Best Western Plus Roland Inn & Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Roland Inn & Suites

Exterior
In-room safe, desk, iron/ironing board, cribs/infant beds
In-room safe, desk, iron/ironing board, cribs/infant beds
Outdoor pool, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Pool

Explore the area

Map
333 Roland Avenue, San Antonio, TX, 78210
  • Freeman Coliseum
    ‪4 min drive‬
  • Frost Bank Center
    ‪4 min drive‬
  • Alamodome
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Roland Inn & Suites

3-star San Antonio hotel close to Frost Bank Center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Plus Roland Inn & Suites offers 69 air-conditioned accommodations with safes and complimentary newspapers. 43-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Roland Inn & Suites features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Roland Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Plus Roland Inn San Antonio
Best Western Plus Roland Inn
Best Western Plus Roland San Antonio
Best Western Plus Roland
Plus Roland & Suites Antonio
Best Western Plus Roland Inn & Suites Hotel
Best Western Plus Roland Inn & Suites San Antonio
Best Western Plus Roland Inn & Suites Hotel San Antonio

Best Western Plus Roland Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1000 reviews" "
Rating 8 - Good. 220 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 61 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet area. Would definitely go back.
Stayed 1 night in Oct 2024

10/10 Excellent

Transito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick in & out, nice rooms, excellent staff Plus
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Stayed 1 night in Sep 2024

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested front desk to turn up water heater temp due to barely warm water. Not sure what the issue was because also had the same issue the next day.
Stayed 2 nights in Oct 2024

4/10 Poor

Luis

Traveled with family
Disliked: Staff & service
Rooms were not ready for check in at 3:05 even when they advertise their clock in time is at 3 pm. When asked why they were not ready for us, they were quick to give us an attitude and said they do clock ins after 3:15pm. Following day, they didn’t perform room service we asked for even when we made them aware room was ready for cleaning since 8 am. Room was available for cleaning from 8 am to 1:30 pm and still missed the opportunity to do their job.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water temperature on the 4th floor never got hot, but it was warm enough for a comfortable shower. Other than that, great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Coriene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would have given a 5 star but our room when it was cleaned they never stock us up with shampoo conditioner lotion and coffee and towels. We had to call the help desk and they said they would bring it to our room we waited 2 hours and nothing we had to go to the front desk and get it our self. Other than that it was fine.
Stayed 3 nights in Oct 2024

10/10 Excellent

Theresa

It was a wonderful stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Yerania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the area no more than a 15 min ride to all the attractions
Stayed 2 nights in Oct 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shiran

Stayed 2 nights in Aug 2024

10/10 Excellent

Vanity

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Amenities
Everyone was super friendly and helpful . The property and hotel was very clean and pretty. The price was as great too! Also the most comfortable beds , sheets and pillows ever ! I come to San Antonio every few months and I'll be staying here again for sure !
Stayed 3 nights in Sep 2024

2/10 Terrible

Steven

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our room smelled of mold, the bed was paper thin and very uncomfortable. The shower door was not on the track and not level so it wouldnt keep closed. There was mold on the ice bucket as well.
Stayed 2 nights in Sep 2024

8/10 Good

mark

Liked: Cleanliness, amenities
I arrived late in the evening and there was no one at the front desk. I waited about 15 minutes and someone finally showed up. He said he was busy doing laundry. So this tells me either the hotel is short staffed, or the hotel is asking its employees to do two jobs at once. Also, the room had some excessive wear and tear. On the positive side, the breakfast buffet was very good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Leolin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect !
Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Aurora

Stayed 1 night in May 2024