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Best Western Plus Hill Country Suites

2.5 star property

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Standard Apartment, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually furnished
1 bedroom, premium bedding, in-room safe, individually furnished
Lobby
Lobby
Outdoor pool, open 10 AM to 10 PM, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Hot Tub
  • Gym
  • Housekeeping

Explore the area

Map
18555 US Highway 281 North, San Antonio, TX, 78258
  • Methodist Hospital Stone Oak
    ‪11 min walk‬
  • Ice & Golf Center at Northwoods
    ‪16 min walk‬
  • Fresenius Medical Care at North Central Baptist Hospital
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking

Standard Apartment, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Apartment, 2 Bedrooms, Non Smoking

  • Sleeps 4
  • 3 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed) | 1 bedroom, premium bedding, in-room safe, individually furnished

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Suites San Antonio North - Stone Oak

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1004)
The price is $93
per night
$108 total
includes taxes & fees
Mar 3 - Mar 4
Comfort Suites San Antonio North - Stone Oak

About this property

Best Western Plus Hill Country Suites

Hotel in Stone Oak
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a microwave in a common area.
Best Western Plus Hill Country Suites offers 77 accommodations with safes and complimentary newspapers. These individually furnished accommodations have separate sitting areas and include twin sofa beds. Beds feature premium bedding. 46-inch LED televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Best Western Plus Hill Country Suites provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 720 square feet (67 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Plus Hill Country Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 720 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hill Country
Best Western Hill Country Suites
Best Western Plus Hill Country
Best Western Plus Hill Country Suites
Best Western Plus Hill Country Suites Hotel
Best Western Plus Hill Country Suites Hotel San Antonio
Best Western Plus Hill Country Suites San Antonio
Best Western Plus Hill Country Hotel San Antonio
Best Plus Hill Suites Antonio
Best Western Plus Hill Country Suites Hotel
Best Western Plus Hill Country Suites San Antonio
Best Western Plus Hill Country Suites Hotel San Antonio

Best Western Plus Hill Country Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 530 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ELISABETH

Ckean room and nice breakfast.
Stayed 3 nights in Nov 2024

2/10 Terrible

Kevin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surrender the Alamo
Toilet ran constantly and then wouldn’t fill up tank. Had to manually work float in tank. No service of room. Had to keep asking for towels. Check out gave me another person receipt. Never looked at it till got home. Called to get receipt a week later. They couldn’t email or text. Girl said it was blank.
Stayed 4 nights in Nov 2024

10/10 Excellent

Raul, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Jorge

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel. Keys don't work, ice machines don't work, the ac barely cools, the tv remote barely works. Super cheap crappy hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happ
Quick trip to see fr
Stayed 1 night in Oct 2024

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

CLAUDIO, BAYTOWN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Clifford

Business traveler
Stayed 1 night in Oct 2024

6/10 Okay

Ginger

Liked: Staff & service
Disliked: Amenities
Regret that the toilet would not work and no note staff to fix it. However staff very kind and gave us a discount off our room. Coffe pot in room was also broken. The work out room was awesome!!!
Stayed 1 night in Oct 2024

10/10 Excellent

margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the tub with jets!!
Stayed 1 night in Oct 2024

8/10 Good

Bonnie

Breakfast was good. Hot tub was not great. Room was excellent. The pool was a little cold.
Stayed 1 night in Oct 2024

4/10 Poor

Tracey

Traveled with family and small children
Disliked: Staff & service
The A/C went out in room at night. My daughter and her infant were miserable. When I brought it to the attention of desk staff upon check out, all she said was, “we’ll make note of it.”
Stayed 1 night in Oct 2024

8/10 Good

Kelsey

Traveled with family
Liked: Staff & service
Front desk staff was super nice and it was an easy check in. Unfortunately, one corner of our room smelled like pee and once we realized it was the room, we had already got the baby to sleep. The lady offered to swap us rooms but we didn’t want to wake up the baby. Breakfast looked good but we were heading out so just grabbed a couple bananas.
Stayed 1 night in Oct 2024

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and they accommodated us very well Ramona
Stayed 4 nights in Sep 2024

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Had 2 minor issues that were resolved immediately in a professional manner. They left me smiling.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susanna

Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Vianey

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this property for one of our employees. While parked at this place for the night, the picked-up truck was broken into. The windows were broken, the headlights and reader lights were gone, and many other parts of the truck were stolen.
Stayed 4 nights in Sep 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
There were 2 separate car break-ins during my stay. Parking lot had dark spots and could cause unease at night. Otherwise, room was clean and spacious. Staff was attentive when needed. The only thing that I did not care for was the water did not get hot enough for the shower, it was lukewarm at best. Overall, a fair/decent stay...it wasn't exceptional but didn't stink either. The surrounding area has nearly all one needs for food and supplies.
Stayed 4 nights in Sep 2024

10/10 Excellent

Katina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Imani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and accommodating staff! The place needs some maintenance (nice pool but jacuzzi doesn't work). All the room amenities were great! 2 tvs in our room, upgraded Keurig, room service menu and restaurant guiden and housekeeping give extra care. I'll stay here again when in San Antonio.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The man working the front desk the evening we arrived was rude and acted as if I was asking for something completely unreasonable when I asked him to give me access to the advertised guest laundry. He was unable to figure out how to open the door. When we returned to the room for the second night of our two night stay, we found that housekeeping had left a bag full of trash on our clean clothing that I had laid out on the counter top. Our room door did not lock properly. The front desk staff blew off our concerns about this. The room smelled badly of mold and the TV screen only worked sometimes. After all of that, they did not even offer coffee in the evening. I would rate this hotel zero stars if that were possible.
Stayed 2 nights in Sep 2024