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Candlewood Suites San Antonio Schertz by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites San Antonio Schertz by IHG

Property amenity
Lobby
Individually decorated, desk, laptop workspace, blackout drapes
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
17145 N Interstate 35 Frontage Road, Schertz, TX, 78154
  • Randolph Air Force Base
    ‪8 min drive‬
  • Joint Base San Antonio
    ‪8 min drive‬
  • Natural Bridge Caverns
    ‪17 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Communication)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Communication)

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Individually decorated, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Communication)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

Individually decorated, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

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About this property

Candlewood Suites San Antonio Schertz by IHG

Schertz hotel with outdoor pool
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a seasonal outdoor pool are onsite.
Candlewood Suites San Antonio Schertz by IHG offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Candlewood Suites San Antonio Schertz by IHG provides a fitness center and a children's pool. The hotel offers a snack bar/deli. This hotel offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Candlewood Suites San Antonio Schertz by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from January to January
Pool access available from 6:30 AM to 9:00 PM

Property is also known as

Candlewood Suites San Antonio Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel
Candlewood Suites San Antonio Schertz an IHG Hotel
Candlewood Suites San Antonio Schertz by IHG Schertz
Candlewood Suites San Antonio Schertz by IHG Hotel Schertz

Candlewood Suites San Antonio Schertz by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 135 out of 232 reviews
Rating 8 - Good. 44 out of 232 reviews
Rating 6 - Okay. 21 out of 232 reviews
Rating 4 - Poor. 15 out of 232 reviews
Rating 2 - Terrible. 17 out of 232 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well laid out bathroom. Comfortable bed and great A/C.
Stayed 1 night in Dec 2024

10/10 Excellent

joey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean room and property all together
Stayed 2 nights in Dec 2024

8/10 Good

Tausha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hallways smelled on the 2nd floor. I could hear the people in the room next to me. Bed was uncomfortable and the pillows were awful.
Stayed 1 night in Dec 2024

10/10 Excellent

Brianne

Stayed 1 night in Oct 2024

10/10 Excellent

Araceli

Stayed 1 night in Oct 2024

10/10 Excellent

Rubin, Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Sep 2024

4/10 Poor

Dulce

Stayed 2 nights in Aug 2024

10/10 Excellent

ricardo

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For price, place is very nice
Stayed 1 night in Sep 2024

2/10 Terrible

Lilah

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Outside was filthy entry way smelled like dog piss in elevators smelled like dog piss
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Stayed 13 nights in Jul 2024

2/10 Terrible

Cory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Car got broke into on hotel property
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. We got the double queen bed room and it was a very big room. Felt like a home away from home.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 6 nights in Apr 2024

10/10 Excellent

Hillary

Stayed 1 night in Jul 2024

8/10 Good

Oscar

Stayed 1 night in Jun 2024

2/10 Terrible

Aldo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Melvin Armando

Stayed 7 nights in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really friendly and they went advice and beyond for us.
Stayed 2 nights in May 2024

10/10 Excellent

Jose R

Stayed 7 nights in May 2024

10/10 Excellent

Jose R

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Room dirty had to leave and book a different hotel.
Stayed 1 night in Apr 2024