Best Western Plus Lackland Hotel & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Lackland Hotel & Suites

Pillowtop beds, in-room safe, desk, laptop workspace
Property grounds
Lobby
Lobby
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
3635 Crooked Trail, San Antonio, TX, 78227
  • Lackland Air Force Base Visitor Center
    4 min drive
  • Wilford Hall Medical Center
    6 min drive
  • Lackland Air Force Base
    9 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    20 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Best Western Plus Lackland Hotel & Suites

San Antonio hotel with bar/lounge
Along with an indoor pool, this hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Plus Lackland Hotel & Suites offers 77 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Lackland Hotel & Suites features an indoor pool and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Best Western Plus Lackland Hotel & Suites has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Best Western Plus Lackland Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1003 reviews" "
Rating 8 - Good. 247 out of 1003 reviews" "
Rating 6 - Okay. 90 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 38 out of 1003 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Milton, Garmisch-Partenkirchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked that it was pet friendly. We had a good size room and everything was clean and comfortable. We’ll definitely stay again before a flight out of Frankfurt.
Stayed 7 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility.
Stayed 3 nights in Aug 2024

8/10 Good

Arturo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Johnny

Traveled with partner
Liked: Property conditions & facilities
Clean quiet and comfortable. We will be back!
Stayed 1 night in Aug 2024

8/10 Good

Alondra

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Dirty bed, dirty drawers with other peoples clothing
Stayed 1 night in Aug 2024

8/10 Good

jane

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast was very good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Air Force Base
Stayed 3 nights in Jul 2024

8/10 Good

William

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Stayed 2 nights in Jul 2024

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and close to the base
Stayed 2 nights in Jul 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. While not new, it was adequate. I didn't use the pool or exercise room but they appeared to be in good condition. Breakfast was adequate and served on time.
Stayed 3 nights in Jul 2024

10/10 Excellent

Samer, Orlando

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Craig

Stayed 2 nights in Jul 2024

10/10 Excellent

Nelly

Stayed 1 night in May 2024

8/10 Good

Pamela

Traveled with family
Liked: Staff & service, room comfort
Fair Stay!
Basically every thing was okay, but the bathroom was not a goid experience, as stated in other reviews the rust and poorly done repairs is very disappointing also the shower was useless. The water was dribbling out of the shower. And no force of water at all
Stayed 1 night in Jul 2024

2/10 Terrible

Cindi

Disliked: Amenities
Every item was rusted the chairs and the doorknobs
Stayed 2 nights in Jun 2024

10/10 Excellent

Josh

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was fine.
Stayed 4 nights in Jun 2024

8/10 Good

Elizabeth

Stayed 3 nights in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

James Howard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Jul 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
This was a trip for Air Force graduation. The location of the hotel was perfect. The staff were very friendly and helpful. All amenities were greatly appreciated and the room was comfortable and clean.
Stayed 3 nights in Jul 2024

8/10 Good

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the house keeper was great always had new towels and cleaned every day with a smile on her face .front desk was very friendly and welcoming
Stayed 3 nights in Jul 2024