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SureStay Plus by Best Western San Antonio Fiesta Inn

2.5 star property

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Photo gallery for SureStay Plus by Best Western San Antonio Fiesta Inn

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Outdoor pool, pool umbrellas, sun loungers
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
13535 W Interstate Highway 10, San Antonio, TX, 78249
  • University of Texas at San Antonio
    ‪2 min drive‬
  • The Shops of La Cantera
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus by Best Western San Antonio Fiesta Inn

Hotel in Northwest Side
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite.
SureStay Plus by Best Western San Antonio Fiesta Inn offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, SureStay Plus by Best Western San Antonio Fiesta Inn provides an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

SureStay Plus by Best Western San Antonio Fiesta Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1994
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Fiesta
Best Western Fiesta Inn
Best Western Plus Fiesta
Best Western Plus Fiesta Inn
Best Western Plus Fiesta Inn San Antonio
Best Western Plus Fiesta San Antonio
Plus Fiesta
Best Western Fiesta Hotel
Best Western Plus Fiesta Hotel San Antonio
Best Western Plus Fiesta Inn
SureStay Plus by Best Western San Antonio Fiesta Inn Hotel
SureStay Plus by Best Western San Antonio Fiesta Inn San Antonio

SureStay Plus by Best Western San Antonio Fiesta Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 132 out of 1004 reviews
Rating 4 - Poor. 73 out of 1004 reviews
Rating 2 - Terrible. 67 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service
Prompt service from staff, great hot breakfast. Older facility - shower pressure wasn't the greatest. and group of several guys hogged the hottub all night soaking their feet.
Stayed 1 night in Nov 2024

8/10 Good

mithun

Liked: Cleanliness, staff & service
Room condition was great … breakfast was good compared to the hotel price … location good … only one issue we faced - the AC was not working properly .. it was very cold on december end and the heater was not working properly …
Stayed 1 night in Dec 2024

10/10 Excellent

Keenon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very attentive.
Stayed 2 nights in Dec 2024

6/10 Okay

Silvestre

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We spent a couple nights and was not a good experience. The hotel staff is not enough to attend the guest. Specifically for breakfast there was nothing. The same person attending the lobby is the one responsible for breakfast so there were not enough eggs, bread; coffee was just water. People had to wait to have some food availabe. I will not return to this hotel. PROs: Area around is nice
Stayed 2 nights in Dec 2024

8/10 Good

Pramod

Traveled with family
Liked: Staff & service, amenities
Good
Stayed 2 nights in Dec 2024

8/10 Good

Kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price
Stayed 1 night in Dec 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Percy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 3 nights in Dec 2024

4/10 Poor

jesus

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tiffany, Discovery Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfort place you would not know your in a motel. I like that the room entryway is from the courtyard and not the parking lot which makes you feel safer. Rooms were clean and had a fridge and microwave that worked and also clean. The prices are reasonable and didn’t break the bank.
Stayed 1 night in Jan 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except position for air conditioning on the ground which is not suitable for the baby
Stayed 2 nights in Dec 2024

2/10 Terrible

Charles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was advertised at a rate that was unworthy of the motel itself. The door on the room didnt lock. The ac/heat was broken. The lamp shade was broken. The room was old and outdated. The bath linens had hair on them and were stained. Exposed wiring on light fixture in the bathroom. I wish I could add pictures to show you. I feel I should have received a discount.
Stayed 1 night in Dec 2024

10/10 Excellent

Tri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Sergio

Stayed 2 nights in Dec 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what I paid for and the amount of amenities. This was a solid location for a stay. If you are just someone who wants somewhere cheap, easy, and a place for a quick rest. Highly recommend!
Stayed 1 night in Dec 2024

4/10 Poor

Ricardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not very clean. Asked twice for new bedding and never received it. Toilet was gross and shower didn’t drain.
Stayed 5 nights in Dec 2024

8/10 Good

Guadalupe

Stayed 2 nights in Nov 2024

8/10 Good

josue

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Thanks for the breakfast!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

David, BOERNE

Traveled with partner
Liked: Staff & service, amenities
The A/C and Heater unit did not supply us with any heat all night. We had it set on heat with a temperature of 80 degrees. The telephone also did not work (no dial tone!). I couldn't enter a wakeup call request.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

María Montserrat

Stayed 2 nights in Sep 2024

10/10 Excellent

Matias Yomel

Stayed 1 night in Nov 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Clair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024