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Crowne Plaza San Antonio Airport, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza San Antonio Airport, an IHG Hotel

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Restaurant
  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    3 min drive
  • Alamo Quarry Market
    4 min drive
  • Marion Koogler McNay Art Museum
    6 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    4 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool View

Room amenity

Standard Room, 1 King Bed, Pool View

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham San Antonio Airport

Pool
Hot Tub
Breakfast included
Free airport shuttle
3.9 out of 5, Good, (2760)
The price is $91
per night
$108 total
includes taxes & fees
Dec 7 - Dec 8
La Quinta Inn & Suites by Wyndham San Antonio Airport

About this property

Crowne Plaza San Antonio Airport, an IHG Hotel

3.5-star hotel in Uptown
An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a spa tub, a business center, and conference space. Housekeeping is available on request.
Crowne Plaza San Antonio Airport, an IHG Hotel offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club.
In addition to an outdoor pool, Crowne Plaza San Antonio Airport, an IHG Hotel provides a health club and a spa tub. The hotel offers a restaurant. This 3.5-star property offers access to a business center and 8 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 5000 square feet (465 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Crowne Plaza San Antonio Airport, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O-Nine Eats and Drinks - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Things to do

  • Health club
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5,000 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 578 out of 1017 reviews" "
Rating 8 - Good. 204 out of 1017 reviews" "
Rating 6 - Okay. 103 out of 1017 reviews" "
Rating 4 - Poor. 59 out of 1017 reviews" "
Rating 2 - Terrible. 73 out of 1017 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given all 5 starts. But during my stay the sink from the restroom kept running and wouldn’t turn off and leaked. Eventually got it to turn off and would just barely turn it on so it wouldn’t do it again. Also only one elevator was working and took over an hour on our check out day to be able to take all our stuff down and check out. Luckily they didn’t over charge but we were there past our check out time and that’s that we woke up and were ready before.
Stayed 2 nights in Jul 2024

4/10 Poor

Ronald

Stayed 3 nights in Aug 2024

2/10 Terrible

Oscar

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room issued was never cleaned
Stayed 1 night in Aug 2024

10/10 Excellent

AMY

Stayed 1 night in Aug 2024

10/10 Excellent

Facundo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Todos realmente genial , me Sorprendió la Habitación y la atención del staff
Stayed 1 night in Aug 2024

10/10 Excellent

Phu

Stayed 1 night in Aug 2024

8/10 Good

Patrick, corona

Traveled with family
Liked: Cleanliness, staff & service, amenities
Only 1 elevator working and according to another guest it's been that way for a while. Also the working elevator had no ventilation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Myisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
My stay was wonderful! The staff is always pleasant and helpful! The only place I will stay when in San antonio, the rooms are always clean and kept nice!.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin staff was very kind. We had a safe, clean room to sleep In before we left for an early flight the next morning. We will stay again if we have another early flight!
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people well mannered very clean very helpful I loved it!!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Crowne Plaza hotel on several occasions now this last stay should be my fourth stay, and the hotel was still clean , quiet, convenient, and staff available.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here last minute and the check in process was smooth and quick. The room wasn't spotless, found a few hairs in the shower and towels with make-up stains.
Stayed 1 night in Aug 2024

10/10 Excellent

Dalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but kept up to date and very clean. Front desk staff very friendly. Second time staying at this hotel and will definitely be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Stayed 2 nights in Aug 2024

4/10 Poor

Jan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff, not so great facility
The staff was great. Unfortunately the building needs a lot of attention. There was only one working elevator for guests and staff, so getting to and from the room was slow and uncomfortable. AC in the room was great, but seemed non-existent in the hallways. Pool was an uninviting shade of green and there was some sort of leak in the lobby ceiling. There was an OOO sign on one of the front doors and we had to have maintenance come re-attach the tp holder in our bathroom as soon as we checked in.
Stayed 2 nights in Aug 2024

6/10 Okay

armi

Traveled with family
Disliked: Staff & service, amenities
First thing that welcomes us when we open our room was a cockroach:( we requested to be transferred to a different room but we were told that they were overbooked that day. I also asked for a towel since we booked for 3 travelers and there were only 2 towels in the bathroom. Front desk staff kept saying they were “low on towels” and almost not willing to give us until I said something like “ so meaning one of us don’t get to take a shower then because you have no towel to spare?”…the air conditioning did not work. It was on fan the whole night and never kept the room cool. We woke up sweating at 4 am and was not able to go back to sleep after. We notified the front desk again about it, but said they can’t do anything until 7 am when the service staff comes to fix it.. first thing we did the next day was to check out and transferred to another hotel ..we cant imagine having to face the same ordeal!!! Whoever was working that night when we checked in was not very helpful..I hope management will do something about this to make customer service better
Stayed 2 nights in Jul 2024

8/10 Good

Ricky

Stayed 4 nights in Jul 2024

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Curtis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Guillermo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel looks to be the one where you stay before a flight. A little outdated but it served its purpose. Our AC was making a noise all night. That to me is the only negative thing I can recall.
Stayed 1 night in Jul 2024

8/10 Good

BOBBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast and parking
Stayed 2 nights in Jul 2024