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Best Western Plus Atrium Inn

2.5 star property

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Photo gallery for Best Western Plus Atrium Inn

Property amenity
Indoor pool
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, cribs/infant beds
Free daily full breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
17401 IH 35 N, Schertz, TX, 78154-1265
  • Randolph Air Force Base
    ‪9 min drive‬
  • Joint Base San Antonio
    ‪9 min drive‬
  • Natural Bridge Caverns
    ‪13 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Poolside

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Atrium Inn

Schertz hotel with coffee shop/cafe
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite.
Best Western Plus Atrium Inn offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Schertz hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Atrium Inn provides a hot tub and a fitness center. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Atrium Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Atrium
Best Western Plus Atrium
Best Western Plus Atrium Inn
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Schertz
Atrium Hotel Schertz
Best Plus Atrium Schertz
Best Western Plus Atrium Inn Hotel
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Inn Hotel Schertz

Best Western Plus Atrium Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

JASON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Antonio trip

Very clean & quiet….close driving distance to downtown San Antonio/Riverwalk
Stayed 2 nights in Mar 2025

8/10 Good

Celia

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
In the middle of the night something has bitten me and it was bed bugs. I checked the bed and found bed bugs. I informed them and they immediately changed me to another room but, that’s terrible finding bed bugs in the bed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ralph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Irma

Traveled with family
Stayed 1 night in Feb 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

6/10 Okay

Joshua

Traveled with family
Disliked: Cleanliness

Won’t stay again.

The very first time we walked into our room a roach scurried into the bathroom. This happened again the second evening we got back to the room. The hall and stairs did not get vacuumed once the four days we were there. It needed it. Our room keys had multiple issues of not working. The staff was very friendly. The hot tub was nice. The breakfast was good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

They were very accommodating with our school function and even let the kids check in early to get ready for the event. The breakfast was fresh and had several choices. The only negative was the bed was too firm for my liking and the elevator was very slow.
Stayed 1 night in Feb 2025

10/10 Excellent

Dilshat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Rudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Rudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George was extremely helpful with my needs. He was knowledgeable about the hotel and the surrounding area which included things to do.
Stayed 2 nights in Jan 2025

8/10 Good

Noel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Rudy

Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware Of I-35

Heads ups! When you book a room at this motel make sure you ask if the room is facing I-35? If it is then get ready for vibration and the sounds of highway noise ALL NIGHT LONG! Similar to having the Indi Race way outside your room! I ask if we could change rooms, and we were accommodated. However, if the motel was fully booked it would have been a very long and sleepless night.
Stayed 3 nights in Jan 2025

8/10 Good

Christian Winfield, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here probably 4 times now and each time was very enjoyable.
Stayed 4 nights in Jan 2025