Best Western Alamo Suites

2.5 star property

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Photo gallery for Best Western Alamo Suites

Reception
Indoor pool
Restaurant
Exterior
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Housekeeping
  • Gym

Explore the area

Map
1002 S Laredo St, San Antonio, TX, 78204
  • River Walk
    ‪17 min walk‬
  • Henry B. González Convention Center
    ‪2 min drive‬
  • Alamo
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 6
  • 3 Twin Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 350 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 350 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 350 sq ft
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 6
  • 3 Twin Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

Best Western Alamo Suites

Hotel in Downtown San Antonio
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Alamo Suites offers 72 accommodations with complimentary newspapers and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an indoor pool, Best Western Alamo Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This San Antonio hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Alamo Suites has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 99.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Alamo Suites
Best Western Alamo
Best Western Alamo Suites
Best Western Alamo Suites Downtown
Best Western Alamo Suites Hotel
Best Western Alamo Suites Hotel Downtown
Best Western Alamo Hotel San Antonio
Best Western Alamo Suites Hotel San Antonio
Best Western Alamo Suites San Antonio
Best Alamo Suites San Antonio
Best Western Alamo Suites Hotel
Best Western Alamo Suites San Antonio
Best Western Alamo Suites Hotel San Antonio

Best Western Alamo Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 526 out of 1006 reviews
Rating 8 - Good. 281 out of 1006 reviews
Rating 6 - Okay. 114 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

robert

Traveled with group
We secured two rooms. One was nice the other not so nice. The poor room had obviously been two separate rooms that were combined into a three room setup with a bathroom in between two bed rooms. Was just really odd and noisy with elevator right by door. Location is near River walk but in a more depressed area. We had no problems though and the staff was very nice.
Stayed 2 nights in Feb 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities

Perfectly fine. Location not too central.

Clean, comfortable enough. Firm mattresses. Very quick drive/medium walk to Riverwalk, Alamo etc. not much around location tho.
Stayed 1 night in Mar 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Good location & room
Stayed 1 night in Feb 2025

8/10 Good

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it. The only thing was is it's located next to a dog boarding/grooming center and we heard them barking all night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verniece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lori

Stayed 1 night in Nov 2024

10/10 Excellent

Darius

Stayed 1 night in Jan 2025

10/10 Excellent

David, Houston

Traveled with family
Liked: Property conditions & facilities
Very nice staff and accomadations
Stayed 1 night in Feb 2025

6/10 Okay

Kortney

Stayed 3 nights in Feb 2025

10/10 Excellent

Donna R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hot tub but it wasn’t too hot. The kids seemed to enjoy the pool. Room was nice with lots of room. Cooling/heating unit worked well. Shower was very nice. It was located close to lots of things (river walk, Alamo, etc) Traffic was difficult with lots of one way streets and construction. Breakfast was the usual fare but she did keep it stocked very well. We would stay at this place again. Lots of parking in the back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Iscander

Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dogs next door were loud all morning when trying to sleep late. There is a boarding business across the street
Stayed 1 night in Feb 2025

8/10 Good

Jamie, Porterville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast daily and it's not a continental breakfast. We had waffles, eggs, bacon, sausage and a variety of other real food. Would definitely stay again if I was ever in that area.
Stayed 5 nights in Feb 2025

6/10 Okay

Zhangling

Traveled with family
Disliked: Cleanliness
The front desk, cleaning and breakfast staffs were friendly. No elevator. One stairway was closed. The working stairway was dirty with debris on the ground most of the time. The bedding was old.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely friendly and the facility was nice.
Stayed 4 nights in Feb 2025

4/10 Poor

Rodolfo

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort

Dogs barking

Room was ok but my room was facing the dog kennel and you can hear the dogs barking very early. Suggest get thicker windows.
Stayed 1 night in Feb 2025

6/10 Okay

Jennifer

Liked: Staff & service
Liked the location being downtown
Stayed 2 nights in Feb 2025

10/10 Excellent

Tuff

Liked: Staff & service
Only one way in at property, kinda terrible
Stayed 2 nights in Feb 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scetchy neighborhood
Stayed 1 night in Feb 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth your time

My room was comfy, if a bit dated. New vessel sink, lots of towels, comfy bed, no real complaints! Breakfast was standard except for great, hot muffins.
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

It was a wonderful hotel I had a room with another room upstairs it was a double king I would choose this hotel again for sure breakfast was good and everyone was really friendly plus indoor pool and hot tub Its only a 2 min drive to the Riverwalk
Stayed 2 nights in Jan 2025