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Best Western Plus Atrium Inn

2.5 star property

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Photo gallery for Best Western Plus Atrium Inn

Lobby
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace
Property amenity
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
$99
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
17401 IH 35 N, Schertz, TX, 78154-1265
  • Place, Regal Live Oak
    ‪4 min drive‬
  • Place, Northcliffe Golf Club
    ‪4 min drive‬
  • Place, Rolling Oaks Mall
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Poolside

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Atrium Inn

Schertz hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and a meeting room.
Best Western Plus Atrium Inn offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Best Western Plus Atrium Inn provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Atrium Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Atrium
Best Western Plus Atrium
Best Western Plus Atrium Inn
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Schertz
Atrium Hotel Schertz
Best Plus Atrium Schertz
Best Western Plus Atrium Inn Hotel
Best Western Plus Atrium Inn Schertz
Best Western Plus Atrium Inn Hotel Schertz

Reviews

Best Western Plus Atrium Inn Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 558 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay as always

Stayed 1 night in Aug 2025

10/10 Excellent

CHARLOTTE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2025

8/10 Good

George

Liked: Amenities, property conditions & facilities
Room was clean and comfortable. Atrium was very nice.
Stayed 1 night in Aug 2025

6/10 Okay

Delores, El Paso

Traveled with family
Liked: Cleanliness, property conditions & facilities
The reason for my three star score had to do with the front and breakfast staff. The facilities (room, lobby, maintenance, cleanliness) were excellent. The cleanliness of the room and maid staff were excellent. Upon arrival, I had a minor issue with the check-in staff. There was a miscommunication between the two of us, which ended with him implying that it was my fault entirely. On checkout, another minor issue I have never encountered regarding a receipt, "We can't print it out" -- you have to go to Expedia. This has never happened before in all my reservations with Expedica. And, lo and behold, the second Expedia hotel on the trip offered to print and/or send my receipt to my email. So, there stars. The breakfast staff were unfriendly and marginally helpful, but they did keep the breakfast area clean and supplied.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean, modern, reasonably priced, highly recommend

fully enjoyed my stay. reasonably priced motel, clean modern room, well maintained premises with courtyard and pool, warm breakfast (eggs, juice, etc.), courteous staff. highly recommended
Stayed 3 nights in Jul 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Property, Friendly Staff, easy access to the property. Comfortable, Clean Room. Will certainly consider this property again.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Salvador

Traveled with partner
Liked: Staff & service
Generally staff and maintenance of facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Wyant

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities
Nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Tremale

Very nice staff, check in was easy and quick. Pool and spa was amazing as well!
Stayed 1 night in Jul 2025

2/10 Terrible

Jon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed the front desk the mold on the lamp shade and they gave us another room with the same issue and told us we had to deal with it. They didn't even discount or comp the room upon the nasty unsafe environment.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, decent, safe hotel

Lovely staff and amazing atrium
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The best
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in May 2025

10/10 Excellent

Raelynn

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great hidden gem!!

Get a poolside room, you won't regret it!!
Stayed 1 night in Jun 2025

2/10 Terrible

Rick

Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again.

Nice stay. Clean and comfortable rooms, good breakfast, staff was nice, and good location.
Stayed 4 nights in Jun 2025

6/10 Okay

Darrell

Business traveler
Liked: Cleanliness, staff & service

Not bad, not good.

The carpet needs replacing and the room needs to be updated.
Stayed 3 nights in Jun 2025

10/10 Excellent

AMBER

Stayed 3 nights in Jun 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2025