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Aloft San Antonio Airport

3.0 star property

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View from property
aloft, Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Bar (on property)
Reception
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • Free airport shuttle
  • Pet friendly

Explore the area

Map
838 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    ‪14 min walk‬
  • Alamo Quarry Market
    ‪5 min drive‬
  • University of Texas Health and Science Center at San Antonio
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

aloft, Room, 2 Queen Beds

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

aloft, Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

aloft, Room, 1 King Bed

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel San Antonio Airport

  • Pool
  • Hot Tub
  • Breakfast included
  • Free airport shuttle
4.7 out of 5, Exceptional, (1763)
The price is $144
per night
$170 total
includes taxes & fees
Mar 8 - Mar 9
Drury Plaza Hotel San Antonio Airport

About this property

Aloft San Antonio Airport

3-star hotel in Shearer Hills - Ridgeview
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Aloft San Antonio Airport offers 141 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Aloft San Antonio Airport features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 517 square feet (48 square meters) include conference space. This business-friendly hotel also offers a garden, a picnic area, and complimentary newspapers in the lobby. An area shuttle within 3 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Onsite covered self parking is complimentary.

Aloft San Antonio Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Aloft San Antonio Airport has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 3 mi
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 3 to 10 for adults and USD 3 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 517 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3.00 to 10.00 for adults, and USD 3.00 to 10.00 for children
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Hotel San Antonio Airport
Aloft San Antonio Airport
Aloft San Antonio Airport Hotel San Antonio
Aloft San Antonio Airport Hotel
Aloft San Antonio Hotel

Aloft San Antonio Airport Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 552 out of 1005 reviews
Rating 8 - Good. 196 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael Wallace

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great except the fact that there was no hot water available. My family and I had to take cold showers which was really really unpleasant. They did give us free breakfast vouchers, but a hot shower would've been better.
Stayed 1 night in Nov 2024

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was nice; it’s a good location with a lot to do in the shopping center. There was no hot water, I notified the front desk, they said they’d reset the water heater. I attempted 3 times to shower and had to jump out everytime because the water was too cold.
Stayed 1 night in Nov 2024

10/10 Excellent

Elian

Stayed 2 nights in Aug 2024

10/10 Excellent

Roxana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in many hotels in San Antonio and this past weekend was our first time at Aloft, it was a wonder experience. It felt so clean, staff was nice. We will defiantly be booking again.
Stayed 1 night in Nov 2024

10/10 Excellent

Glorian, Laredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in/out process & very helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

Adalberto

Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent price
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender was very polite
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Staff was friendly. Also liked the bottled water in the room.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hello - I stayed at the ALOFT in San Antonio Airport area on Sat Nov 9 - There was a wedding party and they decided to party on throughout the night by the outside fireplace under my window. Needless to say, I did not get any sleep. I called the front desk at 1 AM and Connor did ask the party to tone it down, which they did but not enough. There was music, yelling, dancing on top of the fireplace. Crazy stuff. I had to leave at 3 AM for a 5 AM flight, so not sure how much longer they were partying there but I must not have been the only guest who did not get any sleep because of this. I paid a handsome amount for a night of sleep, and I understand that I cannot expect total quiet, but this was ridiculous. I expect you will arrange for a refund for this. I booked via Hotels.com
Stayed 1 night in Nov 2024

10/10 Excellent

Joaquin R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many restaurants around property. Big Mall just a block away. The free Airport Shuttle was fast and with friendly staff.
Stayed 1 night in Nov 2024

6/10 Okay

Douglas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stuck in an off-market room?
The hotel lobby and common areas were immaculate (although the bar was closed.) The room amenities on the surface looked good, but the maintenance and upkeep of our room indicated that we were likely assigned a room that was off-market. Our room was one of several (but not all rooms) that had no hot water. The beds were full size instead of queen as advertised. The television had 10 white spots that looked reflecting light but were actual burned into the screen. Then to top it off, the room phone was not working so we had to call the front desk about these issues using a cellphone. That said, the housekeeping manager (Rosie) was very kind and understanding, and worked with the GM to comp the second night of our stay since there were no rooms available to move to.
Stayed 2 nights in Nov 2024

4/10 Poor

gilbert

Traveled with family
Liked: Staff & service
Checked in on a Friday evening and hotel had a strange odor. Tried bathing the kids but there wasn’t any hot water or water pressure. Wife has thick curly hair and she was not able to wash her hair easily. In the middle of the night, my truck was burglarized
Stayed 2 nights in Nov 2024

6/10 Okay

Nancy

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Eunetia

Stayed 1 night in Oct 2024

10/10 Excellent

LaCrisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Would stay again
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Cold showers, clogged sink, stained upholstery, needs a good overhaul makeover.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive
Stayed 1 night in Oct 2024

8/10 Good

Linda

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Yiyang

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water, broken hair dryer, very poor shower head, and also a broken telephone so bad to walk down to lobby each time to complain things.
Stayed 2 nights in Nov 2024

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

ALVIN, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024