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Best Western Plus Roland Inn & Suites

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Plus Roland Inn & Suites

Stylish hotel with a clean, organized design and ample parking.
Relax in this inviting space with a sofa, framed art, and a large window.
Reception area with a central desk, pendant lights, and a large window offering a view of the surrounding greenery.
Relax by the clear pool surrounded by a tiled deck, featuring a metal ladder for easy access and comfortable lounge chairs and umbrellas.
Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
333 Roland Avenue, San Antonio, TX, 78210
  • Frost Bank Center
    ‪4 min drive‬
  • Alamodome
    ‪4 min drive‬
  • River Walk
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Room amenity

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Room amenity

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(24 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Roland Inn & Suites

3-star San Antonio hotel close to Frost Bank Center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Plus Roland Inn & Suites offers 69 air-conditioned accommodations with safes and complimentary newspapers. 43-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Roland Inn & Suites features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Roland Inn & Suites is a smoke-free property.

A complimentary full breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Plus Roland Inn San Antonio
Best Western Plus Roland Inn
Best Western Plus Roland San Antonio
Best Western Plus Roland
Plus Roland & Suites Antonio
Best Western Plus Roland Inn & Suites Hotel
Best Western Plus Roland Inn & Suites San Antonio
Best Western Plus Roland Inn & Suites Hotel San Antonio

Best Western Plus Roland Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 619 out of 1002 reviews
Rating 8 - Good. 213 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

kenneth

Stayed 4 nights in Apr 2025

4/10 Poor

michelle

Liked: Staff & service
Disliked: Cleanliness
We did not expect a 5-star hotel. The sheets were noticeably stained and in the morning found small roaches in our room. The front desk staff were polite. The owner really needs to invest into their hotel and not just see it as a moneymaker.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Dont really know how this has such high ratings it was very average at everything. Not terrible but not that great. Location isnt the greatest, no restaurants close by except for wataburger. Not that safe of an area either. Someones car got broken into in the parking lot over night. If im going thu dan antonio again i would probabky chooses somewhere else for $10 more
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Stay was great

The room was great however the bathroom door kept closing and wouldn't stay open and one of the bathroom bulbs needs replacement
Stayed 1 night in Apr 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice customer service
Stayed 1 night in Mar 2025

8/10 Good

Gabriella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Shower could use a little bit water pressure, otherwise great stay 👍
Stayed 2 nights in Mar 2025

10/10 Excellent

sylvia

Stayed 1 night in Mar 2025

10/10 Excellent

Hania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and nice! Clean!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in issue

I gave this hotel 3 stars primarily due to a very disappointing check-in experience. After a long drive, I arrived on time but had to wait over an hour to get my room. I was told there was an audit error with the bookings, and it seemed I wasn’t the only one affected—a couple was having the same issue. Deborah assisted me, and while I understand these things happen, I feel she could benefit from additional training in handling situations like this. The issue was eventually resolved after they contacted IT support, but I wish that call had been made sooner to avoid the delay. Unfortunately, I wasn't offered anything for the inconvenience, and I only received an apology after asking for an explanation. On a positive note, the hotel itself is wonderful. The cleaning and breakfast staff were friendly, helpful, and truly made a difference. I really appreciated their kindness and hard work.
Stayed 2 nights in Mar 2025

2/10 Terrible

Leighandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Bed wasn’t comfortable and upon check in they charged my car $75 incidentals front desk explained to us that they had to start charging for that because if they didn’t then it would get taken out there check the room wasn’t even worth what we paid plus an additional charge for incidentals. Beds were terrible. When we walked in our room it smelt bad and had a bad odor. Pressure from water was horrible no hot water
Stayed 1 night in Mar 2025

10/10 Excellent

Shavetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

THOMAS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were doublev charged.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are very well trained!
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Mar 2025

10/10 Excellent

Domingo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel recommend it

Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Dining is great
Stayed 1 night in Feb 2025

8/10 Good

Henry

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Floroniquia

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more parking, the staff is always so friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went in for a 1 night stay & everything was nice & clean. Staff was very nice as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Stayed 1 night in Mar 2025