Best Western Plus Elmendorf Hotel / San Antonio Hotel

2.5 star property

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Photo gallery for Best Western Plus Elmendorf Hotel / San Antonio Hotel

Exterior
Free daily full breakfast
Reception
Outdoor pool
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
20015 Eagle Ford Way, Elmendorf, TX, 78112
  • Braunig Lake
    ‪2 min drive‬
  • River Walk
    ‪21 min drive‬
  • Lackland Air Force Base
    ‪28 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪31 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Best Western Plus Elmendorf Hotel / San Antonio Hotel

Elmendorf hotel close to San Antonio River
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Best Western Plus Elmendorf Hotel / San Antonio Hotel offers 63 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Elmendorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Best Western Plus Elmendorf Hotel / San Antonio Hotel features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western Plus Elmendorf Hotel / San Antonio Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf
Best Plus Elmendorf Antonio
Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Hotel
Best Western Plus Elmendorf Hotel / San Antonio Hotel Elmendorf

Best Western Plus Elmendorf Hotel / San Antonio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 838 reviews
Rating 8 - Good. 170 out of 838 reviews
Rating 6 - Okay. 60 out of 838 reviews
Rating 4 - Poor. 36 out of 838 reviews
Rating 2 - Terrible. 52 out of 838 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Traveled with family and small children
Liked: Cleanliness
The road in had homless people felt little uneasy
Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Stayed 1 night in Apr 2025

10/10 Excellent

Norma

Liked: Cleanliness
Exclente
Stayed 2 nights in Apr 2025

6/10 Okay

rosalinda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Alina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs on the bed, but too tired to say anything. Family on the trip got an issued rooms where there were guests already which created a terrible situation between 11p-midnight. Hotel was reserved in advance.
Stayed 1 night in Apr 2025

2/10 Terrible

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful but that was the only positive. This area (apparently the town) smells like horse manure! The locals said it’s normal - I almost got sick from it! The best was wildly uncomfortable. The pillows were so flat it felt like I was sleeping on the floor! The water for the shower felt so slimy. It honestly made me feel like I wasn’t getting cleaned. There also was limited dining options. You have to go into San Antonio for multiple options which is 20 minutes away. Breakfast was nasty; the biscuits were undercooked. The options were so disgusting. I wouldn’t recommend this place unless it’s your last option.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

anissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Joel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very clean and ladies serving the breakfast very attentive, only had a bad experience with management in front desk when arrived lady was very rude and the manager needs to know how to talk to customers nicely not in a demanding and insulting way.
Stayed 1 night in Mar 2025

6/10 Okay

Nidia

Stayed 1 night in Mar 2025

2/10 Terrible

Paula

Disliked: Cleanliness, room comfort
The gas sewage smell that lingered on the second floor was disgusting. I would not recommend this hotel until this gets fixed.
Stayed 2 nights in Mar 2025

8/10 Good

QIANPING

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kesean

Stayed 2 nights in Mar 2025

4/10 Poor

Josh

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are ok. The building is in a rough area, in rough shape. I was disappointed thinking I found a good deal. The tub taps didn’t work, carpet was torn, walls scuffed and I wasn’t convinced the room was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2025

10/10 Excellent

Latanya

Stayed 1 night in Feb 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll definitely stay again ! Large room and bathroom! Lot of variety for breakfast !
Stayed 1 night in Mar 2025

10/10 Excellent

Lucero

Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietly
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel manager was very helpful and found us a great room when I asked for available accommodations.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Anita, Saint Johnsbury

Stayed 3 nights in Feb 2025