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Best Western Plus Downtown North

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Downtown North

Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board
Lobby
Property amenity
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2131 N Interstate 35, San Antonio, TX, 78208
  • Pearl District
    2 min drive
  • San Antonio River
    3 min drive
  • San Antonio Museum of Art
    3 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 348 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

Best Western Plus Downtown North

Hotel in Government Hill
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Best Western Plus Downtown North offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Plus Downtown North features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, a fireplace in the lobby, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Downtown North is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Pool access ramp on site
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (38 inches high)

More

  • 5 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Best Western Plus Downtown North Hotel San Antonio
Best Western Plus Downtown North Hotel
Best Western Plus Downtown North San Antonio
Antonian Hotel San Antonio
Best Plus Downtown San Antonio

Best Western Plus Downtown North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1004 reviews" "
Rating 8 - Good. 256 out of 1004 reviews" "
Rating 6 - Okay. 110 out of 1004 reviews" "
Rating 4 - Poor. 45 out of 1004 reviews" "
Rating 2 - Terrible. 46 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Summer

Stayed 2 nights in Aug 2024

8/10 Good

Ema

Liked: Staff & service, property conditions & facilities
I like that’s it was close by to a lot of different places
Stayed 2 nights in Sep 2024

4/10 Poor

Maria

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Someone broke into our truck parked in front of lobby.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. The room was very clean and very spacious. Hotel staff was wonderful and provided excellent service. Very convenient Sonic and Bill Miller next door. I didn't like the area very much. There were a lot of homeless people wandering around and asking for money so the outside didn't seem very safe.
Stayed 1 night in Sep 2024

6/10 Okay

Christina, Killeen

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The area around the hotel isnt the best but was ok...booked the suit king room wich shows seperate space with couch and was given what shoes a regular king room when i went downstairs to talk to the receptionist he admittwd the pictures arent acurate and the one with the couch was a higher deluxe suit wich there is absolutely no advertisement for.since the hotel was booked he gave me 20.00 off wich was ok. Our ac wasnt cooling the room very well and you can hear everything going on outside
Stayed 1 night in Sep 2024

10/10 Excellent

Novella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our son that was at Sam Houston in the Navy. It was very close and convenient for us to visit him at the base.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great especially the staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent, San Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Alicia

Traveled with partner
Liked: Staff & service
Customer service was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Stayed 1 night in Aug 2024

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

6/10 Okay

Valeria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs in two rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always such a pleasure staying at this property. Staff exceptional and so convenient to all of the stops I have to make when there on business. Would highly recommend to other visitors.
Stayed 3 nights in Aug 2024

10/10 Excellent

Noel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the value!
Stayed 3 nights in Aug 2024

4/10 Poor

Joycelyn

Disliked: Staff & service, property conditions & facilities, room comfort
Not safe
We did not stay here. Ended up leaving at 1:30am in the morning. When we drove up to the hotel random people were just lingering around, then we parked walked up to the hotel and immediately seen people drinking, smoking all kinds of stuff did not look safe. Walked in and people were in line complaining about rooms and there was one person at the front desk who was no help to the gentleman trying to get help.. We left
Stayed 2 nights in Aug 2024

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Leeandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Leeandro

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place do not stay here, pool is GREEN
We have been staying at this hotel for the past five years because it’s close to our 96 year old grandmas house when we come to San Antonio to see her. Which we do often throughout the year. Over the years we noticed a decline in the service, cleanliness and amenities promised in the description of the hotel. This was the last straw we will not becoming back to stay. This was the second time we have come and the pool was GREEN… and our children were once again disappointed cause we couldn’t take them swimming as we promised. Our room wasn’t ready either, check in was 3pm, it was 4:45 and the suite we reserved was not ready. To top it off the sofa bed described being in the room of the suites and also which I requested was also not in the room. There was only ONE roll of toilet paper which we ran out of. And the WIFI did not work. I don’t know if they had a change in management or what but it’s summer and 100 degrees in San Antonio to not have a regular working pool in the summer in the hotel is horrible. Then they wouldn’t even give us a discount or our money back so we could go to another hotel. I would never recommmend this hotel to anyone.
Stayed 1 night in Aug 2024

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Brandie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great location!
The front desk staff was amazing and very helpful, especially when Hotels.com dropped the ball. Thank you Janessa! The room was great and I like how close we were to everything downtown.
Stayed 1 night in Aug 2024