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Best Western Garden Inn

2.5 star property

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Photo gallery for Best Western Garden Inn

Reception
Exterior
Outdoor pool, open 9:00 AM to 11:00 PM, sun loungers
Fitness facility
Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry
$69
includes taxes & fees
Oct 8 - Oct 9

Explore the area

View in a map
11939 I-H 35 N, San Antonio, TX, 78233
  • Methodist Hospital Northeast
    ‪1 min drive‬
  • Morgan's Wonderland
    ‪3 min drive‬
  • Randolph Air Force Base
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(10 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout drapes, iron/ironing board

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(43 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(51 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Garden Inn

Hotel in Uptown
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Garden Inn features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This San Antonio hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Best Western Garden Inn is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 503 out of 1007 reviews
Rating 8 - Good. 251 out of 1007 reviews
Rating 6 - Okay. 122 out of 1007 reviews
Rating 4 - Poor. 53 out of 1007 reviews
Rating 2 - Terrible. 78 out of 1007 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Nataliia

Stayed 1 night in Mar 2025

10/10 Excellent

Krissy

Stayed 3 nights in May 2025

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Alexander

Stayed 1 night in Jun 2025

8/10 Good

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a generally positive stay at this hotel. The room was clean and quiet, which made for a comfortable and restful experience. The shower had excellent water pressure, and I appreciated the hot breakfast offered on the weekends—it was a nice touch. Check-in and checkout were both fast and efficient, making the overall experience smooth. However, I did notice some mildew on the shower ceiling and high walls, which was a bit concerning. It didn’t affect the function of the shower, but it’s something that should be addressed for better cleanliness and guest comfort. Overall, I’d recommend this hotel for its convenience and comfort, with the hope that the bathroom maintenance will be improved.
Stayed 3 nights in Jun 2025

4/10 Poor

Demetra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I actually was initially put into a room on the 2nd floor but as I am blind and there is no elevator, I was moved to the first floor. Both rooms smelled horrible, moldy, and the smell would not go away.
Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nafees

Traveled with family
It is a reasonably good motel for the price
Stayed 1 night in Jun 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Orville

Stayed 2 nights in May 2025

6/10 Okay

Karen, Gilbert

Liked: Staff & service
Disliked: Cleanliness
Lots of construction, power outage and road was blocked preventing you from getting back to hotel.
Stayed 2 nights in May 2025

8/10 Good

Margarito

Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto

Stayed 1 night in May 2025

8/10 Good

William, Port Lavaca

Stayed 1 night in May 2025

6/10 Okay

Thomas

Business traveler
Liked: Amenities, property conditions & facilities
Food was still in the mini fridge from the last guest. Room wasn’t cleaned well.
Stayed 1 night in May 2025

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Courtlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice staff. Pool was a hit with the kids.
Stayed 2 nights in May 2025