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Aloft San Antonio Airport

3.0 star property

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View from property
aloft, Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lounge
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available

Explore the area

Map
838 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪12 min walk‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • River Walk
    ‪12 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

aloft, Room, 2 Queen Beds

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

aloft, Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

aloft, Room, 1 King Bed

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Aloft San Antonio Airport

3-star hotel in Shearer Hills - Ridgeview
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Aloft San Antonio Airport offers 141 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Aloft San Antonio Airport features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 517 square feet (48 square meters) include conference space. This business-friendly hotel also offers a garden, a picnic area, and complimentary newspapers in the lobby. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Onsite covered self parking is complimentary.

Aloft San Antonio Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Aloft San Antonio Airport has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 3 to 10 for adults and USD 3 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 517 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 10.00 for adults, and USD 3.00 to 10.00 for children
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Hotel San Antonio Airport
Aloft San Antonio Airport
Aloft San Antonio Airport Hotel San Antonio
Aloft San Antonio Airport Hotel
Aloft San Antonio Hotel

Aloft San Antonio Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 194 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy P

Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

My king room reservation was not ready at 5:00 pm. Weak apology with a complimentary free breakfast, at a grab and go? Room was not cleaned or refreshed after first night. One elevator wasn’t working. Ended up with two queens to avoid an undefined amount of time for a king room to be available. Very disappointed. Parking availability marginal.
Stayed 2 nights in Feb 2025

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Nice scenery great place!
Stayed 1 night in Feb 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

They were very quick to fix a couple things in my room when I told them about them. Location is convenient. Shuttle was nice & prompt but can get too scheduled limiting use. Staff very attentive & friendly. Pool table & games to check our to play. Outdoor pool is not heated.
Stayed 5 nights in Feb 2025

4/10 Poor

Carrie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Screeching AC unit😤

The AC unit made a terrible screeching sound the WHOLE time it was on. Thank god it didn’t run constantly but when it wasn’t screaming at us it was so HOT in the room (it was 25 degrees outside so make that make sense). The sliding door for the bathroom didn’t stay closed and had absolutely no way to lock it. The manager could do nothing to refund any money. Also the mattress and two of the pillows were really hard. I don’t have photos but I have a video of the AC unit.
Stayed 1 night in Feb 2025

2/10 Terrible

Daniela

Liked: Cleanliness
Disliked: Property conditions & facilities
For the 2 nights we stayed there was no hot water and it's was cold outside. I had to catch a flight and shiweree at 5am with cold water. What bothered me the most was the staff knew there was an issue but they dont tell at the moment you are checking in.
Stayed 1 night in Feb 2025

8/10 Good

joe

Stayed 2 nights in Feb 2025

10/10 Excellent

Miguel

Stayed 1 night in Feb 2025

6/10 Okay

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Limited parking in the hotel die tonother businesses in the lot. No hot water.
Stayed 2 nights in Feb 2025

4/10 Poor

Roslyn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not as good as usual.

We’ve stayed at this hotel many times but never on the side we stayed in last 2 nights. Room 105. No hot water in the shower. Called the desk. Busy signal. Went to the desk to ask about cold shower & was told to “ Let the hot water in both shower & sink run for 10-15 minutes to get warm water. Eco friendly?? The ac/heat was so loud that the tv had to be turned up & down 10 clicks repeatedly. Not a comfortable mattress. Normally we like this hotel but not last night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, friendly staff, clean and trendy rooms, and conveniently located within 5 minutes from the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Stayed 2 nights in Feb 2025

8/10 Good

Mary, Washington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except we booked the room became it was close to the airport and it had a 24 hour shuttle. Well, it wasn't 24 hour. It didn't start until 5:00 a.m. and we needed to be at the airport by 3:30. We had to order an Uber. We made it. However, not what we expected.
Stayed 1 night in Feb 2025

10/10 Excellent

Jodie

Stayed 2 nights in Jan 2025

4/10 Poor

Ashley, Vernon

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
NICE PEOPLE, NOT SO NICE ROOMS. This property had great customer service, everyone we encountered was so nice and helpful. Our room was in poor condition with baseboards pulling away from walls, no guard on the bottom of the shower door so water went everywhere on the floor. The room was not cleaned well either with visible hair on the carpet, dust in the coffee maker area, & the shower tiles stained with white water build up.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice. Sarah at the front desk was super helpful and great to work with.
Stayed 2 nights in Jan 2025

8/10 Good

Doug

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this hotel. Staff is helpful and friendly and the rooms are very clean and well maintained. It’s a nice and quiet place to stay. It’s close to a lot of shops and restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Rogelio

Stayed 1 night in Jan 2025

10/10 Excellent

Palak

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Sarahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Dec 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025