Candlewood Suites San Antonio NW Near Seaworld, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites San Antonio NW Near Seaworld, an IHG Hotel

Exterior
Property amenity
Full-size fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Exterior
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
9502 Amelia Pass, San Antonio, TX, 78254
  • Dub Farris Athletic Complex
    5 min drive
  • University of Texas at San Antonio
    5 min drive
  • National Shooting Complex
    9 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    28 min drive

Room options

Studio Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Candlewood Suites San Antonio NW Near Seaworld, an IHG Hotel

Hotel in Far West Side
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Weekly housekeeping is available.
Candlewood Suites San Antonio NW Near Seaworld, an IHG Hotel offers 81 air-conditioned accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Candlewood Suites San Antonio NW Near Seaworld, an IHG Hotel features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. This business-friendly hotel also offers barbecue grills, a picnic area, and concierge services. Onsite self parking is complimentary.

Candlewood Suites San Antonio NW Near Seaworld, an IHG Hotel is a smoke-free property.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites San Antonio Northwest Seaworld
Candlewood Suites San Antonio Northwest Seaworld Hotel
Candlewood Suites Seaworld Hotel
Candlewood Suites Seaworld
Candlewood Suites San Antonio Northwest Near Seaworld
Candlewood Suites San Antonio NW Near Seaworld an IHG Hotel
"Candlewood Suites San Antonio NW Near Seaworld an IHG Hotel"

Candlewood Suites San Antonio NW Near Seaworld, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 206 out of 372 reviews" "
Rating 8 - Good. 86 out of 372 reviews" "
Rating 6 - Okay. 45 out of 372 reviews" "
Rating 4 - Poor. 17 out of 372 reviews" "
Rating 2 - Terrible. 18 out of 372 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ms.

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(: great place to stay, the girls at the front desk allowed me to check in an hour early and made my dog feel welcome!!! Will come back every time I stay at San Antonio!!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, could have offered a complimentary muffin or something to go.
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Charles David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, unfortunately there is no continental breakfast. But all good and clean
Stayed 1 night in Sep 2024

2/10 Terrible

Romeo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here…stay away…dirty and the staff is terrible.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

8/10 Good

Dawn Dugger Woodin

Traveled with partner
Liked: Staff & service, amenities
It was a nice property very conveinent to get to but it was noisy and you could the other guests next to us. Other than that the room was very nice and clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Stayed 5 nights in Jun 2024

6/10 Okay

Hortencia

Traveled with group
Full kitchen/not very clean No ice machine
Stayed 1 night in Jun 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Martina

Stayed 1 night in Mar 2024

6/10 Okay

Lonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

Joel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our carpet inside the room was super wet due to the air conditioning no other rooms was available and the walls had mold around the air unit
Stayed 1 night in May 2024

6/10 Okay

Leonor

Not for eveyone
Stayed 3 nights in May 2024

8/10 Good

Olatunde, Mansfield

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family had a great time, the room is neat and the environments. Great staff and proactive receptionists
Stayed 3 nights in May 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Did not meet my expectations. The room had 1 kitchen type chair that was not comfortable to sit it. My daughter had asked the desk for a comfortable chair for me. When I got back another kitchen type chair was provided, not much better than the 1st one. The water pressure in the shower was less than desireable (mentioned to front desk). Sorry to say I have been more comfortable in motel/hotels for half the price.
Stayed 4 nights in Apr 2024

6/10 Okay

Leo

Traveled with family
My rooms weren't ready i had to communicate with the cleaning lady because the front off lady didn't know Spanish and looking for rooms that were ready then it wasn't
Stayed 1 night in May 2024

10/10 Excellent

Erik

Stayed 2 nights in Mar 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay there again
Stayed 3 nights in Mar 2024

2/10 Terrible

Trinidad

Traveled with pets, Traveled with family
Disliked: Cleanliness
This Candlewood San Antonio TX on 9502 Amelia pass. They charged my bank card 3 times within 24hrs. 2 when we checked in .and noticed that we were charged times and on todays day i received an alert from my bank and another charge from Candlewood suites for 116.00 The ass kicker is i booked and pain in full through Expedia. So the only thing i was needed to be changed was cleaning deposit. Time to put this hotel on ALERT. We notice the 2 charges that night on Friday and today, Monday 08 of 2024 . I received an alert from my bank. And there was a 3rd charge for 116plus, and on Friday a charge of 92.00 and 25.00 need to fight to make this right Candlewood suites in San Antonio TX on 9502 Amelia Pass and 1604 address
Stayed 2 nights in Jan 2024

6/10 Okay

Yalonda

Stayed 1 night in Dec 2023

2/10 Terrible

Charlene

Liked: Cleanliness, amenities
We witnessed 2 vehicles getting broken in one one night within min from each other. The person working at the desk mentioned it happened every week.
Stayed 1 night in Dec 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 3 nights in Nov 2023