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Best Western Plus Hill Country Suites

2.5 star property

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Standard Apartment, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually furnished
Lobby
Exterior
1 bedroom, premium bedding, in-room safe, individually furnished
Outdoor pool, open 10 AM to 10 PM, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Hot Tub
  • Gym
  • Housekeeping
$86
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
18555 US Highway 281 North, San Antonio, TX, 78258
  • Place, Regal Northwoods
    ‪12 min walk‬
  • Place, Methodist Hospital Stone Oak
    ‪14 min walk‬
  • Place, Ice & Golf Center at Northwoods
    ‪14 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

8.8 out of 10
Excellent
(66 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed) | 1 bedroom, premium bedding, in-room safe, individually furnished

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, Multiple Beds, Accessible, Kitchen (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking

Standard Apartment, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Apartment, 2 Bedrooms, Non Smoking

  • Sleeps 4
  • 3 Twin Beds

Suite-1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Whirlpool Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator, Sofabed

  • Sleeps 3

Suite-2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator, Sofabed

  • Sleeps 5

Suite-2 Queen Beds, Non-Smoking, High Speed Internet Access, Oversized Suite, Full Kitchen, Sofabed

  • Sleeps 5

Suite-1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

Suite-2 Queen Beds, Mobility Accessible, Communication Assistance, Bathtub, Sofabed, Kitchen, Non-Smoking

  • Sleeps 5

Suite-1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Sofabed, Kitchen, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, High Speed Internet Access, Sofabed, Microwave, Refrigerator

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Oversized Suite, Full Kitchen, Sofabed

  • Sleeps 4

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 5

King Suite-Non-Smoking

  • Sleeps 4

Apartment-2 Room 3 Beds, Non-Smoking, 1 King 2 Queens, Full Kitchen, High Speed Internet Access

  • Sleeps 4

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

  • Sleeps 5

Suite, 1 King Bed With Sofa Bed, Accessible, Jetted Tub (with Sofabed)

  • Sleeps 3

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About this property

Best Western Plus Hill Country Suites

Hotel in Stone Oak
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a microwave in a common area.
Best Western Plus Hill Country Suites offers 77 accommodations with safes and complimentary newspapers. These individually furnished accommodations have separate sitting areas and include twin sofa beds. Beds feature premium bedding. 46-inch LED televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Best Western Plus Hill Country Suites provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 720 square feet (67 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Best Western Plus Hill Country Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 720 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hill Country
Best Western Hill Country Suites
Best Western Plus Hill Country
Best Western Plus Hill Country Suites
Best Western Plus Hill Country Suites Hotel
Best Western Plus Hill Country Suites Hotel San Antonio
Best Western Plus Hill Country Suites San Antonio
Best Western Plus Hill Country Hotel San Antonio
Best Plus Hill Suites Antonio
Best Western Plus Hill Country Suites Hotel
Best Western Plus Hill Country Suites San Antonio
Best Western Plus Hill Country Suites Hotel San Antonio

Best Western Plus Hill Country Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 540 out of 1008 reviews
Rating 8 - Good. 214 out of 1008 reviews
Rating 6 - Okay. 110 out of 1008 reviews
Rating 4 - Poor. 72 out of 1008 reviews
Rating 2 - Terrible. 72 out of 1008 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Viviana Lara De

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

The Plus in the name meant nothing here

Bathroom layout doesn't offer a place for soap or shampoo, shower's floor was moldy and questionable, water from the shower would run into the toilet's half of the bathroom unless stopped by a towel, showerhead hung lower than the average human height, jet tub's button was unusable because it was broken, plus bathtub appeared to leak to the floor, curtains had holes in them, TVs are severely outdated with 1080p resolution and badly calibrated, remote's signal was barely connecting to the TV; AC wouldn't properly cool the room unless lower than 65. If it weren't for the spaciousness of the room, this would've been awful. Subpar experience. I've had a better experience at a regular Western Hill than this allegedly Plus one
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
Yes
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay as a family of 7. I’ll start off with the good, the breakfast, how close it is to a lot of stores, the staff was friendly, it was quiet , beds were comfy, water pressure was great, water gets HOT, and we felt safe. We noticed a hanging picture in our room full of mold, the room had a weird smell to it when we walked in, we also smelt a strong scent of weed in our room later in evening after check in, the hot tub wasn’t bubbling and it had leaves in it but we noticed the day of check out they had pool maintenance out there. I would stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Isaac

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The site is in a nice area of town, but as soon as I entered the property I could tell there is a mediocre maintenance plan. As I walked in the lobby there was a woman who appeared to be a transient walkimg around in the lobby like she was lost, which raised a safety flag. As we reached the third floor there was a strong, unpleasant smell, maybe sewage or some strange cuisine, but nauseating. Around 11 pm while we were watching a movie, the AC motor stopped, I tought it would cycle back on but it didn't, so after 40 minutes I told the receptionist, also told him about the smell, but he brushed it off with an Im sorry, but there's nothing I can do. I messed aroumd with the AC for about 30 more minutes after I came back to my room, it was warm, I was worried it would become miserably hot, but something I did got it working again. The ice machines on the 3rd floor didn't work, so I went to the 2nd floor, it took 15 minutes for the machine to dispense the ice and fill the small ice bucket. The parking spaces are so narrow, so if you have a nice car be carefully with door dings. Lastly, I told the morning receptionist about the smell and AC, and again she brushed it off with an "Im sorry, I'll write a note in the system". She made no effort to make it right, so I left it at that. The breakfast was good and the interior of the rooms was clean, but other than that it was all a terrible experience.
Stayed 1 night in Aug 2025

2/10 Terrible

Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Cody

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i like about this locatin is that it is near shopping locations, down side is that the driving entrance/ exit is a little tight and can be missed
Stayed 3 nights in Aug 2025

10/10 Excellent

Cesar Ivan

Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Value
Stayed 2 nights in Aug 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

lawrence, killeen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but good
Stayed 1 night in Aug 2025

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and welcoming staff.
Stayed 1 night in Aug 2025

10/10 Excellent

SARAH, PUYALLUP

Traveled with partner
Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Marcia C

Stayed 1 night in Aug 2025

8/10 Good

Trashauna

Liked: Cleanliness, staff & service, property conditions & facilities
Need more breakfast food options , was tired of the biscuits n gravy every day
Stayed 4 nights in Jul 2025

10/10 Excellent

Misty

Stayed 2 nights in Aug 2025

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comfortable beds
Stayed 2 nights in Aug 2025

8/10 Good

Trashauna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and quietnes
Stayed 3 nights in Jul 2025

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ismael

Traveled with family
Disliked: Property conditions & facilities, room comfort

Needs some love.

Room wasn’t bad BUT right by expressway so noise of cars driving by all night - family decided to have a bday party at pool area for child but were vaping and had quite a bit of people in small, dirty pool - cards to open room doors did not work entire stay so had to be walked to room by clerks - my kids spilled drink on bedding so I was charged extra $50 for that - not the most comforting stay.
Stayed 3 nights in Jul 2025

8/10 Good

Felix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities
Bloody towels, and mold. I didn't notice at first; I arrived around 11pm exhausted after driving for 12 hours. After I showered, I noticed blood on a towel, and the room smelled really humid and found mold on the curtains right where the AC was blowing.
Stayed 1 night in Jul 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I definitely recommend

Nice. I can’t complain.
Stayed 1 night in Jul 2025