momento de tener que regresarme a casa. Lo único que no me gusto fueron los alrededores del hotel, esos edificios en construcción le dan un mal aspecto a la propiedad y se ve muy desagradable. La comida estuvo bien pero falto un poco más de variedad y un poco más de sabor.
Stayed 3 nights in Apr 2022

10/10 Excellent

Nataly, BROOKLYN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and good location, close to the beach, shopping, tour station
Stayed 4 nights in Apr 2022

2/10 Terrible

Niambi

Disliked: Amenities, property conditions & facilities
Refrigerator was stained and disgusting. They had no hot water. They had no washcloths even when I called the desk. Breakfast was late so I didn’t get to eat before I left for the airport. This is ABSOLUTELY NOT a four star property. The view from my balcony was a slither of ocean in the distance. The rest of what I could see was open construction right underneath me and the side of me. No one has cleaned the ceramic tile on the balcony in a looooooooong time. Even the light switches had grime on them. I would not recommend this property if you have ANY standards.
Stayed 1 night in Feb 2022

10/10 Excellent

Ana-Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very convenient location to the beach and docks. All inclusive except the mini fridge in the room. Staff were very friendly and helpful.
Stayed 1 night in Feb 2022

10/10 Excellent

Emile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treat the tourists like royalties
Stayed 3 nights in Dec 2021

10/10 Excellent

Juan, Medellin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente desayuno y atención del personal. Hotel cómodo y su limpieza es para destacar.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice people. Food was great and they also have really nice entertainment
Stayed 2 nights in Aug 2021

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
El personal muy amable, el desayuno excelente, comfortable y muy bien hubicado cerca al aeropuerto!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The service from the staff is excellent. They take the time to talk to you and some even speak English. My room had an amazing view! The only thing I didnt like and they seem to be aware of the issue: the windows rattle and you can hear the wind. I stuck some cardboard in the windows and that eliminated the noise. The food was excellent!! Dont take any items from the minibar, its not included and you will pay quadruple!!
Stayed 11 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, clean and safe, staff very kind and helpful and the food was good.
Stayed 5 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience there. The food was excellent. It was close to the beach and stores. I felt very welcome. The room was very nice and cleaned everyday. Wi fi did not connect and signal was very slow but that was my only complaint!
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel.
Do not stay at this hotel. This was not a 3.5 star experience. We booked 4 nights and quickly realized after check-in that the hotel was entirely occupied by hundreds of 15-year old girls for a school trip. The result was overwhelming—the pool was taken over by them and each night we had to endure girls screaming and slamming doors outside of our room until 3:00am. The hotel is old construction and the doors/windows don’t protect from any noise in the hallways nor outside on the street. Basically, we didn’t get any sleep for three days. We weren’t told in advance of the circumstances, nor did they seem overly concerned with our horrible experience. When we couldn’t take it anymore, and we finally told the front desk that we had to change hotels because of the noise, the front desk staff informed us that the “manager in Bogota” refused to issue us a refund for the last night’s stay (which we weren’t using). In addition to not being able sleep, there was a cockroach in our room, the WiFi sucked and the breakfast was basic at best. While the staff was fine and the location convenient, I would advise you to avoid this hotel, as it’s not worth the price and there are other/much better options; we moved next door to the brand new "Samawi" hotel, for the exact same nightly cost, and it was heads above Arena Blanca.
Stayed 4 nights in Dec 2019

6/10 Okay

Jiangfeng

Liked: Staff & service
Stayed 3 nights in Nov 2019