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Best Western Plus Elmendorf Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Elmendorf Hotel

Exterior
Lobby sitting area
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby sitting area
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
20015 Eagle Ford Way, Elmendorf, TX, 78112
  • Braunig Lake
    ‪5 min drive‬
  • River Walk
    ‪18 min drive‬
  • Lackland Air Force Base
    ‪29 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Elmendorf Hotel

Elmendorf hotel close to San Antonio River
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Best Western Plus Elmendorf Hotel offers 63 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Elmendorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Best Western Plus Elmendorf Hotel features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Best Western Plus Elmendorf Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Plus Elmendorf Hotel
Best Western Plus Elmendorf
Plus Elmendorf Hotel Elmendorf
Best Western Plus Elmendorf Hotel Hotel
Best Western Plus Elmendorf Hotel Elmendorf
Best Western Plus Elmendorf Hotel Hotel Elmendorf

Best Western Plus Elmendorf Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 468 out of 742 reviews" "
Rating 8 - Good. 156 out of 742 reviews" "
Rating 6 - Okay. 49 out of 742 reviews" "
Rating 4 - Poor. 30 out of 742 reviews" "
Rating 2 - Terrible. 39 out of 742 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maribel, San Juan

Stayed 1 night in Sep 2024

10/10 Excellent

Aron

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Melissa

Traveled with family
Disliked: Staff & service
Worst Hotel Experience of My Life
My reservation was given to another customer and I was sent away in the middle of the night with no hotel room and no refund.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. AC worked great. only complaint is the bathroom smells like a sewer. it’s unclear where exactly the smell is coming from, but it was very strong.
Stayed 1 night in Sep 2024

4/10 Poor

Kara

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
check in was an absolute nightmare... hotels.com and this property do not have clear communication and neither party will budge to help the customer. I made a reservation and had to change the date. I had to pay double because of the property's rules so i paid fully again! Upon check in the property could not find the new date reservation and neither party was able to clear up the problem. Again, this was a nightmare.
Stayed 1 night in Sep 2024

4/10 Poor

Daniela Lizeth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Road to hotel is blocked at times with truckers, and road is badly damaged with pot holes. Room was not properly cleaned. Remotes and walls had sticky substances. Ac is broken and room gets overly humid to the point that the sheets are wet and smell of old moister. Please avoid.
Stayed 3 nights in Jul 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and staff very nice.
Stayed 1 night in Sep 2024

8/10 Good

Ariste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and set back from the road so you did not hear the highway noise. Easy check-in, however I arrived late near midnight and was a little off-put when the clerk said they “needed to check the room to make sure it was clean”. After a 12 hour travel day my goal is only to make it safely to a hotel that offers only clean rooms. She was pleasant enough, checked quickly and it was fine. Rooms could use some modern updating but was overall comfortable. Someone left a towel outside their room across from mine and when I went up to enter my room for the first time I was surprised that the clerk hadn’t removed that towel, and when I checked out the next morning that towel was still there. Breakfast was good-typical fare of eggs, sausage, bagels, waffles.
Stayed 1 night in Sep 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place
Stayed 1 night in Sep 2024

10/10 Excellent

Maribel, San Juan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great overall experience
Stayed 1 night in Sep 2024

10/10 Excellent

Jenizic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel nice people and staff
Stayed 1 night in Sep 2024

8/10 Good

Bob

Business traveler
Liked: Cleanliness, staff & service, amenities
I could not get wifi for the entire time I was there. Very inconvenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Malgorzata

Traveled with family
Stayed 2 nights in Sep 2024

6/10 Okay

Cynthia

Had no service the Wi-Fi did not work
Stayed 4 nights in Aug 2024

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Prathap

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty quiet place for having a nap while you are on a vacation
Stayed 1 night in Sep 2024

10/10 Excellent

Estrella

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay 👍
Stayed 3 nights in Aug 2024

10/10 Excellent

Sergio

Stayed 1 night in Jul 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was quick and easy.Hotel is nice and quiet.staff is very professional.
Stayed 1 night in Aug 2024

10/10 Excellent

Stanton

Liked: Cleanliness, staff & service, property conditions & facilities
Great team with amazing customer service!
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service
Exelent
Stayed 3 nights in Aug 2024

10/10 Excellent

Antonio

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2024