Comfort Inn and Suites Near Medical Center

2.5 star property

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Photo gallery for Comfort Inn and Suites Near Medical Center

Suite, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, cribs/infant beds
Indoor pool
Front of property
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6039 IH 10 West, Exit #565B-Vance Jackson Rd, San Antonio, TX, 78201
  • North Star Mall
    ‪7 min drive‬
  • River Walk
    ‪8 min drive‬
  • San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard King

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn and Suites Near Medical Center

San Antonio hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a 24-hour front desk, and a computer station.
Comfort Inn and Suites Near Medical Center offers 82 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to an indoor pool, Comfort Inn and Suites Near Medical Center provides a hot tub and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and express check-out. Complimentary self parking is available on site.

Comfort Inn and Suites Near Medical Center is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment at time of booking the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 60 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Comfort Inn Medical Center IH10 West
Comfort Inn Medical Center IH10 West San Antonio
Comfort Medical Center IH10 West
Comfort Medical Center IH10 West San Antonio
Comfort Inn Suites San Antonio
Comfort Suites San Antonio
Comfort Inn Suites Near Medical Center IH10 West

Comfort Inn and Suites Near Medical Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 544 out of 1424 reviews
Rating 8 - Good. 268 out of 1424 reviews
Rating 6 - Okay. 215 out of 1424 reviews
Rating 4 - Poor. 175 out of 1424 reviews
Rating 2 - Terrible. 222 out of 1424 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Jesse

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Over all, I had an okay stay at this hotel. I felt safe, I loved the indoor pool and I appreciated the free breakfast! I did have issues with the cleanliness of my room. There was a small live roach that I had to kill, there were 2 pubic hairs tangled in my wash cloth, and the other cloth had a brown spot on it, so I did not trust any of the towels. I also did not appreciate the rude front desk clerk at checkout. He was on a personal call when I approached the counter. I told him I was ready to check out. He took the key card, made no eye contact and continued speaking in Arabic or similar language. I asked him if I was good to go and he looked at me annoyingly and shook his head.
Stayed 2 nights in Feb 2025

4/10 Poor

Andrew

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Room was very musty smelling and was a non smoking room that smelt like cigarettes. Not very clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

jerry

Traveled with partner
Liked: Amenities, property conditions & facilities
Needed some upgrades but very comphy beds and clean
Stayed 1 night in Feb 2025

2/10 Terrible

Destiny

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls were dirty, cockroach in the restroom. My nephew woke up with bed bug bites. The rooms smelled musty. The front desk person was really rude and on his phone instead of paying attention to people checking in. I called to ask a question and was cut off, couldn’t even finish asking my questions without getting cut off.
Stayed 1 night in Feb 2025

4/10 Poor

Joe

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not stay here again. Smelled bad and staff couldn't understand you and had terrible attitudes. Price ok if you can stand the stink. Typical comfort suites
Stayed 1 night in Feb 2025

8/10 Good

Dustin, corpus christi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean odor-free room and property. Parking lot was well lit and safe. Bed was very comfortable. The Breakfast was the worst I have ever tasted and the coffee was equally terrible. The good news is there is an IHOP 10 feet away so skip it and head there.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family

ok

We had to be moved to another room because the bathroom was flooded. Also, room 113 had rouches.
Stayed 1 night in Feb 2025

2/10 Terrible

Savannah

Traveled with family
Disliked: Staff & service

Save your money

I booked with Hotels.com and planned accordingly money wise. I tried calling before hand twice to see if anyone could answer any questions but no luck. Once I arrive the guy at the front desk looks aggravated that we are there and he has to help. He continues to complain about us to someone on the phone about us as he demanded $50 for check-in deposit. I did not plan this when I planned for the day out and it completely cut into our first evening. Breakfast was pathetic as well, everything ran out by 7:30 and we got nothing but cereal (which we ran out of milk before we could fill our bowl) and a couple sausages. If I would’ve known what I know now I would’ve saved the 40 dollars (90 including the room fee) and gone to the motel 6 up the road.
Stayed 1 night in Feb 2025

6/10 Okay

Raquel, Bastrop

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was very very limited, not even bananas , and the waffle batter dispenser made a whole mess when dispensing it
Stayed 1 night in Feb 2025

10/10 Excellent

Mackayla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Yuxi

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Angela

Disliked: Staff & service
The property was fine. The room had a weird smell. The front desk guy was very rude. Did not explain NOTHING Tto me about the hotel. What time is breakfast, what time the pool closes. Made me feel uncomfortable being here. I should ask for a redund. Also he was on the phone and never put it down he kept talkimg to the person he was on the with area closes
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance was singular, yet it led to a pool area that felt both inviting and expansive. The atmosphere inside was warm and welcoming, with sunlight filtering through the large windows, casting a gentle glow on the shimmering water. As I settled in, I found myself fully immersed in the serenity of the space, allowing all my worries to fade away. My time here was truly enjoyable, and I felt a profound sense of relaxation enveloping me in this delightful oasis.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Destiny

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Keela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Jan 2025

2/10 Terrible

Minal

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not good
Stayed 2 nights in Feb 2025

6/10 Okay

Laura

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms were ñive
Stayed 1 night in Jan 2025

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

quang

Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Thalia

Stayed 1 night in Feb 2025

10/10 Excellent

SHIBANI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Adriana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I was extremely disappointed with our stay. As soon as we walked down the hallway, there was an unpleasant odor. The room appear “clean” at first glance, but while unpacking, I discover to roaches, which was beyond disgusting. The bathroom was okay, but it was clear that it needed some improvements. The air conditioning also was not working properly. When I was hanging some clothes, I noticed grafitti on the walls, which was unsettling. We were staying on the second floor, and it was impossible to get any rest because of the loud noises coming from the 3rd floor. We tried calling the front desk multiple times, but no one ever answer. We even went to the 3rd floor and knocked on doors to ask people to keep the noise down. Breakfast was also poor. They only options were waffles, and while I saw eggs I didn’t dare to try them. The orange juice was watery. Honestly, I want to leave since we arrived, but wasn’t sure if I could cancel and get a refund due to the poor cleanliness of the room. I fell foolish for not reading the reviews before booking this stay.
Stayed 2 nights in Jan 2025

2/10 Terrible

Esmeralda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived to the place just to be giving the wrong room and walked in on people when they were busy in their room got our own room just for it to be dirty filthy and had pee stains never again
Stayed 2 nights in Jan 2025