Country Inn & Suites by Radisson, San Antonio Medical Center, TX

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, San Antonio Medical Center, TX

Property amenity
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
8318 I-10 West, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪4 min drive‬
  • University of Texas Health and Science Center at San Antonio
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪10 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪8 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Non Smoking (Roll-in Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Country Inn & Suites by Radisson, San Antonio Medical Center, TX

3-star hotel in Medical Center District
An outdoor pool, a business center, and a meeting room are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Country Inn & Suites by Radisson, San Antonio Medical Center, TX offers 97 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an outdoor pool, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site.

Country Inn & Suites by Radisson, San Antonio Medical Center, TX is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Horizon San Antonio
Sleep Inn Medical Center Northwest Hotel San Antonio
Country Inn Suites by Radisson San Antonio Medical Center TX

Country Inn & Suites by Radisson, San Antonio Medical Center, TX Reviews

Reviews

6.6
Rating 10 - Excellent. 317 out of 1002 reviews
Rating 8 - Good. 181 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 124 out of 1002 reviews
Rating 2 - Terrible. 219 out of 1002 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness
.
Stayed 4 nights in Feb 2025

8/10 Good

Melissa

Stayed 3 nights in Feb 2025

6/10 Okay

Michael

Business traveler, Traveled with family
Liked: Amenities
Room was clean, decent sized shower, breakfast was okay. Only complaint is that there was broken glass in the parking lot, which made me worry about the safety of my vehicle.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mazda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

2/10 Terrible

mayra, laredo

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i appreciate is the staff from breakfast. Lupita was welcoming and very attentive. The rest of the experience was bad. First i reserved a roll in shower for wheelchair purpose. It was not honored. 2nd the room i was provided was not even cleaned. It was not serviced. 3rd the hotel smelled like sewer. 4th the hotel asked me on my experience, was told someone would get back with me and no one reached out. 5th the employees parked in the front, so we had to walk a big distance with walkers because we could not drive up to the front door.
Stayed 2 nights in Feb 2025

6/10 Okay

Sandra

Liked: Staff & service

Not the best

Gate was closed and didnt know to pull in and get close to get un so drove around in a circle until i called. The hallway smelled very must like wet carpet. tv didnt really work, some channels didnt have picture just sound shower head was very calcified
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible smell

We stayed on the 3rd floor and could smell the stench as soon as we got into the elevator. The floor wreaked of urine and the smell of dirty socks. We held our breaths to get to our room. Check in was unprofessional. The clerk was wearing street clothes..I would not have known he worked there. We will not stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Marta

Traveled with family
Liked: Staff & service

Not good

This place had a bad smell just as you walked in. The whole place had a bad odor and the rooms too. Not a good place to stay at.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location right next to I -10. Clean and quiet. Breakfast included was a plus.
Stayed 1 night in Jan 2025

8/10 Good

Jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent minus a weird smell in the elevator
Stayed 1 night in Jan 2025

6/10 Okay

Ariana, Laredo

Traveled with family and small children
Liked: Staff & service, amenities
The television wasn’t working. The outlets were also not working.
Stayed 1 night in Jan 2025

4/10 Poor

Tarah

Disliked: Cleanliness, property conditions & facilities, room comfort

I don’t know how this hotel is rated 8 stars??

The lobby and downstairs were nicely renovated and clean, breakfast was good. But the room and upstairs were absolutely disgusting. There was a literal huge bloodstain by the door of my room that looked like they barely tried to clean it, plus it was splattered all over the trim. Really gross. The carpets upstairs are very stained and nasty and it smells so funky. All of the surfaces in the room were dirty and needed to be wiped down. Shower had a bunch of hair on the ground.
The blood stain??
Stayed 1 night in Jan 2025

2/10 Terrible

Max

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was alright, but the staff either stole my friend's heartfelt gift bag from his girlfriend or they didnt check the contents of the bag properly before disposing of it. Either way it's unacceptable and i would not recommend anyone to come here. If you do stay here don't leave anything behind if you step out.
Stayed 2 nights in Jan 2025

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Anthony

Stayed 1 night in Jan 2025

8/10 Good

patricia

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness
.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Marla

Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 1 night in Jan 2025