Best Western Garden Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Garden Inn

Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, blackout drapes, iron/ironing board
Property amenity
Outdoor pool, open 9:00 AM to 11:00 PM, sun loungers
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11939 I-H 35 N, San Antonio, TX, 78233
  • Methodist Hospital Northeast
    3 min drive
  • Jack in the Box
    9 min walk
  • San Antonio Station
    16 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    11 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Garden Inn

Hotel in Uptown
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Garden Inn features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This San Antonio hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site.

Best Western Garden Inn is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1007 reviews" "
Rating 8 - Good. 266 out of 1007 reviews" "
Rating 6 - Okay. 125 out of 1007 reviews" "
Rating 4 - Poor. 50 out of 1007 reviews" "
Rating 2 - Terrible. 62 out of 1007 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service
I needed an affordable, clean, and safe last minute place to stay while visiting my daughter. It was conveniently off of the highway, offered a option for breakfast, had a pool for my younger daughter, a place for me to workout, and a way to wash clothes. Although it was not excellent as far as comfort I was definitely satisfied with what it did offer for the price. The room was a little worn and dated but it was clean, had a fridge and microwave in the room, a small coffee maker, shampoo and body wash dispenser in the shower, and an iron with ironing board. The “laundry facilities” left much to be desired but I was grateful there was a way to wash clothes. (It was 1 washer and dryer outside of the building next to the vending machine and ice machine, bolted to the floor) if you needed soap and dryer sheets you needed to buy them at the desk. While I was there they had no laundry soap but the desk clerk tried to assist me in getting some. The pool was cloudy and green, but there was a staff member who I saw cleaning the bugs and leaves daily. There was also a disability chair available. So although not pristine it was clean and available. Breakfast was continental so no hot food but again was grateful they had something. I would stay again if I had to. It was enough to feel safe and clean, the cost was good and it had the necessities. The staff was polite and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Couple
Great for the price...the only draw back was AC was off when we check in...being in Texas that AC needs to be on at all time...by the way Nick the front clerk was great...
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Margarito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often,
Stayed 4 nights in Sep 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our little vacation! Staff was friendly and check in/out was super quick and easy
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Amenities
Wonderful the beds were the best and the service
Stayed 1 night in Sep 2024

8/10 Good

Seriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I used it for a bed and breakfast but it was nice
Stayed 3 nights in Aug 2024

10/10 Excellent

carlton

Business traveler
Room was clean, front desk was friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Dioseline

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended if your on a tight budget
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
John Castillo was a great representative for the company…
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Leticia, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I qas here for a one night stay, we booked two rooms and i was actually shocked on how clean and comfy it was. The pool area was clean and refreshing as well. Will definitely book here again when im in the area. Also customer service was great.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Aug 2024

8/10 Good

Aswin

Stayed 1 night in Jul 2024

10/10 Excellent

Sallyann

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check in. Place was nice. Very small bathroom
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service
For an older building it was okay. Entry door did not shut tight, large gap of daylight between door and frame. Mattresses were breaking down and soft.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Juliet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just a night, everything was clean
Stayed 1 night in Jul 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly...would like the breakfast to add more variety of food.
Stayed 1 night in Jul 2024

6/10 Okay

Jorge

Traveled with family
Liked: Cleanliness
Vending machines don’t work
Stayed 1 night in Jul 2024

10/10 Excellent

Darlene

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Nice we enjoyed it
Stayed 1 night in Jul 2024