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Candlewood Suites San Antonio Schertz, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites San Antonio Schertz, an IHG Hotel

Property amenity
Individually decorated, desk, laptop workspace, blackout drapes
Exterior
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
17145 N Interstate 35 Frontage Road, Schertz, TX, 78154
  • Cibolo Creek - Schertz Trailhead
    ‪8 min drive‬
  • Randolph Air Force Base
    ‪8 min drive‬
  • Joint Base San Antonio
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Accessible (Communication)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Communication)

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Individually decorated, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Communication)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Individually decorated, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

Individually decorated, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Schertz

Pool
Breakfast included
Pet friendly
Parking included
4.4 out of 5, Excellent, (678)
The price is $103
per night
$118 total
includes taxes & fees
Jan 25 - Jan 26
Hampton Inn & Suites Schertz

About this property

Candlewood Suites San Antonio Schertz, an IHG Hotel

Schertz hotel with outdoor pool
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a seasonal outdoor pool are onsite.
Candlewood Suites San Antonio Schertz, an IHG Hotel offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Candlewood Suites San Antonio Schertz, an IHG Hotel provides a fitness center and a children's pool. The hotel offers a snack bar/deli. This hotel offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Candlewood Suites San Antonio Schertz, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from January to January
Pool access available from 6:30 AM to 9:00 PM

Property is also known as

Candlewood Suites San Antonio Schertz
Candlewood Suites San Antonio Schertz, an IHG Hotel Hotel
Candlewood Suites San Antonio Schertz, an IHG Hotel Schertz

Candlewood Suites San Antonio Schertz, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 132 out of 229 reviews" "
Rating 8 - Good. 44 out of 229 reviews" "
Rating 6 - Okay. 21 out of 229 reviews" "
Rating 4 - Poor. 15 out of 229 reviews" "
Rating 2 - Terrible. 17 out of 229 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Dulce

Stayed 2 nights in Aug 2024

10/10 Excellent

ricardo

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For price, place is very nice
Stayed 1 night in Sep 2024

2/10 Terrible

Lilah

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Outside was filthy entry way smelled like dog piss in elevators smelled like dog piss
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Stayed 13 nights in Jul 2024

2/10 Terrible

Cory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Car got broke into on hotel property
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. We got the double queen bed room and it was a very big room. Felt like a home away from home.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 6 nights in Apr 2024

10/10 Excellent

Hillary

Stayed 1 night in Jul 2024

8/10 Good

Oscar

Stayed 1 night in Jun 2024

2/10 Terrible

Aldo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Melvin Armando

Stayed 7 nights in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really friendly and they went advice and beyond for us.
Stayed 2 nights in May 2024

10/10 Excellent

Jose R

Stayed 7 nights in May 2024

10/10 Excellent

Jose R

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Room dirty had to leave and book a different hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Arthur, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful! Next to the freeway with construction made some rooms noisy. Some of the pots and pans were worn and could use replacements. The shower curtains could be longer to keep the shower water in the tub. The pullout bed was slightly better than sleeping on the floor. Overall, good. Would stay there again.
Stayed 7 nights in Apr 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were all incredibly kind and helpful! The room was clean and comfortable with everything we needed to cook meals. Will stay here on our next trip to San Antonio!
Stayed 5 nights in Mar 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay🤓
Great room, a lot of traffic noise. The ice maker in freezer did not work. We did not need a whole lot of ice anyway. Overall a really good room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Check in was very easy.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronnie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2024

6/10 Okay

Amy

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Parking is limited and small
Stayed 2 nights in Mar 2024