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Best Western Plus Atrium Inn

2.5 star property

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Photo gallery for Best Western Plus Atrium Inn

Lobby
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | 1 bedroom, pillowtop beds, desk, laptop workspace
Property amenity
Indoor pool
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$99
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
17401 IH 35 N, Schertz, TX, 78154-1265
  • Place, Regal Live Oak
    ‪4 min drive‬
  • Place, Northcliffe Golf Club
    ‪4 min drive‬
  • Place, Laser Legend
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Poolside

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

King Room - Disability Access - Non Smoking

  • Sleeps 2

King Room - Non Smoking

  • Sleeps 2

King Room - Poolside - Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds - Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Poolside - Non Smoking

  • Sleeps 4

Queen Room with Two Queen Beds - Pool View - Non-smoking

  • Sleeps 4

Mobility Accessible Poolside King Room with Bathtub

  • Sleeps 2

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Lobby
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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
3.9 out of 5, Good, 1,000 reviews
La Quinta Inn and Suites by Wyndham Schertz-San Antonio-Selma

About this property

Best Western Plus Atrium Inn

Schertz hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room.
Best Western Plus Atrium Inn offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Atrium Inn provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Atrium Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Atrium
Best Western Plus Atrium
Best Western Plus Atrium Inn
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Schertz
Atrium Hotel Schertz
Best Plus Atrium Schertz
Best Western Plus Atrium Inn Hotel
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Inn Hotel Schertz

Best Western Plus Atrium Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and staff is very courteous! love this place!
Stayed 1 night in Oct 2025

8/10 Good

Harley, Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great pool, great hot tub, friendly staff, breakfast is Ok. Room condition is old and bad. Smells bad. They try to cover the smell with fragrance. I came for the hot tub and price though. Good value, if you think about free parking, close to downtown, and the pool and the hot tub, and breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hot tub, large & comfy chairs in the lobby, and very friendly staff :)
Stayed 2 nights in Oct 2025

8/10 Good

Leticia, Arlington

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff were pleasant and helpful. Beds were okay, hot was nice and breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone is making sure this hotel shines! Service was friendly and helpful. The room was the cleanest I’ve seen without having to pay big bucks! The cleaning service provided upscale gestures in preparing the room. I definitely got more than I expected! Best of all… the room was cooled off upon my arrival! Perfect greeting for the hot Texas day!
Stayed 1 night in Oct 2025

10/10 Excellent

CELENE

Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Business traveler
Very average room/property. Did have refrigerator and microwave. I got the room next to the ice machine, so might have been a better review if I didn’t have to listen to a noisy ice maker all night
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything has always been super with my stays here. Thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this Hotel! Very clean. Staff is very friendly! Always friendly front desk staff! We love breakfast and the coffee in the lobby! It’s just an amazing place.
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was such a pleasant hotel. Very clean very charming staff, nice breakfast I really enjoyed it
Stayed 2 nights in Sep 2025

10/10 Excellent

Betty

Stayed 2 nights in Sep 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Alvie

Stayed 2 nights in Sep 2025

10/10 Excellent

Jackson

Stayed 1 night in Sep 2025

8/10 Good

Jeanea, Sulphur

Traveled with family
Liked: Staff & service, amenities
Location was great! The property itself is older and not that clean, has an old smell. Pool area is fantastic!
Stayed 2 nights in Sep 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Hot room..and not a good hot.

Our room was 85F when we walked in and it took hours to cool off. This is my 1 and only complaint. They knew we were coming, so they could of had it at least 75F for us. The room was clean, the breakfast was fine, but walking into the hot room was not fun. It did cool off by 10ish that night, but was just uncomfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Francheska

Stayed 2 nights in Sep 2025

2/10 Terrible

Adonis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS- AVOID

Two words- BED BUGS!!! The room was so infested the bugs were crawling on the pillows. Thankfully, I saw the bugs before unpacking .
Stayed 1 night in Sep 2025

2/10 Terrible

Chen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff here is so rude, I told him my original room is so noisy because of the ice vending machine, he told me he has been working here for 18 years, and just let me close door. This is the rudest front desk I’ve ever seen, I’ll never stay in best western again
Stayed 1 night in Sep 2025

8/10 Good

Mario

Stayed 1 night in Sep 2025

10/10 Excellent

Marissa

Stayed 1 night in Jul 2025

4/10 Poor

Kimbetly

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
It was a beautiful hotel, only downside was it was so hot. The upstairs where we stayed had the air conditioning turned off we checked in at 6:30 and our room did not start to cool off until midnight.
Stayed 1 night in Sep 2025