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Best Western Plus Atrium Inn

2.5 star property

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Photo gallery for Best Western Plus Atrium Inn

Lobby
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace
Exterior
Indoor pool
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
17401 IH 35 N, Schertz, TX, 78154-1265
  • Randolph Air Force Base
    ‪9 min drive‬
  • Joint Base San Antonio
    ‪9 min drive‬
  • Natural Bridge Caverns
    ‪13 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Poolside

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Atrium Inn

Schertz hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room.
Best Western Plus Atrium Inn offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Atrium Inn provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Atrium Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Atrium
Best Western Plus Atrium
Best Western Plus Atrium Inn
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Schertz
Atrium Hotel Schertz
Best Plus Atrium Schertz
Best Western Plus Atrium Inn Hotel
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Inn Hotel Schertz

Best Western Plus Atrium Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It just an average hotel thay is clean, outdated but a little overpriced
Stayed 1 night in Mar 2025

10/10 Excellent

richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loved the swimming pool but I thought I got a pool level instead got a pool view but it was my mistake
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in at this facility at least 5-6 times and each time it's been a fantastic experience. The Owner is so sweet, he never misses extending a warm greeting to his guest.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mariola

Traveled with family
Liked: Amenities
The manager was very friendly but the desk guy was not. Problems with towels at the poolside.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abel, Edinburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great breakfast,
Stayed 1 night in Feb 2025

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

JASON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Antonio trip

Very clean & quiet….close driving distance to downtown San Antonio/Riverwalk
Stayed 2 nights in Mar 2025

8/10 Good

Celia

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
In the middle of the night something has bitten me and it was bed bugs. I checked the bed and found bed bugs. I informed them and they immediately changed me to another room but, that’s terrible finding bed bugs in the bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Irma

Traveled with family
Stayed 1 night in Feb 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

6/10 Okay

Joshua

Traveled with family
Disliked: Cleanliness

Won’t stay again.

The very first time we walked into our room a roach scurried into the bathroom. This happened again the second evening we got back to the room. The hall and stairs did not get vacuumed once the four days we were there. It needed it. Our room keys had multiple issues of not working. The staff was very friendly. The hot tub was nice. The breakfast was good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

They were very accommodating with our school function and even let the kids check in early to get ready for the event. The breakfast was fresh and had several choices. The only negative was the bed was too firm for my liking and the elevator was very slow.
Stayed 1 night in Feb 2025

10/10 Excellent

Dilshat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Rudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George was extremely helpful with my needs. He was knowledgeable about the hotel and the surrounding area which included things to do.
Stayed 2 nights in Jan 2025