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DoubleTree by Hilton San Antonio Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Exterior
Breakfast, lunch, dinner served; American cuisine, pool views
Exterior
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Gym
$89
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    ‪7 min walk‬
  • River Walk
    ‪15 min walk‬
  • Alamo
    ‪2 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(41 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton San Antonio Downtown

4-star hotel in Vista Verde South
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas. Change of bedsheets is available on request.
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
DoubleTree by Hilton San Antonio Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is available for a surcharge.

Event facilities measuring 9000 square feet (836 square meters) include conference space. This business-friendly hotel also offers a vending machine, a garden, and laundry facilities. Onsite parking is available (surcharge).

DoubleTree by Hilton San Antonio Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • So Frio

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)

Business services

  • 6 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 30.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel San Antonio Downtown
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DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 529 out of 1007 reviews
Rating 8 - Good. 204 out of 1007 reviews
Rating 6 - Okay. 116 out of 1007 reviews
Rating 4 - Poor. 82 out of 1007 reviews
Rating 2 - Terrible. 76 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Stayed 2 nights in May 2025

10/10 Excellent

Jose, Conroe

Stayed 2 nights in May 2025

10/10 Excellent

Marcela

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service, everyone was super attentive and friendly. Facilities were very clean and organized.
Stayed 2 nights in May 2025

10/10 Excellent

Collin

Stayed 1 night in Apr 2025

10/10 Excellent

Martha, Hidalgo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything looked clean and in order. The front desk clerks were very helpful and courteous. Will definitely book again.
Stayed 1 night in May 2025

10/10 Excellent

Lorena Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Layla

Stayed 2 nights in May 2025

10/10 Excellent

EDWARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Stayed 1 night in May 2025

4/10 Poor

Maya

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Rooms extremely small and so as the beds Elevator takes you could wait at least 10 15 min You can hear other guests from your room Wont book again here
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Amenities
good
Stayed 3 nights in May 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their 5 star welcome and customer service.
Stayed 2 nights in May 2025

2/10 Terrible

Juan

Traveled with family and small children
Liked: Staff & service
The tub in room 216 backs up water really bad leaving myself and my family to essentially take a shower while standing in dirty water that went above my ankles. Even 20 minutes after my shower, the tub still hadn't fully drained. The main light in the restroom was not a typicial bulb, it was a heat lamp giving off enough heat for my 6 foot self to feel as if my head was being burned while getting dressed after my shower. I should have read the description of the beds better, the mattresses are FULL SIZE, and not the typical queens in double bed rooms which did not allow for a comfortable sleep for my wife and I. I ended up sleeping on the floor to give my wife enough space to sleep comfortably. I unfortunately will not be choosing to stay at this location in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay definitely will come back
Stayed 1 night in May 2025

8/10 Good

eric

Stayed 1 night in May 2025

2/10 Terrible

Jose R.

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed at the motel was quoted a certain price on Expedia when arrived there they charge $30 a night for parking. I think it would be nice to know from Expedia or from this location before we book our reservations. Total rip off went from one price and they added a $30 For every night that we were there never doing this again very disappointed and frustrated
Stayed 1 night in May 2025

10/10 Excellent

rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Anna Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was acceptable and loved the shuttle convenience
Stayed 2 nights in Apr 2025

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Front desk Service Shuttle Drivers very Efficient, Room was Very Clean and cool when we arrived! Great Stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Elba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here it's right in the center of town and family...
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimora

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rudy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Clean, nice, comfort and safe!
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great... all around Hotel stay was great
Stayed 1 night in Apr 2025