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Best Western Alamo Suites

2.5 star property

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Reception
Suite, Multiple Beds, Accessible, Bathtub (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Indoor spa tub
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping
  • Gym

Explore the area

Map
1002 S Laredo St, San Antonio, TX, 78204
  • River Walk
    ‪17 min walk‬
  • Henry B. González Convention Center
    ‪2 min drive‬
  • Alamo
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(10 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(9 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(56 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(5 reviews)
  • 350 sq ft
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 3 Twin Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 6
  • 3 Twin Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Exterior

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  • Pet friendly
  • Parking included
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$130 nightly
The price is $130 total
includes taxes & fees
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About this property

Best Western Alamo Suites

Hotel in Downtown San Antonio
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Alamo Suites offers 72 accommodations with complimentary newspapers and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

In addition to an indoor pool, Best Western Alamo Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This San Antonio hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Alamo Suites has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 99.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Alamo Suites
Best Western Alamo
Best Western Alamo Suites
Best Western Alamo Suites Downtown
Best Western Alamo Suites Hotel
Best Western Alamo Suites Hotel Downtown
Best Western Alamo Hotel San Antonio
Best Western Alamo Suites Hotel San Antonio
Best Western Alamo Suites San Antonio
Best Alamo Suites San Antonio
Best Western Alamo Suites Hotel
Best Western Alamo Suites San Antonio
Best Western Alamo Suites Hotel San Antonio

Best Western Alamo Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1006 reviews
Rating 8 - Good. 275 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Latrice

Stayed 3 nights in Mar 2025

2/10 Terrible

Joe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property had a funny scent through out the hallways. Also the hot tub was down. The room we were given the shower didn’t have a place to put the shower head you had to hold it.
Stayed 1 night in Mar 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel just that the pool water was like salt water
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and excellent customer service
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Mar 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience thank you
Stayed 1 night in Mar 2025

8/10 Good

kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and breakfast was good. Only issues were at check out at 9am. Someone double parked in the handcap space. There was also a car parked in the load in/out space. People were also smoking under the no smoking sign. I would have liked these to have been addressed by staff. It made for an unpleasant and tricky load out.
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Stayed 1 night in Mar 2025

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad hotel to
Stayed 1 night in Mar 2025

10/10 Excellent

Annette

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Easy checkin
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 3 nights in Mar 2025

10/10 Excellent

Abel, Edinburg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.
Stayed 1 night in Jan 2025

10/10 Excellent

AZUBUIKE

Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Hot tub was not working during our stay but cleanliness of rooms and friendliness of staff was amazing.
Stayed 1 night in Mar 2025

4/10 Poor

G

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Title: Disappointing Pool and Breakfast Experience We stayed at this hotel expecting a comfortable experience, but a few issues stood out. The pool was so cloudy that we couldn’t see the bottom, even at just 5 feet deep, which raised cleanliness concerns. Breakfast was also frustrating—only one staff member was handling multiple tasks, including making eggs in the microwave, refilling milk, and taking out the trash, while also insisting on making guests’ waffles instead of letting us do it ourselves. This led to long wait times and unnecessary inconvenience. Overall, the stay was not as smooth as we had hoped.
Stayed 3 nights in Mar 2025

6/10 Okay

Malisa

Liked: Staff & service, amenities
The stay was okay wish it was more up to date. The staff was wonderful everyone there was very helpful and friendly. Will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Danyel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. The staff was excellent, rooms were very clean and free parking !
Stayed 3 nights in Mar 2025

6/10 Okay

James

It was ok
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Synthi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jocelyne

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessie

The check in was easy and convenient. The front desk clerk was very informative. We enjoyed our stay here.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a good stay. Parking was safe, the location was great in proximity to things, waffles were amazing and the customer service was great. However, the beds were not comfortable (if you like very firm they are for you). Because housekeeping only comes if requested I would make a recommendation to have another trash can in the room then just the two very small ones you have. Lastly, not sure which employee it was but there was one Thursday morning and Saturday morning (both very early (around 6am) who was clearly playing video games in the office behind the front desk. Only noticed because the gun sounds were loud.
Stayed 3 nights in Mar 2025