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Candlewood Suites San Antonio Airport by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites San Antonio Airport by IHG

1 bedroom, down comforters, desk, laptop workspace
1 bedroom, down comforters, desk, laptop workspace
BBQ/picnic area
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Free airport shuttle

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪2 min drive‬
  • San Antonio Zoo and Aquarium
    ‪6 min drive‬
  • Alamo
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, down comforters, desk, laptop workspace

Suite, 1 Bedroom

8.4 out of 10
Very good
(9 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, down comforters, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, down comforters, desk, laptop workspace

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, down comforters, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.0 out of 10
Very good
(32 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, down comforters, desk, laptop workspace

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, down comforters, desk, laptop workspace

Studio Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, down comforters, desk, laptop workspace

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, down comforters, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.2 out of 10
Very good
(53 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Premium bedding, desk, laptop workspace, blackout drapes

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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.1 out of 5, Very Good, (1015)
$101 nightly
The price is $101 total
includes taxes & fees
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About this property

Candlewood Suites San Antonio Airport by IHG

Hotel in Uptown
This hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Weekly housekeeping is available.
Candlewood Suites San Antonio Airport by IHG offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Candlewood Suites San Antonio Airport by IHG features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite uncovered self parking is complimentary.

Candlewood Suites San Antonio Airport by IHG has designated areas for smoking.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 7:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Books
  • Games
  • Outdoor pool
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (34 inches high)
  • Raised toilet seat (31 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites San Antonio Airport Hotel
Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport San Antonio
San Antonio Candlewood Suites San Antonio Airport Hotel
Hotel Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport San Antonio
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites San Antonio
Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport by IHG Hotel
Candlewood Suites San Antonio Airport an IHG Hotel
Candlewood Suites San Antonio Airport by IHG San Antonio
Candlewood Suites San Antonio Airport by IHG Hotel San Antonio

Candlewood Suites San Antonio Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 474 out of 1020 reviews
Rating 8 - Good. 230 out of 1020 reviews
Rating 6 - Okay. 123 out of 1020 reviews
Rating 4 - Poor. 77 out of 1020 reviews
Rating 2 - Terrible. 116 out of 1020 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived in San Antonio for almost 10 years and I always stay at Candlewood Suites when I visit San Antonio. Good location, quiet, ample parking, good price.
Stayed 2 nights in Apr 2025

8/10 Good

Julio

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jeffrey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a two bed room. They gave that away. Had 3 people who had to share a king bed.

10/10 Excellent

Dillon-Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable home away from home

Nice stay
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room was spacious and clean. The water pressure was pretty good and the bed comfortable.
Stayed 5 nights in Apr 2025

4/10 Poor

Kenneth

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Danelia

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Amenities
Clean and very polite staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Kenny

Stayed 2 nights in Mar 2025

10/10 Excellent

Adriana

Stayed 4 nights in Mar 2025

6/10 Okay

Dylan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Very friendly when coming in, room was clean. Nice surroundings and very close to the mall and great food.
Stayed 2 nights in Mar 2025

2/10 Terrible

Veronica Lashun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you demand to be placed in your correct room. The staff was no help at all. The dishes in the room are dirty so please wash them before you use them. The TV is a standard TV, which means you can not watch your Netflix at all. The staff do not like our kind there. When you know you know. The reason I was not placed in my correct room.
Stayed 3 nights in Mar 2025

10/10 Excellent

SMITHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good room, comfortable, great amenities

Great trip. Hotel was good but stove etc was sub par and it wasn't communicated clearly to us before that we could borrow things like insta pot, small grills etc. Wish we had known earlier. AC was not in best condition but we made do
Stayed 2 nights in Mar 2025

8/10 Good

Rattanady

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great space

Excellent and comfortable hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Weldon, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the airport
Stayed 1 night in Mar 2025

10/10 Excellent

carolyn

Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon Marie

Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Fire Alarm at 2am daily!!

Raj the owner is not a man of his word!! He clearly only cares about making money and not his guests...so beware if you have any issues here they will not be addressed!!! I was at this hotel for a 3-night stay, and during the first two nights the fire alarm was going off in my room between 1:00 a.m. to 2:00 a.m., and again between 7:30 a.m. and 8:00 a.m. It would also go off during random times throughout the day. Imagine getting woke up to that daily. The hotel was completely booked so they cannot move me to another room until Sunday around 2pm... which was my last night there. I spoke to the owner Raj and I told him I would want one night comped, which I believe is more than fair... He told me to write down my information and that he would contact me in the morning.... which you guessed it---DIDNT HAPPEN! I wanted to give him the benefit of the doubt that he would actually contact me and do the right thing... But I know that he wouldn't because why not take care of it right then and there while I'm here in front of you...IF you were going to do the right thing? You are the owner and the decision is yours!! I called to follow up this afternoon and was of course given the run around that he's not available and when asked when he would be available....the answer is....we never know.... typical. You have trained your staff well!!!! Based on my treatment from staff and owner I cannot recommend this hotel and would advise you to go where you are treated like a guest-not $
Stayed 3 nights in Mar 2025

2/10 Terrible

Israel

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fantastic, fridge had a vibration but still a great affordable place to stay 9/10
Stayed 7 nights in Mar 2025