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Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

Lobby
Terrace/patio
Exterior
50-inch flat-screen TV with cable channels, TV, DVD player
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
7610 South New Braunfels Avenue, San Antonio, TX, 78235
  • San Antonio Missions National Historical Park
    ‪5 min drive‬
  • San Antonio River
    ‪5 min drive‬
  • Alamodome
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

50-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

50-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

50-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

50-inch flat-screen TV with cable channels, TV, DVD player

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

50-inch flat-screen TV with cable channels, TV, DVD player

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

50-inch flat-screen TV with cable channels, TV, DVD player

Deluxe Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 50-inch flat-screen TV with cable channels, TV, DVD player

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Bathroom shower

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

50-inch flat-screen TV with cable channels, TV, DVD player

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

50-inch flat-screen TV with cable channels, TV, DVD player

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is $223
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About this property

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa

3.5-star hotel in Brooks City Base
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa offers 156 air-conditioned accommodations with DVD players and laptop-compatible safes. 50-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
PureSolSpa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
In addition to a full-service spa, Embassy Suites by Hilton San Antonio Brooks Hotel & Spa features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 19999 square feet (1858 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa has a restaurant serving breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Ninteen17

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites San Antonio Brooks City Base Hotel Spa
Embassy Suites Hilton San Antonio Brooks Hotel
Embassy Suites Hilton Brooks Hotel
Embassy Suites Hilton San Antonio Brooks
Embassy Suites Hilton Brooks
Embassy Suites by Hilton San Antonio Brooks Hotel Spa
Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Hotel

Embassy Suites by Hilton San Antonio Brooks Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1000 reviews
Rating 8 - Good. 174 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Gene

Stayed 1 night in Nov 2024

10/10 Excellent

Nuni

Stayed 1 night in Oct 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room Thermostat was broken on cool. Room was at 66 degrees. Turned it off but room got up to only 70 degrees. Notified front desk, next night we got up to 71 degrees.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angel

Stayed 2 nights in Oct 2024

8/10 Good

Abraham

Stayed 1 night in Oct 2024

10/10 Excellent

Alicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff super friendly and quick.
Stayed 1 night in Nov 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Julio C

Liked: Cleanliness, staff & service, property conditions & facilities
Soccer game
Stayed 1 night in Nov 2024

8/10 Good

Ray

Stayed 1 night in Oct 2024

8/10 Good

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the manager was a little bit rude when checking in.
Stayed 1 night in Oct 2024

10/10 Excellent

Khalani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. I love that breakfast was included but not just cold/stationary breakfast. There were waffles, eggs, potatoes, etc. that were served from the friendliest staff. The room was perfect. The only downside was that I couldn’t lock it, but I just put the door stopper in the way
Stayed 1 night in Oct 2024

10/10 Excellent

GREGORIO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Got a suite at a great price and the bed was comfy
Stayed 1 night in Sep 2024

10/10 Excellent

ASHLEY, ALICE

Stayed 1 night in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
7 Brew is right next to it!
Stayed 1 night in Oct 2024

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 2 nights in Oct 2024

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint we had was it was so cold in this hotel. Caught a head cold. I should have checked to see if the room was used for pets. also. Kept sneezing...
Stayed 3 nights in Oct 2024

10/10 Excellent

Gilbert, Bentonville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for an extended period of time due to a family member being hospitalized. The staff was absolutely wonder with my Dad
Stayed 5 nights in Jul 2024

10/10 Excellent

Beatriz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options at the hotel and spacious rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Feandrell

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024

6/10 Okay

Gloria

Liked: Cleanliness
Disliked: Staff & service, room comfort
Receptionists made the vibes so off!
The hotel was simple and modern and clean. The receptionists were cold and unwelcoming, when I asked whether our room was by an elevator the receptionist made a face like I bothered her for asking that simple question. I made my reservations on the hotels.com app it and said it was for a king sized bed suite however when we finally arrived to the room which was at the very end of the hotel level floor, it was a room with two full sized beds. I called to the front receptionist to confirm if maybe they gave us the wrong room but she said it was reserved as two bedroom suite, but yet on my receipt it stated for a kind size bedroom. Again the receptionist lady gave me rude attitude and told me that it wasn’t her problem and for me to call the 3 party app that I used to make the reservation with. It was on a Saturday afternoon after 6pm, so how am I supposed to call an app customer service line to speak with someone just to verify if I was in the wrong in the situation or did they get it wrong. It left my trip in a bitter and uncomfortable situation where I had to just deal with it cause we had an event to attend that evening. Overall i won’t be booking at this hotel again. Horribly rude hospitality vibes is not okay.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Very nice location.
Stayed 2 nights in Oct 2024

6/10 Okay

Lakeisha

Liked: Staff & service, amenities
Disliked: Cleanliness
Upon my arrival, the front desk staff was friendly. I reminded them about the requested accommodations to not be in a room near families as it's my birthday weekend away from kids. When I went up to my room, I noticed hair in the shower, dog hair in the sink and a stain on the sheets. There was also dust on the furniture that bothered my allergies, but it wasn't my main concern. I went downstairs and let them know and also showed pictures, and they said housekeeping came up. When the housekeeper came up, she had a dry towel in her hand. She literally just wiped the areas with a dry towel in the bathroom, no cleaning spray or anything (I have pictures of the room). Then when she looked at the bed, she took a picture and left to get another sheet. When she got back, she proceeded to take everything off the bed. I sat on a chair outside of the room to be able to watch and I saw that when she took everything, the comforter dragged on the floor from the bedroom to the couch. I asked if she can change the comforter because it was touching the floor, and she looked at me as if I was crazy. She replaced the sheet and then picked up the somewhat balled up comforter and bedding and left the room. She can back 5 minutes later with a comforter and balled up bedding, 9/10 the same one and proceeded to make my bed. The person at the front desk told me he would have the manager call me, so I'm awaiting the call back. The room wasn't particularly cheap to have to go through that...
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hotel I’ve been to in a long time. Staff was great
Stayed 2 nights in Oct 2024