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Comfort Suites Alamo - Riverwalk

3.0 star property

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Photo gallery for Comfort Suites Alamo - Riverwalk

Interior
Property entrance
Exterior
Property grounds
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet friendly
$95
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
505 Live Oak Street, San Antonio, TX, 78202
  • Place, Shops at Rivercenter
    ‪5 min walk‬
  • Place, Alamo
    ‪8 min walk‬
  • Place, River Walk
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

7.4 out of 10
Good
(61 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Alamo - Riverwalk

3-star hotel in Downtown San Antonio
This hotel features a fitness center, a 24-hour business center, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Alamo - Riverwalk offers 89 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. A complimentary manager's reception is offered on select days. Event facilities measuring 797 square feet (74 square meters) include conference space. This Mediterranean hotel also offers a fitness center, gift shops/newsstands, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).
A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 797 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 5 floors
  • Built in 2009
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place a credit or debit card authorization on bookings. No cash deposits accepted.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Alamo
Comfort Suites Alamo Hotel
Comfort Suites Alamo Hotel Riverwalk
Comfort Suites Alamo Riverwalk Hotel San Antonio
Comfort Suites Riverwalk
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo Riverwalk Hotel
Comfort Suites Alamo Riverwalk San Antonio
Comfort Suites Alamo Riverwalk
Comfort Suites Alamo - Riverwalk Hotel
Comfort Suites Alamo - Riverwalk San Antonio
Comfort Suites Alamo - Riverwalk Hotel San Antonio

Comfort Suites Alamo - Riverwalk Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 407 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 93 out of 1002 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
The receptionist remained on the phone the entire registry talking about work drama from the night before. Our toilet clogged and was unusable. No one was able to fix it nor did they have a quality plunger for us to use. Every white surface was clean. But the every non-white surface was covered in grit and chunks. I had to clean it myself before we settled in. The parking lot smelled like urine and trash. The location is great for exploring San Antonio. After getting use to the urine smell outside, it felt safe enough. This is not a deal. It is inexpensive for a reason.
Stayed 2 nights in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nicholas, Ochopee

Traveled with partner
Only issue was the homeless people outside the hotel
Stayed 4 nights in Jul 2025

8/10 Good

James

Stayed 3 nights in Jul 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the people were nice no complaints
Stayed 1 night in Jul 2025

4/10 Poor

Barrett

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This property is just a row on a spreadsheet

Yikes. Just yikes. This is a business case on what happens when a hotel is just a row on some investors spreadsheet who is squeezing the investment for every drop of net income. Avoid! Nice staff though. They were trying at least.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

David, Roswell

Stayed 1 night in Jul 2025

8/10 Good

Abdoul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The shower was very old and outdated
Stayed 3 nights in Jul 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
PRO'S- the staff was very friendly. Everyone spoke to you but the manager. The pool was very nice and relaxing The breakfast was good and had alot of options CONS-the room wasnt clean Found old wendys paper behind light Wasnt vaccum in the general area urine still on the toilet when you put the lid down The room stunk realllllllyyyyyyy bad (had to buy a deodorizer) Our room key deactivated every day
Stayed 3 nights in Jul 2025

10/10 Excellent

Autumn

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Excellent staff..
Stayed 3 nights in Jul 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the church, Riverwalk, lots of restaurants, and the Alamo
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a return when in San Antonio
Stayed 1 night in Jul 2025

2/10 Terrible

Jazmin

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The employees were nice, and hospitable. The property itself was horrible. When we arrived our keys didnt work. So they ended up giving us a pin to open the door instead. Then we went to the pool and the Hot Tub didn't work, no jets. It was hot.the little water fall in the pool and hot tub didnt work, false advertising. Then our room did not have hot water, the maintenance man couldn't fix it so they switched us rooms. In this room the tv need an attena to work. And the beds were horrible i didn't get a good rest is was so noisy with every move , even the smallest movement, very annoying and so uncomfortable. The wall paper was peeling of. It was so bad. Do not waste your money here. The employees were good and the breakfast was decent thats it. But its honestly not worth it. The pictures are way nicer than reality.
Stayed 1 night in Jul 2025

4/10 Poor

Idalia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

monica, Cedar hill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from riverwalk mall and the alamo
Stayed 4 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Everything was excellent but in my room 405 the bathtub is clogged hence water doesn't drain.
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 4 nights in Apr 2025

8/10 Good

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely nice, kind, knowledgeable, and convenient!
Stayed 2 nights in Jun 2025

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Good place but pricey more so for the convenience of being downtown
Stayed 1 night in Jun 2025